U3014, disconnection of USB 3.0 ports

I am using a U3014 monitor since April. Early on that USB 3.0 ports would be erratic behavior, i.e. they would disconnect after a few seconds of all copying activity, regardless of their orientation (to distance or download). So every time I have would connect my USB key or an external hard drive, the device will get recognized quickly but any copy operation takes place as soon as the monitor disconnects. It seems not to be able to handle anything larger than 1 MB at a time and significant intervals. Thereafter, the only way to reactivate the ports is to disconnect the cable and then reconnect it. The USB hub is connected to my ultimate T3610 Win7/64 computer with the Dell-supplied cable. The monitor is also connected to a card Radeon R9 270 via the Dell mini provided DP cable. There is another USB device on the monitor, disconnect it does not bring a change in behavior. Same goes for all the different ports USB 3.0 on my computer, that is, any port PC, the monitor connects to. of course, all above 3.0 USB devices work perfectly with the ports on the computer. My monitor is Rev A03 and the S/N CN-0P1V6N-74445-388-172. Any help would be appreciated.

Thanks in advance.

If you encounter any problems with your U3014 monitor USB 3.0 ports or disconnecting at random SD card player, it's because the motherboard of your computer Dell T3610 uses an old NEC / Renesas USB 3.0 controller chipset.

The hub USB 3.0 inside the monitor of U3014 is NOT compatible with the NEC/Renesas USB 3.0 controller chipset. This isn't a problem with the Dell U3014 monitor, there is a problem with the NEC/Renesas USB 3.0 chipset, known to have problems of dropping out.

To resolve this problem, you must add a USB 3.0 controller card based on the Texas Instruments TUSB7340 chipset inside your computer T3610. This chipset is VERY STABLE. No more random Logout problems with external drives or USB 3.0 flash drives.

To solve this problem with my U3014 Rev. A05, I installed in my computer the SuperSpeed USB 3.0 PEXUSB3S4 Startech card (built with the Texas Instruments TUSB7340 chipset). I plugged the USB 3.0 cable (supplied with the U3014) and my computer is now very stable.

The latest drivers from TUSB7340 for Windows 7 controller / 8,1 / 10 are available for download directly from the site of Texas Instruments.

Either randomly disconnection problems with USB 3.0 external hard drives, flash drives or the SD card reader inside the Dell U3014 monitor with the Startech PEXUSB3S4 SuperSpeed USB 3.0 card.

Tags: Dell Peripherals

Similar Questions

  • Satellite M50D - Has: devices of USB 3.0 not working in USB 3.0 ports

    I use 2.0 devices in the ports of 3.0 fine, but my 3.0 Flash Voyager USB3 8 GB device will not work. It connects then disconnects once, not appearing is not in the Device Manager to all.

    I tried to install the USB driver out this version of the site 2.0.10.273 - 130101 has for my model. It made no difference.

    Install Windows 8.1 system

    Any ideas? Thank you.

    You are able to use this USB through a USB 2.0 port?
    Check it out.

    But at this point its not easy to tell if its USB device issues or problem of USB port.
    If other external USB 3.0 devices work properly in the frame of your laptop, the problem is related to the Flash Voyager USB

  • Satellite Pro M70: What USB 2.0 Port Replicator is compatible?

    Would be grateful if someone could advise me on the purchase of a USB 2.0 port replicator.

    I think the 3 USB 2.0 ports on my laptop Pro M70 are not enough, and that's why I want to buy a USB 2.0 Port Replicator.

    The site of the Toshiba shop specifies USB 2.0 Port Replicator II (UK) with port network, part number: PX1173U-1PRP, price: 49,93 GBP.

    It has 4 USB ports 2.0, which would give me a total of 6 USB 2.0 ports, which would be the absolute minimum I want. (It also has 2 PS/2 ports, 1 serial port RS232 and 1 USB 2.0 port network that takes in charge rates of 10 / 100 Mbps).

    Can anyone tell if it is powered by the laptop, or by it's own adapter?

    Unfortunately, the Web of Toshiba site has advised that it is currently out of stock and are difficult to get in on all the time, as they are the subject of a sort of "green manufacturing" test.

    This prompted me to consider buying a replicator USB 2.0 ports alternative and all I would prefer one with more than 4 USB 2.0 ports, and in fact 6 or more USB 2.0 ports would be preferable. I'm not really interested in other types of ports that are often provided with the replicators of USB 2.0 ports.

    I would be grateful if someone could recommend/Advisor at a replicator USB 2.0 ports alternative that would be compatible with my laptop Pro M70.

