Unable to connect to the creative cloud

Similar Questions

• Unable to connect to the creative cloud Server

  installed at two recent updates,

  I can't download my settings again as before...

  What... now my prev parameters all parties...

  He just stop here...

  

  I noticed that the download on my Mac. My settings have been deleted on the download, I booted up my second computer and downloaded the settings, and then successfully uploaded my old settings.

  Gene

• I try to connect to the creative cloud on my MacBook Desktop App and sees only a spinning wheel where the application must be open. On a related note, I'm signing CC because I thought that my Lightroom Develop module is disabled. Clues?

  I try to connect to the creative cloud on my MacBook Desktop App and sees only a spinning wheel where the application must be open. On a related note, I'm signing CC because I thought that my Lightroom Develop module is disabled. Clues?

  Mac https://forums.adobe.com/message/5470608 spinning wheel

• I would like to remove Adobe Creative cloud of the bar menu on my Macbook and my computer altogther, but it won't uninstall and I get a message saying "unable to d├⌐sinstaller the creative cloud to desktop. You still have clouds Creative app

  I would like to remove Adobe Creative cloud of the bar menu on my Macbook and my computer altogther, but it won't uninstall and I get a message saying "unable to d├⌐sinstaller the creative cloud to desktop. You still have Creative Cloud applications installed on your computer in need. "As far as I know, I have all the apps creative Cloud on my computer!

  Hello

  Please see below for the required details.

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  Thank you

  CharAt()

• Cannot connect to the creative cloud

  When I try to connect to the creative cloud of the desktop application a spinning wheel appears but nothing else.

  Using the uninstall program then reinstall creative cloud worked. I also deleted the opm.db file before reinstalling.

• I can't connect to the creative cloud and download my apps

  Yesterday, I bought the teachers edition CC,

  I connected and connected to the Behance.

  I wanted to download apps, then he let me download first CCdesktop.

  I run and connected and synchronized on Behance. But when I tried to click on the applications tab to download apps to make a "No. Internet Connection' appeared in CCdesktop.

  Then I started to look for alternatives, because my internet was very good.

  1 I used Adobe support advisor and he found 5 numbers, anyway:

  cpsid_8289s1: a reboot is pending, "bootstrapper error has occurred."

  I checked the Task Manager to see all pending configurations, could not find.

  I checked the registry for the InProgress key, but I did not. It's just not there in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

  2. I rebooted the pc and tried again, same error: no connection internet connection to the CC

  3. I used adobe cleaner uninstall ALL previous versions of my adobe, I actually cleaned ALL. The log file shows a few parts and files that could not be deleted. But all the Creative Suite 5 programs have disappeared.

  4. I asked the help of online chat also. After an hour of waiting this session help wasn't going anywhere. I'm advised me to use the Firefox browser, although I've tried it on chrome, ie, and opera already. I was advised to remove all cookies in the temporary folders, the chance either. Then the friendly adviser wanted my host file, but I was so hierarchical after 4 hours of trying, I gave up just there.

  Now I always try to get creative cloud desktop to connect to the adobe servers, so I can actually download some apps I desperately need now.

  Y at - there someone out there who knows what that is my problem, or what else can I try to connect to the creative cloud?

  -I'm running on windows 8 pro

  Thank you

  I think I found the answer was in the hosts file

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  I deleted the links adobe.activate buttom and now I finally have access to the applications.

  Wish I went to 1 minute with the help of session last night

  I hope this helps someone else with the same problems of connecton.

  This problem is now fixed, I want to install Apps.

• Can not connect to the creative cloud

  I bought Creative Cloud as a teacher and was able to download and use the applications successfully. However, when I try to log into usinging my adobe id, I get a message that my email is not checked. When I click on the link to check my email, it gives me a message saying the email be already checked or I entered wrong info. I can log into the web site of adobe with my ID, just not creative cloud. Any help would be appreciated

  I checked the email associated with your Adobe ID and you sent in this regard. You should be able to connect to the creative cloud now.

• Unable to connect to the servers Cloud Creative

  I try to install creative cloud, I had the installer stuck on 'Try to connect to the server' for 9 hours during the night and he has made no progress on the download either.

  

  Hi Gw61848355,

  As you get a connectivity error "trying to connect to servers", I recommend you follow the troubleshooting steps in the following link and share the results: Advanced solutions to errors in connection with Adobe Creative Cloud and Creative Suite applications.

• Problem connecting to the creative Cloud

  Hi, I am a creative member of the cloud I use worm 1.0.500.16 x 64 TI allways say, try to connect then said (unable to connect) is the system down?

  Thank you

  Mike1664

  Use of the CC Connection program for synchronizing files has been suspended. More info in this blog post view http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connection-and-file-sync-pre /.

