Trying to renew an expired subscription

Similar Questions

• I tried to renew my annual subscription... but it didn't work!

  I tried to renew my annual subscription, but it shows as expired, when I look at the history of the transactions, it shows that I renewed 3 times, but in the plan shows Manager has expired, any help? Thank you

  You can try to place a new order of pricing and membership creative cloud plans | Adobe Creative Cloud and see if you are able to place a new order.

  ^ Ani

• I got a message from paypal saying that my plan has expired. I tried to renew my subscription and update my details however it does not work. What should I do?

  I got a message from paypal saying that my plan has expired. I tried to renew my subscription and update my details however it does not work. What should I do?

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  or

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I expired subscription creative cloud, and instead, to renew it, I bought a new.

  I expired subscription creative cloud, and instead, to renew it, I bought a new. Photoshop does not open. How to remove the old subscription or cancel new?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I did not renew on time and there is no renewal options. tried to get the new subscription. could not do. I have deadlines in 6 hrs mannnn...

  I did not renew on time and there is no renewal options. tried to get the new subscription. could not do. I have deadlines in 6 hrs mannnn...

  simply contact support. They will help you. If support is not available, contact sales, as if you need assistance to purchase... .and once they get online, explain your problem, they r useful

• 'Renew your membership'. Trying to renew my subscription is Sabine at this stage. Please help me!

  I am a student at a University and I am unable to redeem my creative cloud Adobe for ETLA (Multilanguage) - with my Redemption Code. Whenever I enter the code that an error message appears indicating "Oops!" This code has already been used. "I tried to download the free trial version in the hope to have access to one of my Adobe software applications, but an error message keeps popping up that says"renew your subscription. "Trying to renew my subscription is desperate at this point. Please help me!

  Please check the private message, I shared information at this location.

• Tried to renew my subscription to more than 24 hours, there and are still unable to use programs?

  Tried to renew my subscription over 24 hours ago and still cannot use all the adobe programs?

  In the same pop up that says "renew your membership". Look for an option named " have a different Adobe ID".

  Click top and connect you with the Adobe ID, using which you had purchased the subscription.

• Let me not to renew my annual subscription ACROBAT PRO DC expiration in the next 30 days.

  Let me not to renew my annual subscription ACROBAT PRO DC expiration in the next 30 days. I searched for a way to do online, but concluded, always eventually be directed to support. How should I proceed?

  In case you are unable to contact to support using the link provided, please confirm if you want to cancel the next CC.

  Acrobat Pro DC subscription (annual)

  Subscription Office

  26/06/2014

  Concerning

  Baudier

• I HAV been trying to update my expiration date of credit card for 3 months.  When I go to lelien for "Update payment Details" and edit the expiration date and &lt; click &gt; save, I get an error saying my address in invalid.  I have several chat sessions

  Can someone please help...  Suggestions, how can I overcome this problem, in which case my Adobe Creative cloud subscription will expire today due to and credit card.

  I tried to update my expiration date of credit card for 3 months.  When I go to the "Update payment Details" link and change the expiry date then < click > save, I get an error saying my invalid address.  I had several chat sessions with support, called support and logged a ticket with support and every time they tell me to go to a particular link to update my contact information.  I do and I get the same error...   "My coordinates are not valid."  Now I'm in the position where my creative cloud membership will expire today everything simply because the Adobe address validation do not think that my address is valid.

  I got 'Cat' sessions with the support,

  I made a phone call to the support and

  I logged a ticket with support.  I'm really trying to pay my subscription.  Support ticket No. 0216009991

  Whenever I have contact the support they gave me a link to the site where I supposedly can I enter my credit card details.

  Whenever I went on the link provided, I'd get the same error.  "My coordinates are not valid."

  What I checked on my address.

  1. I look out the window and the view I get is the same as it was yesterday and the day, and in fact several years ago.

  2. I go out in the street, Yes, the street sign says the name of my street

  3. I go to my mailbox and it does not say the number of my mailing address

  4. yes I get the email to the address registered with Adobe

  5. yes I received the email from adobe delivered to the address

  6. I get the address of Google, yes I can find it on Google

  7. I converted to use the satellite view Google maps

  8. Yes, it's my house, with the 12 solar panels on the roof

  9. Yes, that's my black car in the driveway

  10. I check my reviews for my address Board rate, Yes, this is the address that I recorded with Adobe

  11. Yes, I had this same address registered at Adobe for the past 3 years.  So far I have not had a problem with my address

  12. I work with a software company that actually uses the address of Google, under license validation, built-in in their application.  I used this software to check to see if my address is recognized as valid.  You guessed it is recognized as valid.

