Time of repair and status

I sent my TX for repair on 9 October.  As web status is not updated, I tried the cat and the voice of support.  They tell me it was received on 15 October and I should have this return in 7 to 10 days.  Since this time, cat support told me that voice should be able to give me some detailed info.  Voice support say they can tell me nothing buthe date of receipt and that it must be returned "in the coming days."  Is it possible to know what happened to my camera?

Please send me a private message with your service repair order number and a phone number right to communicate with you and a good time to reach you.

Thank you.

Message relates to: Centro (Sprint)

Tags: HP Tablets

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