    One of my concerns is how the port replicator USB 2.0 Port is powered. I think I would have preferred that the unit is powered by its own adapter, I understand is 5 Volts with 500 milliamps for each port, rather than to the laptop (probably would be less tax on the laptop, with less heating).

    Thank you
    AlanCB

    I can't comment on the question whether the Replicator you mention has its own power source, although I suspect, he does

    However, I have a satellite Pro M70 too and with a similar problem and wanting a hub to connect to all my external printers, Sandy etc using just one connection, I buy PA3390E-1MPM - a hub of Toshiba, Audio/USB multimedia center, which goes a step further and provides a hub not only for USB sources , but also for the speakers etc.

    It has its own power supply to the unit and connects via USB 2.0 to my laptop. It is also stackable with the Toshiba Gigastore 250 GB USB 2.0 external hard drive (PA3392E-1MPS) which I also use for backups, storing external data etc.

    Had the two units for 3 months now and everything works fine. I got headr of some problems with people in loss of access to the hard drive, but it seems that it was never if it has been disconnected by pulling the cord out usb, rather than make a ' Safely Remove Hardware to disconnect the USB device and so far have had no probs at all

    It has 4 ports, more port network and connections from the speakers for the configurations 2/2.1/4/4.1/5.1 full, more Creative software like drivers, more remote control useful to control audio devices. Oh, and also a Surround sound, and EAX

    Maybe a little more of your option, but worth it in my opinion. If you can't find it on the Toshiba site I have purchased from www.insight.com

    Hope that helps
    Steve

  • Mobile Mouse 4000 stopped working with USB 2.0 port, works with 3.0 port.

    I just bought the Mobile Mouse 4000, eventually find the necessary drivers, installed, but still does not work, after plugging in all my USB ports so I decided to plug in on my single USB 3.0 port, it works. Nowhere on the site, or on the box does say USB 3.0 required, I went through my device manager and all the usb ports work correctly, even, I went in the power options and turned off the selective USB power option so that they are all on. How to work with normal 2.0 because I would like to save the port 3.0 for my WD external hard drive.

    Original title: is the Mobile Mouse 4000 only USB 3.0?

    Hello

    1. What is the brand and model of your computer?

    2. are you able to work with other USB 2.0 devices normal port?

    3. what happens when you try to plug the USB key?

    4. What is the operating system installed on the computer?

    I suggest you to connect the mouse to another computer and check with the question.

    Method 1: Run the Fixit described in the article:

    Hardware devices do not work or are not detected in Windows

    http://support.Microsoft.com/mats/hardware_device_problems/en-us

    Method 2:

    As all devices have same also have USB device associated drivers. Appropriate sometimes drivers not detected after initial installation so reinstalling the drivers can fix the problems.

    You can check after uninstalling and reinstalling USB drivers if you are able to connect. You can disconnect all USB devices and then perform the following steps:

    1. click on Startand then click Control Panel.

    2. click on system and Maintenance, click System, and then click Device Manager.

    Note If Control Panel is in Classic view, double-click System, and then click Device Manager.

    If you are prompted for an administrator password or a confirmation, type the password, or click allow.

    3 in Device Manager, double-click to expand the "USB Bus controllers", right click on the controller host, click "Uninstall" and click "OK".

    Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.

    4. Repeat step 2 to uninstall all items under 'USB Bus controllers'.

    Then, restart your computer and Windows 7 will automatically reinstall all USB controllers.

    If you are still having the same problem then you can check the device USB drivers updated using windows update.

    Reference:

    http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

    I hope this helps.

  • two USB 2.0 ports physically broken

    Hi my laptop is HP pavilion g6 1323 you

    http://support.HP.com/us-en/document/c03377584

    My left only two USB 2.0 Port beat physically. One erupted when I disconnect modem and later, the second started to not work after a few days.

    So I can solve this problem by two new USB 2.0 port?

    Is it possible to repair it by USB 3.0 port? My listing above.

    It will be great if the experts give their views on this issue.

    Thank you.

    This is the USB Board (includes cable) part No.

    Here is the Service Manual:

    Manual

    Ports on the left are part of the motherboard and not replaceable. You can not usb 3.0

    If it's 'the Answer' please click on 'Accept as Solution' to help others find

  • No Notification sound when the connection/disconnection of USB device

    Hello

    I am running Windows 7 on a separate partition on a 2011 MacBook Pro (installed via Boot Camp).

    This laptop has two USB ports on the left side.

    If I connect/disconnect a USB device to the port more back, I get the notification sound as usual.

    However, if I log out these same devices to the port further there is no notification even if the devices are recognized & seem to work fine.

    Can anyone tell how to enable notification of this port please?

    John,

    Thank you for your response.

