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• my desk top has a virus and I lost total control of my desktop at the top of the page

  ORIGINAL TITLE: I need serious help

  my desk top has a virus and I lost total control of my desktop, when I restart my computer my keyboard won't let me use the F8 key. I bought an adapter PS\2 and still nothing, my mouse unplugged... When I was able to access my profile before he started that go all wonky random letter would appear in my search bar, or if I connected Internet, as soon as google would startup load, it was as if my keyboard was possessed. the google box would be filled with random letters?

  The thing is, it was not even 2 months ago the same thing! I took my turn 'Squadron of the tech' intro and they said that it (the virus) had been removed. The only sites I go to hotmail is to check my messages, I empty my spam unless I'm expecting something once in a blue moon, I'll go on fb... so I don't see how I caught the virus back. When I finished my computer I log out and do not let my internet race. I just want my baby difficulty... I went to the explicit memory, and they said that it would cost me $ 700 to erase and reinstall the window? is it really necessary?
  Oh ago one of my friends wrote the code for my computer? or set up anything in the BIOS thingy? then when the windows recovery screen appears the white bar does not move when I use the two sets of arrows. the only button that works is to remove
  Help, please
  At soon DuckieLips

  On Wednesday, May 9, 2012 04:33:03 + 0000, DuckieLips wrote:

  The thing is, it was not even 2 months ago the same thing! I took my turn 'Squadron of the tech' intro and they said that it (the virus) had been removed.

  "Squadron of the technology? Do you mean the Geek Squad?

  If Yes, let me point out that, in my opinion (and that of many others of)
  We here) Geek Squad (and any similar big box store) is amongst the
  worst possible sources for the repair of computers, maintenance, tips, etc. In
  the future, if you need help, bring the computer to a smaller local
  store.

  If you're still having problems, I would not at all be surprised if
  they were caused by the Geek Squad. But tell us what virus you had.
  And how did you know you had it? What antivirus do you use,
  and why the anti-virus program does not remove the virus?

  Ken Blake, Microsoft MVP

• If I have my firewall is turned on but no antivirus I virus even if I'm not surf the internet, and no browser opens?

  original title: Internet security

  1. If I have my firewall is turned on but no antivirus, will I get virus even if I'm not surf the internet, and no browser opens? Will I receive a virus when Windows Gets the automatic updates or when my installations are updates and checks online?

  2. Microsoft Security Essentials is enough without using any other antivirus?

  Thank you.

  (1) Yes, viruses could just enter in your PC by inserting removable media that is infected. Firewall you help, but does not fully protect you. You must have anti-virus protection and the virus went wrong and it could be a very small misateke in the second causing a great nuisance in your PC.

  (2) Yes, Microsoft Security Essentials is a solution Anti-Malware and Anti-Spyware full and you don't need anything else. And you must NOT use other protection in real time or with Microsoft Security Essentials anti-virus.

• Hi, I just buy photoshop pays every month, but I can't install it. He always tells me to connect to the internet and try again... Can anyone help, thanks

  I can not install/download photoshop continues to say m to connect to internet, and then try again

  Hi Kelly,

  Have you downloaded the desktop creative cloud application?

  Here is a page with a link to download (top-right), as well as the explanation of how it can be used.

  Kind regards

  Steve

• Internet Internet, locked virus. Help please

  Hello, I have been using the internet and I clicked on the 'private' button, went to a site and came with what appears to be a virus, because I can not close the window, cannot X out of the screen, and I can't go back to "regular" internet The window is subject to a phone number to call and claims that it is the apple support. For the heck of it, I called. When I called, I was almost like a 3rd person in one conversation with another woman with the same question. I just stayed quiet and listened and 'support' got serial number off her phone and said that they would add anti-virus software for it. Then the support requested when she bought an ipad and it was past warranty and she would have to pay $34.95 for the Kaspersky Anti-virus application.

  This is what the screen looks like and I literally can't do anything else that click home to get out of the internet.

  What is c? How should I do?

  

  It's a scam. You were browsing in a not-so-reputation site.

  In this exact form, press 'Private' to activate the private off tension, by scanning left to close the page, tap done, click on the home button, double-click the Home button, drag up on Safari to close. Wait a few seconds and you should be ready to restart Safari.

• My DNS server is not responding. I searched on the internet and many people have the same problem and

  I searched the internet and many people have the same problem and there are 1 million different web pages that deal with this problem.

  I've run several virus scans and removed all except modifier browser called "zwangi."
  I emptied the cache and set the IPv4, IPv6 auto settings and.
  Can someone help me here please?
  Thank you.

  This forum is for Microsoft Security Essentials.

  I suggest that you re - post here->

  http://answers.Microsoft.com/en-us/Windows/Forum/networking

  You can also Bing - dns server does not - and find answers like this->

  http://TechNet.Microsoft.com/en-us/library/cc787724 (WS.10) .aspx

• We cannot connect to Hotmail right now. Please make sure that you are connected to the Internet and try again in xp

  every time when it is open to the top IE 8 in what concerns some page open then always comes error problems... We cannot connect to Hotmail right now. Please make sure that you are connected to the internet and try again?

  my internet still works fine and no problem, but it the site themselves.