  I did check my credit card

  12. Yes, I have, every time checked the status of my credit card with the Bank

  a. the card is valid

  b. the card's not over it's credit limit

  c. the card is not due

  d. the address registered to my credit card with the Bank is the same address that I recorded with Adobe

  Since the last link Adobe support gave me two weeks ago, to change my credit card details, I was able to key a new credit card in the fields (Yes it's good that I was forced to get a new credit card only for Adobe!   If I am that everything would be fine.

  But wait...   The details I provided this link have not been updated on the Adobe site.  (So I check the link... I was scammed to get my card number?)

  After investigation of the link, I'm fairly confident of the link provided is a true link to Adobe.  www.adobe.com/go/Secure

  Did anyone else had this type of problem when you try to update the expiration date of a credit card?

  The question is about to have an impact on my ability to process pictures for my photography business, it affects my ability to earn an income.

  So you could say I'm getting angry some of the stuffing!

  In summary...  I knew that my credit card had a new expiration date and I tried to update the expiration 3 months 3 months.

  Simply because the use of the validation of addresses, Adobe, has a few flaws, I was not able to update this information.  So Adobe today will stop my subscription.

  As I said in previous support tickets, chat sessions and telephone.  I'll be more disappointed if I am prevented from using software and Adobe cloud features.

  It is copied from an email I received during the night from Adobe...

  Continue to create with us

  Hi Thomas,

  Your Creative cloud membership will expire on August 23, 2015 (PT). We hope that you have been getting the best out of all that creative cloud has to offer. To extend your subscription, please update the billing for your account information, or add a prepaid card.

  Update your billing information (there is a link to where I can update the expiry date) pocztek sigh...   I still get the same error telling me that my address is not valid!

  Thank you for being a part of the creative cloud,

  The creative team Cloud

  Good creative team...  I REALLY WANT TO STAY IN THE TEAM, AS YOU CAN SEE FROM THE FOREGOING, THAT I REALLY TRIED TO SOLVE THIS PROBLEM SEVERAL TIMES OVER THE PAST 3 MONTHS.

  I tried to include as much information as possible in what I said earlier, I expressed in a way that will hopefully provide a little humor, but at the same time to portray the frustration I'm feeling right now.

  Honestly, I don't know what more I can do.  It seems that I have no other recourse start litigation for loss of income coming from Adobe address Validation errors.  There is a real chance that I will be litigated against because I won't be able to complete contracts.

  There must be a healthier solution of mind that court proceedings.

  Kind regards

  Thomas Croll

  (Tom)

  Tom, let me some time. I I will get these verified case and will contact you.

• How to renew an educational subscription

  So, how can I renew my educational subscription?

  5582-0IP4-J543-8ZR0-0J27-266B Hello Courey,

  I checked your already expired your CC STE membership account details.

  You can make a new purchase for CC STE please see: pricing and membership creative cloud plans | Adobe Creative Cloud

  Concerning

  Bianka Attre

• I'm trying to renew my contract creative cloud and I "ve been sent telling me there is a problem, but I don't know what it is." You can find wha that is the problem? Owen Davies.

  I'm trying to renew my contract for Adobe but I said in an email that there is a problem. I don't know what the problem is. Could you find out for me please? Owen Davies

  Hi Owen,.

  I checked your account; the payment of the subscription has been processed only yesterday.

  Please close all applications of the CC and sign the application of Adobe CC Office as described in the help document below years then log:

  Sign in, sign out | Creative office cloud app

  Kind regards

  Sheena

• Lightroom Mobile app expired subscription

  I spent some time with the help of Adobe via chat, as well as on the phone with him control my computer.  He says that Lightroom works fine and my subscription is very well.  However, on my Mac, Lightroom says that my Mobile subscription has expired.  I know that the Mobile subscription is not included if you have membership of education, I don't have the education version.  Of course, the Lightroom app iPad also says that my subscription has expired.  I made sure to load the Cloud creative application and not the stand-alone version which I also own.  Phone support has now given me on this forum, indicating there is nothing more he can do for me and I need someone more versed in the Mobile application.  Even though I pretend that there is a problem in the application of office or my subscription on the Adobe server.