    The sound scheme has already been set to "Windows default", but just for good measure, I changed it but it made no difference.

    As mentioned be notified when you use one of the ports USB, but not the other.

    I posted this in an Apple forum & other users of this machine & installation are reporting the issue even if it seems to be a generic hardware problem & not just something on my own system.

    See you soon.

  • How to identify the port vs USB 2.0 ports USB 3.0?

    My HP Pavilion notebook PC (Windows 8) g6-2210us has 2 USB 3.0 ports and 1 USB 2.0 port.  How can I identify the USB 3.0 ports?

    Yes SS means Super Speed

  • Tecra R840-10 t has no work webcam or USB 3.0 port

    Even if this [another thread | http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=62061&start=15&tstart=0] has been marked as resolved, the problems remain, but are not related to the bone, hw-partners.

    1 week after that I got a Tecra R840-10 t (PT429E-00M007EP) of Windows 7 have frozen at startup and the fan run at maximum speed. All I could do was to enter safe mode. After a factory reset (reinstalling OS of the hidden HD partition), not even the safe mode worked!
    Took back to the store, 2 days later a local Toshiba representative referred to the store as fixed (they have updated the BIOS...)

    2-3 weeks later, same problem. I called Toshiba directly, they have picked up the laptop, took almost 2 weeks and sending parts of the Germany twice before they sent it. I had to call them to find out they were going to deliver the next day. So far it seems to be fixed, Windows has not frozen since.

    However, now, little more than a month after I bought this laptop from professional quality, I noticed that, on his return, the USB 3.0 port (as long as this port) and the webcam does not work. They do not appear in the Device Manager, update their drivers through page for the download of Tecra yields nothing (and you have to go through hoops to actually install the webcam driver), nothing. It's as if they did not exist. I guess that any material they brought in wasn't exactly in perfect condition, or someone forgot to plug it into some pine trees.

    I tried several Linux LiveCD as well, they all recognize the material to varying degrees (being the most comprehensive Debian), but no recognize the USB 3.0 port or the webcam as well.

    Not an OS problem. Call them once again, waiting for a response from a representative Monday morning. Seriously considering to move directly to a repair center and asking the complaints book. There is no guarantee that this laptop won't break again.

    Not a happy camper.

    Hello

    > I tried several Linux LiveCD as well, they all recognize the material to varying degrees (being the most comprehensive Debian), but no recognize the USB 3.0 port or the webcam as well.

    Have you tested this with Toshiba configured OS?
    It would be interesting if Windows 7 would get the same problems, recognizing the USB 3.0 and the webcam

    by the way: this is a user forum to...

  • External Toshiba HARD drive not recognized on USB 2.0 ports, but only on USB 3.0

    Hello

    I have a Toshiba drive external HARD 750 GB USB2.0/USB3.0
    Now, this HARD drive is not recognized on USB 2.0 ports from my laptop (same thing on my desktop computer) but only on the USB 3.0 port.

    I have try on port USB2.0 computers different (desktop, laptop) but it doesn't work. The LED is the lightning, but the drive does not appear in the file Explorer.

    You have any ideas?

    Thank you

    > Now this HARD drive is not recognized on USB 2.0 ports from my laptop (same thing on my desktop computer) but only on the USB 3.0 port

    USB 3.0 port 900mA feeds. The USB 2.0 port common provides 500mA.
    I think that the HARD drive needs more 500mA power in order to work properly.

    So if you want to use the HARD drive on USB 2.0 ports, I recommend you to use a USB Y cable which allows to connect the HARD drive to two USB 2.0 ports

  • External USB 3.0 HARD drive does not work on USB 3.0 port

    Hello guys,.

    I have a problem with my external HARD drive and the problem is that it is USB 3.0 feature does not work in my computer.

    The curious thing is that it works very well in the SATA port or a normal USB 2.0 port.

    Y at - it a failure with the HARD drive or is there something wrong with my motherboard (M5A99 fx pro r2.0)?

    Thanks in advance.

    From my point of view of the few is not HARD drive problem because the HARD drive operates in a USB 2.0 port.

    I m wondering if you tried to update the USB 3.0 driver.
    Have you tried this HARD disk in another computer / USB 3.0 ports?
    I think that its worth a check.

    Also, I read on some problems of USB 3.0 controller from different manufacturers.
    Sometimes, it might be possible that some problems of compatibility between different devices may arise.

  • Toshiba Store Art 4 USB 3.0 1 TB works not with USB3.0 or USB 2.0 port

    Hello
    I have a big problem with my external hard drive and I hope someone can help me.

    Here's the thing:

    I used my external drive only on computers that don't have any port usb 3 and all worked well. The drive has been used only with usb ports 2.