  You will find support for Windows Live Hotmail in these forums: http://windowslivehelp.com/forums.aspx?productid=1

• My computer is constantly disconnected from the internet and to reconnect I just unplug the cable for less than a second and it starts to work instantly.

  My computer is constantly disconnected from the internet and to reconnect I just unplug the cable for less than a second and it starts to work instantly. Does every 5 to 10 minutes and it gets frustrating. It is not the cable modem because it is constantly connected, and I repeatedly checked.
  I have this problem with all programs on the internet and she does every day and probably every 5 to 10 minutes.

  Hello

  Your router could be suspicious here, you have successfully updated its firmware as a possible solution? And I would like to
  Update your WiFi drivers on computers. How you are positioned in the router? Are there
  obstacles in the path?

  Actually try updating your driver and disabling the network logon.

  Control Panel - network - write down of the brand and the model of the Wifi - double click top - tab of the driver - write
  version - click the driver update (cannot do something that MS is far behind the pilots of certification). Then
  Right click on the Wifi device and UNINSTALL - Reboot - it will refresh the driver stack.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  Download - SAVE - go where you put it - right click – RUN AS ADMIN.

  You can download several at once however restart after the installation of each of them.

  After watching the system manufacturer, you can check the manufacturer of the device an even newer version. (The
  manufacturer of system become your backup policies).

  Repeat for network (NIC) card and is a good time to get the other updated drivers as Vista like
  updated drivers.

  I would also turn off auto update for the drivers. If the updates Windows suggests a just HIDE as they
  are almost always old, and you can search drivers manually as needed.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ------------------------------------------------------

  Make sure you know the details of connection to your wireless router - SSID and password.

  You lose connection when you do and have to redo your logon.

  Control Panel - Network & Sharing Center - right, click Customize - page set of network locations.
  lower left click on merge or delete network locations - REMOVE all instances of your network (and the
  others you don't use anymore) - REBOOT. Start - Connect To log on to the network.

  -----------------------------------------------------

  Check this box:

  Strange problem with Internet under Vista
  http://www.catonett.com/blog/archives/194

  Windows Vista cannot obtain an IP address from certain routers or some non-Microsoft DHCP servers
  http://support.Microsoft.com/kb/928233/en-us

  ----------------------------------------------------

  And:

  Network connection problems
  http://windowshelp.Microsoft.com/Windows/en-us/help/33307acf-0698-41ba-B014-ea0a2eb8d0a81033.mspx

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Problems downloading files on the Internet and also offline in W V ultimate (2009)...

  I am not able to upload or download all the files particularly photos and videos on the internet and also in offline mode, as when using MS office or any other application, when I try to download all the files or download, a blank window appears and shows all drives, folders or default folders or options in it... It also occurs whenever I try to run any program, move, or scan my PC... How to get rid of this problem to replace in W vista Ultimate? I install every possible updates around the week... but the problem persists... I don't think that the prblm is from the browser, because it appears with all browsers like IE8, Google Chrome and fire fox 3.5 and also offline... or even sometimes boxes / bars where we can type our address (for eg. such as online application forms, email / password, bars, etc.) do not appear too and his invisible , making it impossible to check if we have typed correct or anything has been written it there...

  Help, please...

  Hi Avinash,

  It seems that the computer is infected by virus or possibly the user account is corrupted. I suggest you try the following steps to refine the question:

  Step 1: Start the computer in safe mode with network and check if the problem persists, to do this, follow these steps:

  Access the menu advanced startup options by turning on your computer and pressing the F8 key before Windows starts. Advanced startup options menu select SafeMode with networking

  http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

  If the problem persists,

  Step 2: Check with a different user profile

  If you do not have a different user account, you will need to create a (see link below).  If everything works fine with a different user profile, you can infer that the user profile is damaged, click on the link to find out how to solve this problem.

  Create-a-user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  If the problem persists,

  
  Step 3: online a scanner for any threat and try to correct

  http://OneCare.live.com/site/en-us/Center/cleanup.htm

  You can follow the steps provided by Vincenzo Di Russo MVP to get rid of malware on your computer, please click on here.

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I can go to the internet and all, but on the icon say "NOT CONNECTED" and I tried to connect to the network for 2 weeks already... its still not not workin... Please help!

  I tried to connect to the network several times but its still saying 'not connected' but I can go to the internet and all...
  and I also try to fix or diagnose, but its still not not workin...
  Please help idk what 2 do more...

  Hello

  Good luck, you need technical support for a real computer store or system manufacturer is supported.

  Your router could be suspicious here, you have successfully updated its firmware as a possible solution? And I would like to
  Update your WiFi drivers on computers. How you are positioned in the router? Are there
  obstacles in the path?

  Actually try updating your driver and disabling the network logon. You can download these on another
  computer if you need to and transfer on removable media.

