Trouble using new users accounts

I use Windows Vista Home Premium; service pack 2 and the latest updates are applied; UAC is on.

I have an administrator account that works without any problem.

I can create new accounts, but the connections never completely loading the desktop.  When I create an admin account will identify and present a blue screen.  Explorer.exe is not running in the Task Manager.  To launch the Explorer by the Task Manager, I have to show processes for all users.  Once Explorer.exe is running, the desktop appears.  If I turn off the UAC, the administrative login works as expected.

The standard account gets me until the blue screen when I login and UAC is on.  To launch the Explorer, I have to provide administrator credentials.  The Task Manager doesn't let me launch the Solution Explorer or view the entire process if I turn off the UAC and the connection.

Prefer not to do a system restore.  Any suggestions to solve this?

Thank you

R_Webb

Finally figured it, using Process Monitor from http://technet.microsoft.com/en-us/sysinternals/default.aspx, Sysinternals web site.

(1) log in windows by using the Administrators account broken.

(2) launch the Task Manager.

3) tasks, file, new task (run), Manager launch procmon.exe, filter to include explorer.exe.

(4) from the Task Manager, run explorer.exe.  When the process fails save the process monitor, so you can compare it to another process monitor file.

(5) on the Task Manager process tab select display processes for all users, this will force use of the admin token in UAC.

6) start new procmon.exe and filter for explorer.exe.

(7) start explorer.exe.  After the office ends the loading (and no visible new lines are added to the display of process control) save the process monitor the results to another file.

(8) compare the differences between the process monitor files collected in steps 4 and 6.

In my case, I found that the process in step 4 will not open two registry keys in HKCR CLSID tree.  Frist was for the 'Flyout DateTimeCPL class' and the second was for "Shell Rebar BandSite".  Further investigation revealed that the users group had not read access to objects in HKCR CLSID.  Regedit shows the permission assigned to a group called RESTRICTED (I always do research it).  In any case, grant users permission to read on HKCR CLSID solved the problem.

Many thanks to Bruce Cogswell and Mark Russinovich!

Tags: Windows

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