Unable to connect to the online Windows, Office, ITunes Store help

I can connect to the internet without any problem at all.

However, all the other programs who need internet access using files, updates, ITunes store link DO NOT work.  I tried to disable the firewall, without success.

This only happens to my PC 64 bit of Windows 7 that I bought a few months ago.  My laptop with Windows XP has none of the above problems.

Any ideas anyone?

Hi Baz,
 
1. don't you make changes before the show?
 
This can occur if the proxy settings are applied. We recommend that you disable the proxy settings and check the result. To do this, try the following steps.
1. Click Start, type inetcpl.cpl and press to enter.
2. click on the connection tab.
3. click the button LAN settings under 'local area network (LAN) settings.
4. uncheck the box under proxy server, and then click ok.
5. apply the changes and click ok in the properties of Internet window.
6. check if the problem persists.
 
I hope this helps.
Kind regards
Syed - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

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