TROUBLESHOOT MY MOUSE

Similar Questions

• im running windows 8.1 on a hp Pavilion. and my mouse keep frezze

  im running windows 8.1 on a hp Pavilion. I wondered why dose my livelihood of mouse freeze

  Hi @plymouth1 ,

  Thank you for visiting the Forums HP's Support and welcome. I've read your threads on your HP Pavilion Notebook and mouse freeze. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities. I think that the driver is not updated.

  Please let me know.

  Thank you.

• 2.4 GHz HP wireless optical mouse has stopped working

  My wireless mouse has stopped working. I use it on a laptop Windows 8. I used this mouse wireless with this computer for almost a year. All of a sudden it just stopped working. I changed the batteries, so it wasn't the problem. I have uninstalled and reinstalled software and that did not work. Is there anything else I can try before I buy a new mouse? Product # is WT564A.  The model # is FHA-3510. The S/N IS CN1 [personal information]. Product #, model # and s/n is not the computer mouse. Any help would be greatly appreciated.

  Hey there eunash,

  I found three links that could help you, please take a look and try some of the steps:

  Keyboard and wireless mouse troubleshooting

  Mouse, touchpad and keyboard with Windows problems

  .. .and finally, check out the Merita post on this thread, they had some good ideas while explaining what might be going on: http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and-Technologies/HP-FHA-3510-mouse-trouble/m-p/2666383/highlight/true#M10473

• Mouse Wireless intellimouse explore menu 2.0

  I'm having a problem with the drop (right button) on the 1007 model Microsoft Wireless Intellimouse Explorer 2.0.  I had access to the drop-down list right button for my deletions, copies, forwards, moves, etc. and not have this ability and I don't know why this happened.  I want to solve this problem as soon as POSSIBLE because I have a lot of work to do and am also frustrated without this feature.  Please, someone, help me with this urgent problem.  Thank you in advance for your cooperation and knowledge.

  Hi Diana Meg.

  I see that you have a problem with a Microsoft wireless mouse. I'll help you with this problem.

  1. have you made changes on the computer recently?

  2. you have any mouse software part 3 installed on the computer?

  Method 1.

  If you have any other mouse software 3 part installed, you can uninstall them and check if that helps.

  1. press the Windows key + R, type appwiz.cpl , and then click ok.

  2. Select the 3 software part of the mouse and click on Remove to uninstall this software.

  3 restart the computer after finished.

  Method 2.

  Update the drivers by visiting this website and check if that helps.

  http://www.Microsoft.com/hardware/en-us/d/Wireless-IntelliMouse-Explorer-2.0

  Additional information.

  Response failure troubleshoot the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  Troubleshooting installing Intellipoint or IntelliType software, LifeCam: http://support.microsoft.com/kb/953691

  Try these steps and let us know the status so that we can help you.

  Thank you.

• Microsoft Wireless Mouse 700 v2.0

  My wireless mouse was double clicking when I do a left click.  I changed the batteries and adjust the settings of the mouse to no effect.  Is there anything else I can do to fix this problem.

  Hi Ciao1971,

  You can follow the steps in the link below: Troubleshooting the mouse double-clicking when you single click:http://support.microsoft.com/kb/266738

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• My Microsoft Wireless Optical Mouse does not communicate with the Transceiver.

  After the return from a road trip, I plugged my Miccrosoft wireless optical mouse and keyboard. At first, communicate with my Toshiba Satellite laptop, but the keyboard now works. The mouse works sporadically if I push the reset button on the Transceiver and he travels the three lights. When I check the State of the mouse, it shows good batteries (I replaced the still) and the right signal. The computer apparently see the mouse, but somehow the orders do not get through the ARVA. Any ideas?

  Hi Peter,.

  What is the model number of the Microsoft Wireless Optical mouse?

  I suggest you try to connect the transceiver to another port. Then check the behavior of the device. By trying the receiver on a different port, you can eliminate all the problems affecting the port itself.

  You can access the links below and follow the steps described in section troubleshooting problem mouse Microsoft Wireless on your computer and check to see if it helps you solve the problem.

  http://support.Microsoft.com/kb/838398

  http://support.Microsoft.com/kb/321122/en-us

  I hope this helps. Let us know the results.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• New Logitech mouse will click, but don't move?

  Hey,.

  My mouse wheel broke, but the function of the buttons and moving still works, so I bought a new mouse (Logitech).

  When I plugged the new mouse in the light came, I could scroll left and right click but don't move.

  I already reinstalled the drivers but it won't work. Also when I tried troubleshooting the mouse he says ' your mouse works correctly with USB 3.0, USB 2.0-move. I did it but I still get the same error message

  I really hope there is a solution soon because I can't play or use my PC correctly without a scroll wheel.