    Now, I got a computer with a usb port 3 and I was happy to be able to use my external hard drive at full speed.
    Has been fine until I wanted to transfer a file using my drive.

    The disc has been recognized either of usb ports 2. The NTFS partition is a partition BRUTE! I had to ' chkdisk/f G:' to make it work again on my usb ports 2. And some files were missing!

    Then, back on my other computer (usb port 3), the contents were not the same! I mean some of the files that I deleted when it is plugged into usb 2 returned when plugged usb ion 3! And then, back to the usb 2, partition became RAW and I had ' chkdisk/f G:'... once again!

    So, to make it as simple as possible, after some testing, it seems that the drive can only be used on the usb ports 2-only on ports usb 3 but can not be used at a time, which is very annoying for a portable external hard drive.

    I tried to format the drive to my usb port 2 and return on the usb port 3, the content came as if I had never formatted it and then back on the usb port 2, the RAW score again...

    I use Windows 7 and 8.1 Windows computers.

    Someone at - it experience that? What is the drive (Toshiba Store Art 1 TB USB3 4)? What is the USB 3 specification? Is - Windows 7 or 8.1 drivers?
    And above all: what can I do?

    Thank you very much!

    This external plug & play Toshiba HDD supports two USB standards: USB 3.0 and USB 2.0
    HARD drive around needs bus power 900mA to work correctly.

    The USB 3.0 port supports this standard 900mA. The USB 2.0 port allows only to 500mA.
    If in case the HARD disk is not working properly connected to the USB 2.0 port, I recommend you to use a USB cable to Y in order to connect the 2 ports USB 2.0 HARD disk.

    I have no idea why the content on the HARD drive is different, but from my point of few of the USB standard does not affect content.

    In my opinion, the HARD drive wasn't working properly using a USB 2.0 due to the low power.

    By the way: this HARD drive supports some additional features like the ability to oversight function and monitor to alert of the disk space that sends a alert when there is not enough available storage space.

    For advanced users, Toshiba has added the ability to customize the backup routine, including the ability to select only the most common file types for backup and change how many times a backup takes place.

  • EliteBook 8470p: EliteBook 8470p USB 3.0 ports driver not installed in Window 7 Ultimate 32 bit

    Dear Sir.

    I am facing problem in installing driver for USB 3.0 in EliteBook 8470p on Windows 7 Ultimate 32 Bit Port. So please say if 32-bit is taken in charge or 64-bit supported for USB 3.0 driver.

    its two USB 3.0 ports doesn't detect the USB 2.0/USB 3.0 or USB key (Flash DRIVE, portable, etc.)

    Please answer soon

    Hello:

    The usb controller you model posted ID indicates that your laptop is not a p 8470, but a p 8460.

    You need this driver usb 3 to this ID.

    FTP://ftp.HP.com/pub/SoftPaq/sp54501-55000/sp54511.exe

    The 8470p have the Intel USB3 controller and the 8460 p have the Renesas Electronics USB 3.0 Host Controller.

    That's why I finally asked for hardware ID, because if you had a 8470 p then or the other of these Intel drivers I posted should have worked.

  • Vodacom k3772-Z not detected on Satellite L755 USB 3.0 port

    Good day to all,

    I kinda a strange problem, the company that I work received point on the toshiba Satellite L755 PSK2YE and a box of vodacom K3772-Z modems for distribution to our customers.

    We picked up that these modems are not detected at all when plugged in the port of USB3 laptops left side (we tried 3 modems on machine Ong 3 with the same result each time)

    Modems work perfectly well when it is connected to the usb ports on right 2 and all the rest that we connected to works of 3 usb port very well including older models of modems.

    I also tested the modem on another machine of 3 USB (also using the usb controller 3 renesas) and it works beautifully.

    I have notcied that if you disable the usb controller 3 on the laptop and turn it back on with the stick of 3 g connected to the unit is detected correctly however if you unplug in and try again once it does detect it yet.

    It's using the latest drivers and firmware.

    I tried to find a solution online but had no chance.

    Any ideas what could be the cause?

    > Modems work perfectly well when it is connected to the usb ports on right 2 and all the rest that we connected to works of 3 usb port very well including older models of modems.

    From my point of view it would mean for computer laptop USB 3.0 port works correctly and, possibly, there is a compatibility problem between the modem and the USB 3.0 port. Maybe you should contact check the modem manufacturer support page for more information

    I read on some forums that many people had problems to install this modem using Win 7 64 bit with 32-bit system was not a problem, someone used the drivers released for modem K4505.

