TouchSmart TM2T, are unable to use touch screen or pen

Just got my tablet, and I'm very happy with it.  However, even if it worked in the beginning, I have problems with the pen and touchscreen, that do not respond when I try to use them.

When I checked the Device Manager I saw a '! ' warning for Bus USB controllers, for an "unknown device".  The message when I click on it it reads "Windows has stopped this device because it has reported problems. (Code 43) ».  Since this is the only place of disorder on a new computer, I hope that we have to do with each other.

I downloaded what I think is the latest driver (sp47422.exe), but it doesn't seem to help.

Any tips on what I can check?  Thank you for all that help you can provide.

They sent me a box to ship it to repair.  EU back and works great now.  I hope that you had a similar success.

Tags: HP Notebooks

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