  I hope to hear from the community as soon as POSSIBLE,

  Stephen Darcy

  Hello Stephen,

  For a better understanding of the issue, I would need more information on your side.

  1. How do troubleshoot you the mouse?

  2. the problem occurs on a different computer?

  3. What is the number of the model of the mouse?

  This problem could occur due to these reasons.
  1. missing updates.

  2 conflict between third-party applications.

  3. due to material damage.

  Try the steps listed here and see if it helps.

  Method 1:
  I suggest you to download and install all Windows updates available including optional updates. Check if it helps.

  Method 2:
  If you have not tried hardware store running, I suggest you to run the same and check if it helps.

  a. press the keys Windows + C on your keyboard to show the charms.

  b. type Troubleshooting , and then click solving problems under settings.

  c. now, type Hardware Troubleshooter in the search option.

  d. click convenience hardware store to run the troubleshooter.

  Method 3:
  If the problem persists, I suggest to start the computer in safe mode and check if the problem occurs or not. If the problem does not occur in safe mode, configure the computer in a clean boot state, and check if that helps.

  Step 1:
  I suggest you to return the item and check if it helps.
  Start settings for Windows (including safe mode)

  Step 2:
  If the issue happen not in Mode without failure, perform a clean boot and check. Setting the system in a clean boot state will help you determine if third-party applications or startup items are causing the problem.
  How to perform a clean boot for a problem in Windows

  Note: After the clean boot troubleshooting steps, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

  If the problem persists, you can contact the Logitech Support for help on this issue.

  http://www.Logitech.com/en-us/support/support-contactus

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• HP Omen: Questions of Touchpad HP Omen

  Hello

  I just bought a new HP omen and it's a great laptop but I have problems with the touchpad.

  I have it configured as I want it in the Control Panel, but I still have questions, specifically around right click. The two questions I have are:

  1. Right-click involuntary. I discovered that this happens when I leave my finger on the touchpad while using a second finger to click. This always results in a right click, which is annoying, because I don't want to remove my hand from the touchpad, whenever I want to click on something
  2. Impossible to do a right click with right click on the button. The right click button only works if I put my finger right in the right corner at the bottom, which is annoying that I'd rather widely that the clicker is shared 50: 50 left and right. Basically, I stop everything and find very precisely the lower right of the touchpad everytime I want to do a right click.

  I can't find solutions to any of these problems online. Can anyone help?

  Kind regards

  Craik

  Hello @Craik ,
  
  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!
  
  I stumbled upon your post on the laptop and wanted to help you! I looked into your question your

  Omen Notebook and mouse not working not properly. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.
  
  If you proceed to the section setting of TouchPad pointing the sensitivities it should help solve the problem.
  
  Hope that solves your problem with the mouse and touchpad
  
  Thank you.

• Example: HP laptop 15 TS: disable the cursor pointing

  Hi all. new here, so I hope I'm in the right place. I'm having no end of trouble with my 6 month old HP 15 TS Notebook PC, running Windows 10, although this happened the 8.1 win also.  This thing "hover cursor" is driving me crazy! How the hell can I disable it? I looked into the area of easy access, and it is unchecked in the little box and was not good from the start. Not sure if this is related, but sometimes simply move the curor did all sorts of weird things. Zoom window Exchange and video screens ranging from full screen to the default size. of course, it sometimes becomes very frustrating. Not a good option at all, in my opinion.  Thanks for your time.  Rick

  Hello @Rick1953,
  
  Thank you for visiting the HP Forums! A place where you can find solutions for your problems, with the help of the community!
  
  I stumbled upon your post on the laptop and wanted to help you! I looked in your question on your HP laptop and the mouse works do not correctly with the hover option. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.
  
  I fixed that by going to the tab in Advanced in the mouse properties, it has more settings.
  Advanced SmartSense - settings of interference of the Palm on the touchpad and filters and put them to a minimum.

  Hope that solves your problem with the mouse.
  
  Thank you.

• HP ENVY 15 t-k200 CT: HP ENVY - 15 t-k200 CTO gel touchpad?

  Hi all!

  I just got my my new laptop, a HP ENVY 15t k200 CTO Tuesday and I have noticed sometimes the touchpad seems to freeze randomly for a few seconds. Normally if I touch once again, once or twice, it will release.

  Now, I'm not entirely sure what's happening.

  I looked for an update of the Touchpad, but my laptop says I have the last and I also seem to have the latest version of the BIOS (F.36).

  So I don't know if it is a real problem or if I'm simply get it right or something. I know where the 'Special' on the sides control areas are so I'm not touching those when this problem occurs. I also tried to vary the amount of pressure that I put on the light, touch pad and with more pressure and the same problem occurs.

  I'm really confused now, haha.

  Thank you.

  Hello @Krissy92,.