    Someone else solved this facility a 10.2 Vodafone
    + 1. Go to start menu.
    + 2. Run regedit +.
    + 3. Open this key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E96D-E325-11CE-BFC1-08002BE10318} +.
    + 4. In this key, search for the string of Installer32. +
    + 5. If missing the Microsoft registration key, the key must be added manually. +
    + 6. Create a string value named Installer32 and assign the mdminst.dll, ClassInstall32 +.
    + 5. Save the regedit +.
    + 6. Open the device manage +.
    + 7. Find the modem with the problem; uninstall it and let windows detect it again (or search the hardware changes). +

  • USB 3.0 port does not work at the speed of the USB 3

    When I plug in my external hard drive seagate-freeagent I get this message: "this USB mass storage device can transfer information faster if you connect it to a superspeeed USB 3.0 port» The computer has 3 USB ports, but none of them are the insert blue plastic that are supposed to have usb ports 3.

    I want TO Ultrabook 4-1043cl I thought has USB 3.0 on this subject. According to these specifications, it must have 2 usb3 and 1 usb2.

    http://support.HP.com/us-en/document/c03367057

    My computer corresponds to the form above. The 2 usb ports on the left have a small "ss", painted between the 2 of them. A usb port on the right has a small lightning bolt painted there. As I said earlier, none of them have the blue plastic insert. I get the same message "this transfer faster if connected to usb 3.0...» When I connect the external hard drive to one of the 3 usb ports. All ports to transfer data, connect to disks, goodies, etc. They just don't transfer to 3.0 speeds.

    I am running Windows 7, not windows 8 and I keep windows up-to-date.

    I found this post talks about a Texas Instruments XHCI controller faulty, but my controller is an Intel USB 3.0 Host Controller stretch.

    http://support.HP.com/us-en/document/c01893385

    So I wonder why the usb 3 seems to work and how to operate?

    Thanks for any help you can give.

    Hello

    You won't lose me. I'm probably in a different time zone you are.  I live in Europe.

    If you still have the unknown device follow these steps:

    Open Windows Explorer and locate the SWSetup folder.

    Expand the folder, find the sp56724 folder and double-click it to open it.

    This is where the driver for the device unknown (USB 3.0 host controller should be).

    Call the Device Manager.

    Right click on the unknown device and select Update driver software.

    In the next window, select browser my computer for driver software.

    Now, you can choose to let the operating system locate the software or the path to the sp56724 folder yourself. In both cases, ensure that a signed driver is selected.

  • Tecra S5 - slow ethernet with USB 2.0 Port Replicator

    Hello

    I have a Tecra S5 with USB 2.0 Port replicator II. I have 3 ethernet connections all together on my PC: LAN on motherboard, WiFi and the other on the USB port replicator.

    At home, I use WiFi for internet connection and USB to Ethernet to a wired connection to devices with built-in web server.

    My problem is that when the WiFi and USB to Etherenet is active the internet and the connection to the web server works but vey slow.
    If I turn off the WiFi and connect to the web server works properly.
    If I disable USB for Ethernet internet connection works correctly.

    Anyone has same problem and suggestion how to solve?
    I downloaded the latest drivers from the Toshiba support page.
    My OS is XPSP2.

    Concerning
    jballa

    Hello!

    It looks like a network configuration problem. Check the network addresses and configuration in command line with the command ipconfig/all.

    Try using static IP addresses. I think that the DHCP server takes a long time to go send an IP address to each laptop.

    Good bye

Maybe you are looking for

  • Satellite P850 - enter the BIOS

    I wonder if anyone can give me a sure-fire way to get into the Bios. My manual says to hold down the F2 key and turn on the computer. One second after the power of the output F2 machine on? Everything I try, I can't get into the Bios. When you press

  • Pro book 450 G1: HP frozen at startup system information screen

    A system of frozen HP Information screen appears at the beginning upward. He says 'Press ESC to go back', but nothing works. Such screen started appering occasionally, and at first I tried scannig/repair HD surface, memory test, cleaning, vaccination

  • Error 80246007 and 80070643

    For windows Vista uptadating KB958687 code of these errors occur 80246007 and 80070643.  I did all the suggestions and errors are tha same.  Anyone know what I need to do?

  • How can I get servicepack 2 or 3 for 64-bit

    original title: I don't have that service pack 1How can I get servicepack 2 or 3, I'm under 64-bit I want to get the service pack updates, but they all seem to be for 34 bits

  • How to map the network folder or printer driver automatically on the PC field when first time login

    Hello I'm looking for the procedure map the network folder or a printer driver automatically on the PC field when the first connection via Active Directory. I have already created batch files for installing the driver mapping and network printers, bu