Unable to connect to Creative Cloud Desktop
When I sing it I get a notification that says "you have been disconnected.
I changed my password and uninstalled creative cloud desktop and reinstalled and the same thing. I'm not ti uninstall applications like photoshop and first and have the same thing happen. PLEASE HELP SOMEONE...
Hi Mazariego24,
Please follow this step to solve the problem.
If please access this location and rename the folder in OOBE OOBE.old
Windows:
C:\Users\User name\AppData\Local\Adobe
Once done please relaunch the CC desktop applications and try to connect.
Please let us know if it helps.
Kind regards
Abhijit
Tags: Adobe
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I can't connect to Creative Cloud Desktop. This has happened for at least 3 days. When I enter my username and password (I checked several times - they are correct), I get the circle Spiney of treatment and then this message: "unknown Server error. Login is currently unavailable. We are unable to access your account. Please try again later. "There is a button"try again ". I clicked - rinse, repeat.
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Very well!
I'm in--used the following procedure from this page: http://forums.adobe.com/message/5419167
If you are unable to connect to the creative connection of cloud, but there is no error message please try, follow these steps:
1. exit creative Cloud and Adobe Application Manager connection (if it is running).
2 delete your opm.db file location:
Windows - c:\Users\<>
Mac -
to/Users / / Library/Application Support/Adobe/OOBE/opm.db 3 restart the connection creative cloud. You will be asked to log in again.
It's #25 post, about 2/3 down the page.
I consider this closed, for now.
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Please uninstall the desktop application and follow the steps below:
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Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE - Delete the file opm.db.
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