  Thank you for visiting the Forums HP's Support and welcome. I read on your HP ENVY 15-k200 Notebook and the Touchpad of freezing. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities.
  
  If you go to the section on the score setting TouchPad and ClickPad sensitivities should help solve the problem.
  
  Here is a link to the HP Support Assistant, if you need it. Just download and run the application and it will help with the software and drivers that may need to be updated.

  Hope that solves your problem with the TouchPad.
  
  Thank you.

• delays in typing Microsoft wireless keyboard

  * - Original title - device

  My wireless keyboard delays microsoft strikes and I have to hold until print letters. Can anyone help?

  Hi SherylHALTON,

  1. what operating system is installed on the computer?

  2. have you made changes on the computer recently?

  Connect the keyboard to a different computer and check.

  Connect another keyboard and check if it works.

  I suggest you follow this article and check if that helps.

  Response failure troubleshoot the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  You can also contact the Microsoft Hardware support for assistance.

  http://www.Microsoft.com/hardware/en-us/support

  Refer.

  Install a USB device: http://Windows.Microsoft.com/en-us/Windows7/install-a-USB-device

  I hope this helps.

• Jumping cursor on computer laptop Vista runnung. Did not have this problem on the previous operating system. You have solved the problem yet?

  Some time (over two years) ago I upgraded my laptop from Microsoft Windows XP edition Center for Windows Vista EDITION Home premium.

  Soon after, I started to have problems with a jumping CURSOR.  The cursor would jump to a different location while typing.

  It is a very dnagerous and troubling problem. I searched the Internet for soutions and applied some of the suggestions without result.

  This problem occurred after installing VISTA; This problem has been not - exist with Windows XP. Therefore, the suspicion is that it is

  a Vista software problem.

  Another problem, I discovered with the VISTA installation, when you type, text Gets highlighted his own (as happens when you want to 'select' text to)

  cut and paste.) This problem has been nonexistent with Windows Xp.

  DOOR computer portable 32-bit operaing, 2 gig ram running system.

  Thank you

  Hello, Jose and Elaine,

  See if this helps:

  HP Support document

  Troubleshooting of mouse - mouse cleaning details

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=3432827&prodTypeId=12454&ObjectID=c00006616

  Good luck!

• When you use Word or Windows Mail my cursor to type goes in all directions without warning.

  When you use Word or Windows Mail my cursor to type goes in all directions without warning? What is the problem?

  Hi, the Dalesman,

  Using a laptop?  Make sure that your hand is not sweeping the touchpad while typing.

  HP Support document

  Troubleshooting of mouse - mouse cleaning details

  http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=us&TaskID=110&prodSeriesId=3432827&prodTypeId=12454&ObjectID=c00006616

  Good luck!

• Two finger gestures has stopped working

  Here's my hardware:

  (Personal information by moderator)

  Microsoft has downloaded a 8.1update in the last days (today is 12/12/2014) and since it was installed, my two fingers gestures no longer works, both the scroll and pinch.  Je soupçonne qu’ils violèrent le pilote.  Here's my current touchpad driver Info:

  Supplier: Synaptics

  Date: 26/07/2013

  Version: 17.0.6.2

  Tried rebooting, tried to download the update of the driver (not available).  Any ideas?  It works differently, but both my gestures of the 2 fingers and 1 finger (or 3 finger or finger 4) everything works the same... they simply reposition the cursor/pointer.

  Thanks in advance for any help.

  Wayne

  Hi @wayne0731 ,

  Thank you for visiting the Forums HP's Support and welcome. I read on your HP laptop and have them with the Touchpad click the button doesn't work does not correctly. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities. I think that the driver is not updated.

  Here is a link to the drivers. Just put in the drivers of your model and type.

  You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop.

  When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.

  Hope it will be useful.

  Thank you.

• Insertion, keys etc do not work

  I have a Microsoft Wireless Comfort Keyboard 5000, and at some point, I think I inadvertently hit a key combination that disabled all the n/b 10 keys keys keys and traditional (each of the following keys are not admissible):

  Insert

  Home

  PG. Prev

  Delete

  End

  Next page

  Directional (arrows)

  No idea how to fix?

  Thank you

  Hello

  Method 1.

  I suggest you follow the steps in this article.

  Solve the unexpected function (F1 - F12) or other special key behaviors

  http://support.Microsoft.com/kb/894513

  Method 2.

  I suggest you follow the steps in this article.

  Fix shortcuts or Volume control keys not working not not on Microsoft keyboards

  http://support.Microsoft.com/kb/932875

  Registry warning

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/)

  How to back up and restore the registry in Windows

  Response failure troubleshoot the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

  Method 3.

  You can also contact the Microsoft Hardware support for assistance.

  http://www.Microsoft.com/hardware/en-us/support

  I hope this helps.