  I must stress, I this charge at work so he plans also to expired subscription, also on a Mac, the two very recent machines with the latest OS X and updates.

  He worked for a very short time over the weekend, a few hours.  Lightroom on Mac now shows that it is syncing 7 photos and when I click it it shows "expired subscription.  I tried logging out creative cloud in the creative cloud app as well as in Lightroom several times. 

  If anyone was able to meet a fix for this, I'd love to hear it.  At this point, my subscription is still very new and I can still cancel and get a full refund.

  Thank you

  Scott

  Could you please try to re-sign-in. The status of your subscription should be correct now.

  Let me know your results.

  Guido

• Error when trying to renew the certificate created by Adobe Reader

  A digital signature (certificate of basic Windows) was of has now expired. It has been used successfully for several years.

  The user can no longer use this signature to sign Digital Signature on Documents Adobe PDF fields.

  It is the first time that we are trying to renew this certificate. Before, we used to create a new certificate.

  When trying to renew the certificate using the Certificate MMC snap-in (Certificate Manager), we get the following error:

  "request contains no certificate template information.

  

  

  

  Any help to activate the use of the Digital Signature certificate renewal will be greatly appreciated?

  Tarek

  Hi Tarek,

  There are a number of things at play here. First to the top, we will place terminology. What you ask the subject isn't a digital signature, but rather a digital ID. Think of this as similar to the world where the digital ID is equivalent to a pen and paper is used to create the digital signature, just like the feather is used to create the wet ink signature.

  What you need to do is called a key roll on, where you give up the public key to prolong his life. The big question is how can you resign from the public key, and the answer is that you need the original certificate signature request (CSR in geek speak). Of course you don't have the CSR because you don't get one when you use Acrobat/Reader to generate a self-signed digital ID. Probably, this raises the question, what is a self-signed digital ID? A start of the process of generation and build a digital ID initially generate you the key private and public key. However, there is a bit of textual information that is also packed with the public key, such as your name, address (postal or e-mail). The public key and text information is packaged in the CSR, so you have the private key and CSR sitting there separately. The next step is to send the CSR to the issuer and to sign with his private key. At this point the issuer name, validity period, serial number and other information are package upward in the public key certificate file, which, incidentally, also contains the signature itself. Now you've got a signed with the corresponding private key, public key certificate sitting on your computer. If you take the two pieces and combine in a single file, you end up with a digital ID.

  The thing is, when Acrobat/Reader generates a digital ID, it uses the private key to sign the CSR, so the digital ID that has ensued is known as "Self-signed" in the part of the public key of the file certificate has been signed by its own private key rather than be signed by a CA issuing. CSR is removed during this operation and you done with just a digital ID in self with a life expectancy of 5 years. The whole process is made as simple as possible for the end user, this is why there is no CSR that flying over so that they treat.

  All that being said, your only option is to use Acrobat or Reader to create a new self-signed digital ID and start using that replaces the expired. You try to use Microsoft CAPI (Cryptographic Application Program Interface) to send the CSR to a CA to have them sign the CSR and return a signed public key certificate file, but I'm sure you guessed now, you do not the CSR to be sent, so MS-CAPI returns the error message you posted in red font. He can't really say that, but that's what it means.

  I hope this helps.

  Steve

• How to renew my annual subscription

  I can't find any options to renew

  Annual subscriptions normally automatically renew.

  Manage your membership and your payment. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

• Hello, I have a creative signature cloud trying to renew the plan and will not appear in the information of the plan page. What should I do? adiquiro a new plan? or can someone help me?

  Hello, I have a creative signature cloud trying to renew the plan and will not appear in the information of the plan page. What should I do? adiquiro a new plan? or can someone help me?

  Hello

  For more information, see the following links:

  Renew, restart, or extend your Adobe Creative Cloud membership

  'Renew your membership' message when you start an Adobe Creative Cloud application

  If nothing helps, please get in touch with support with adobe:

  Contact the customer service