  Control Panel - network - write down of the brand and the model of the Wifi - double click top - tab of the driver - write
  version - click the driver update (cannot do something that MS is far behind the pilots of certification). Then
  Right click on the Wifi device and UNINSTALL - Reboot - it will refresh the driver stack.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  Download - SAVE - go where you put it - right click – RUN AS ADMIN.

  You can download several at once however restart after the installation of each of them.

  After watching the system manufacturer, you can check the manufacturer of the device an even newer version. (The
  manufacturer of system become your backup policies).

  Repeat for card (NIC) network and is a good time to get the other updated drivers as Vista like
  updated drivers.

  I would also turn off auto update for the drivers. If the updates Windows suggests a just HIDE as they
  are almost always old, and you can search drivers manually as needed.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ------------------------------------------------------

  Make sure you know the details of connection to your wireless router - SSID and password.

  You lose connection when you do and have to redo your logon.

  Control Panel - Network & Sharing Center - right, click Customize - page set of network locations.
  lower left click on merge or delete network locations - REMOVE all instances of your network (and the
  others you don't use anymore) - REBOOT. Start - Connect To log on to the network.

  -----------------------------------------------------

  Check this box:

  Strange problem with Internet under Vista
  http://www.catonett.com/blog/archives/194

  Windows Vista cannot obtain an IP address from certain routers or some non-Microsoft DHCP servers
  http://support.Microsoft.com/kb/928233/en-us

  ----------------------------------------------------

  And:

  Network connection problems
  http://windowshelp.Microsoft.com/Windows/en-us/help/33307acf-0698-41ba-B014-ea0a2eb8d0a81033.mspx

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• I was surfing on the internet and all of a sudden my pc froze and...

  I surf the internet and look for some info on some website. All of a sudden everything froze. My mouse stopped working and even Ctrl-Alt-Delete could not do the task to the top manager. I turned my computer off and on several times and noticing my computer is completely dead. No activity on the hard drive and nothing on the monitor. My Desk Top PC is an Acer AM5640 Aspire. And I have Windows Vista Home Premium all languages, running on it.
  Please if some body knows how to solve this problem help me out. Like everyone else I need my computer very badly.

  Hello

  Check your power good and switches - some PC has a switch on the back of the system. Looks like a
  real hardware error.

  Other that that, looks like you need a real computer store (no leeks and peaks at BestBuy, etc.)
  BigBox stores) or the manufacturer of your system support.

  We hope you sort.
  Rob - bicycle - Mark Twain said it is good.

• When I connect to Wi - Fi internet, and at the same time as happens?

  I have a laptop and I connect to Wired internet and wireless at the same time. What does my laptop? Connection speed to the internet both wired and wireless to the top of my internet? Or should it make any difference? I'm always looking for ways to speed up my internet.

  I agree with Alfa S - test both and see which works best for you. Theoretically there should be no difference because there is not any speed of Internet home/nonommercial to the United States that go beyond the capabilities of each network wireless "N" or wired Ethernet networking, but the details vary depending on many variables outside of the theory. For example, your router may have a good wireless signal, but a shit Ethernet switch so it can work better with wireless.  On the other hand, you can be so far from the router wireless is difficult but Wired works well. Test for yourself and see.

• All-in-one HP Photosmart C6280 not connected to the internet, and can not scan to computer

  My HP Photosmart C6280 all-in-one not connected to the internet, and can not scan to the computer.  I got it for a few years and must plugged into my Macbook to print, but now I want to use it to scan photos directly to my computer.  Can someone help me to do this?  Much appreciated!  (Not sure where are my original softward records!)

  Oh, OK, well this isn't probably the problem, but for good measure, you should get the latest version of the software for your printer from the "support & drivers" link at the top of this page.

  In the meantime, we will reset the printing system:

  -Go to System Preferences > Print & Fax
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Top of the window, Select the default tab . Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• "please connect to the internet and try again.

  I have Windows 7. When trying to install Lightroom 6 I just buy new, he repeats to me "please connect to internet and try again" (as it did when I tried to do the trial version) but I am connected. I checked the firewall and it seems to be fine to let the program through. Clock is set correctly. Extremely frustrated because I don't have all day to go through the pages trying to find answers and to say the least, I'm NOT well versed in computer jargon, etc.

  Hi Thomasd40544814,

  Please refer to this document: Solutions to connect, activation and errors in connection with creative cloud and Creative Suite applications

  Also try the help below procedure:

  1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to McAfee website, toolbar of internet security etc.)

  2 disable the firewall to enable the firewall on or off - Windows Windows help , see your machine

  3 turn off the firewall of the security program installed on the computer Internet.

  4 - Please check if you have adobe entries in your HOSTS file, if there are all the entries in it, which means that adobe is getting stuck on your machine.

  See SOLUTION 3 in the following document to check and fix the HOSTS file: applications of Adobe Creative Cloud reverts after 2015 updated CC test

  Let us know if that helps.

• Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to Inte

  Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina

  Hi Nina,

  This link might help: cloud creative activation and troubleshooting of sign-in

  Kind regards

  Sheena