Transportation e-all-in-one problem HP Photosmart 7520

I can't get transportation to move when the power is one and the door is open or closed.  Now, there is an orange type tab cover by the holder of this cartridge is that movable or what?  I have been here for hours trying to get this up and running.  I wonder why I have to call and pay for support.  You must be kidding.  Installation help should be free.  I would really like to help from the support of the community.  Lynne

https://www.YouTube.com/watch?v=l9x6ZLIYMog

Tags: HP Printers

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