• Nothing opening - connected to the creative Cloud with Adobe ID but does not always allow something to open

  None of my adobe software programs open. I have connected to the creative and connected cloud with Adobe ID. Whenever I try to open a program, a sign in the window is displayed. When I click on "sign in" then he said ' thank you, click on continue enjoy software ' when I click on continue the login window appears again and everything continues to go in the same loop. I tried the programs updated and mac restart.

  If you have installed applications using the serial number, make sure that you have the serial number with you.

  Follow the procedure below:

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.
  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  It will open the folder System Library.

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and rename

  SLCache to SLCache-old.

  SLStore to SLStore-old

  Then again CC apps and try to connect again.

  Caution: after you rename these 2 files, all installed Adobe apps call sign again, so if you have installed other Adobe applications, using the serial number, make sure you have the serial number with you.

  For the CC apps, you just need to reconnect it is everything. No serial number for CC applications.

• Unable to connect to Adobe Creative cloud

  Two days ago I received notification via creative Cloud that some applications were ready to be updated.

  The update of the opening, asked me to connect, despite having entered my credentials previously that should have been saved. Upon entering my credentials again I immediately logged out with the message "you have been disconnected.

  Thinking that Adobe could have zero strength post words of past user software patch (http://heartbleed.com/), but not sent to users an email notification, then I followed the link to the account/password FAQ (http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html). I then asked for a password reset, follow the link to the automated email and created a new password.

  The new password works on the Forums, but I'm still not able to connect to Adobe Creative Cloud. I am always logged on immediately with the message "you have been disconnected.

  Username/password accounts Adobe management is lamentable historially , so it is understandable that users are seriously concerned about this number.

  Can you please indicate:

  * Si Adobe has been affected by the bug of software?

  * If Yes, have you patched your OpenSSL, acquired new certificates, generated and deployed the new SSL keys and revoked certs and old keys?

  * When do you expect creative cloud connection bug to solve?

  Thank you

  Blake

  Hi Roland,

  Please follow the steps below

  • Please navigate to user/AppData/Local/Adobe/OOBE c:\Users[user-name]\Music\iTunes\iTunes/nom (Appdata is a hidden folder, so click on organize > folder and search options, click the view tab and click Show hidden files and click OK)
  • Delete the opm under OOBE.
  • OOBE and rename it OOBEold.
  • Check if you have AAMupdater in the same place.
  • Please, rename it to AAMupdaterold.
  • Click the gear on Creative Cloud desktop application icon and choose Exit Creative Cloud.
  • Then, run it, sign in and click on the applications tab.

  Thank you

• My computer is unablet o connect to the creative cloud

  I can't connet to the creative cloud, it is installed but I can not connect. Do I need to download all the images manually?

  The connection of creative cloud has been suspended for a few weeks, while they work on improvements for the next launch.

  notice of http://blogs.adobe.com/creativecloud/Update-on-Creative-Cloud-Connection-and-file-Sync-pre.

  Cloud services status can be checked here:

  http://status.creativecloud.com/

  You can upload files via web browser:

  https://creative.Adobe.com/

• Cannot connect to the creative cloud App

  Hi, recently my PC has a few updates as usual. I'm on windows 10. When I went to open Photoshop desktop CC app open and ask me to check a person email address that I have no connection too. It won't let me log off of this sort I'm stuck until the email address is checked and I can not any work done now. Here is a picture that shows what happens every time I try to open CC or Photoshop. Anything that might help would be much appreciated.

  Chris

  Hello

  Please refer to the threads below:

  Bad e-mail address to sign in to Creative Cloud Desktop, how to pass to my email address?

  CC has a fake email, can not change

  Hope that helps!

  Kind regards

  Sheena

• Cannot connect to the creative cloud office

  Two weeks ago, I installed creative cloud and first for the first time. Everything worked very well.
  But I ended up doing something stupid in my computer and I got it back to a previous update. (Windows 10)
  It was before I installed Adobe, so I'm not fat, I would just reinstall it. This is where I started to have problems. First the launcher for the installer would not work, so I used the "Adobe Creative Cloud Cleaner Tool". Yay that worked. It is installed and I opened the program. Now, I just get the loading screen loop. I don't not even an option to connect.

  Research online, I tried to solve the problem:
  -J' uninstalled and reinstalled, both times using the cleaning tool.
  - Then I tried to reset my internet settings as a post said:

  -And then I removed the file opm.db of the OOBE folder.

  Still nothing! I can not exit the program, it is grayed out. the only way to close it is to use the Windows Task Manager Help, please. I'm extremely frustrated at this point!

  

  I ended up contact adobe support and they remote access my computer. They renamed a few more files to ".old" than what was suggested in previous posts, but that did the trick!

• How to solve the problems of server connection when the creative cloud try to go online?

  My computer has a good connection to the internet, but I'm not able to get the cloud to make a connection in order to download updates.  How to solve this?

  Lauren

  Take a look at the suggestions here and see if they help you:

  Creative cloud activation and login troubleshooting

  Guinot