Two finger gestures has stopped working

Here's my hardware:

(Personal information by moderator)

Microsoft has downloaded a 8.1update in the last days (today is 12/12/2014) and since it was installed, my two fingers gestures no longer works, both the scroll and pinch.  Je soupçonne qu’ils violèrent le pilote.  Here's my current touchpad driver Info:

Supplier: Synaptics

Date: 26/07/2013

Version: 17.0.6.2

Tried rebooting, tried to download the update of the driver (not available).  Any ideas?  It works differently, but both my gestures of the 2 fingers and 1 finger (or 3 finger or finger 4) everything works the same... they simply reposition the cursor/pointer.

Thanks in advance for any help.

Wayne

Hi @wayne0731 ,

Thank you for visiting the Forums HP's Support and welcome. I read on your HP laptop and have them with the Touchpad click the button doesn't work does not correctly. Here is a document on how to troubleshoot the mouse and Touchpad sensitivities. I think that the driver is not updated.

Here is a link to the drivers. Just put in the drivers of your model and type.

You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop.

When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.

Hope it will be useful.

Thank you.

Tags: Notebooks

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