Totally dead Satellite L350-203

In short, I recommend greedily Toshiba laptops to all my clients and friends and family.

I have a Toshiba Satellite Pro myself, very happy with it, all those who have purchased after my recommendations are also happy, except that I recommended to a neighbour.

In April 2009 I sent them a link to buy a Toshiba L350-203. After just 6 months, the mouse pad has failed and had to be repaired. This person uses the laptop occasionally for web browsing in general.

Now, they turn to the top at my door, laptop in hand, totally dead, no power light or anything like that. To rule out that it is a power supply problem, a replacement power has been purchased.
Once again no power whatsoever. Food is certainly get to the plug of the adapter.

I think it's evil because it's just 15 months or two and saw very little use, it also leaves my tips for buying considered a bad recommendation and my reputation is on the line.

Someone suggested the hard drive could have died, perhaps my logic is wrong, but if the HARD drive was dead, but the power supply has confirmed that the work, would'nt the power of the computer laptop, but just fails to start? I know that on a PC, even without a disc hard, it will fuel yet.

I pull on my laptop HARD drive, unfortunately, the connections are the same type, but laid out different. I don't have access to another drive, with that I can test. The power supply seems to be ok, but I did not open the laptop to check physically, it apppears solid.
So shaken a little bit there is no sign of a power indicator. No power light, no light, totally dead unit.

I don't know what to do, as it is now out of warranty as far as I know, it will cost them financially, firstly we'll still look for my advice never & I lose credibility, secondly I doubtfully recommend Toshiba again because of the lack of reliability.

I hope Toshiba will specify this is a rare occurrence and something can be set.
This would be most appreciated.

Hi guy.

Indeed, I also recommend the use of Toshiba laptops but such problem of course can always happen it s any laptop manufacturer or model of mobile phone is.
Computer laptop is a machine and machine would dysfunction like other machines do too.
I have two different Toshiba laptops and I never had any problems with the units.
However

> Someone suggested the hard drive could have died, perhaps my logic is wrong, but if the HARD drive was dead, but the power supply has confirmed that the work, would'nt the power of the computer laptop, but just fails to start? I know that on a PC, even without a disc hard, it will fuel yet.
I doubt problem s HDD given that the laptop powering not upwards and does not POST (power on self-test) if the HARD drive is faulty, then the laptop would be always able to start, but you get an OS message was not found.

> I don't know what to do, as it is now out of warranty as far as I know, it will cost them financially, firstly we'll still look for my advice never & I lose credibility, secondly I doubtfully recommend Toshiba again because of the lack of reliability.
The laptop is 15 months old. Generally, the standard notebook warranty laptop duration 12 months. But if the laptop was placed on the page of Toshiba, then the guarantee extend to 24 months.
So if the laptop has been saved in the past, then the warranty should always be available.

Anyway, back to the question, I think that the RAM (memory) should be tested also. If it s RAM DO not matter, then the motherboard could be affected and in this case the motherboard needs to be replaced.
This can be done by a Toshiba ASP.

I recommend so get in touch with the local ASP in order to check the laptop parts!

Good luck

Tags: Toshiba

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