Unable to connect after the first time - loss of credentials

I bought a Dell laptop with windows pre-installed 8. I logged once by creating a new account. However, I don't remember the credentials, that I got while I'm logged. Now, the system is not letting me and I am unable to use the laptop jinx in-kind. I tried to reset the password online, but that is also not the case (that I don't remember what I have provided information). Can someone guide me please how do I use a different account for logging in / reset the connection?

If you don't remember the password, your best option is to reset the system:

New computers that come pre-installed with Windows often have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.

This is how the recovery partition is accessible to most popular brands...

For Dell, press F8 on the keyboard until the Advanced Boot Options menu appears on the screen.

Tags: Windows

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