Unable to order the DVD of backup

Similar Questions

• Want DV6-7304ee: order the DVD of recovery

  My recovery partition has been changed by Ubuntu who hid all the files of windows 8. I have raised this issue in the forum and advised him to make a recovery DVD. However, I can't order it via the page of drivers for my model that is WANT DV6-7304ee. How can I order the DVD and how much it costs?

  eliemrad

  To answer your original question, usually, I advise to use HP recovery media to restore your PC to its original state. That would erase the entire disk, format the drive and install the operating system, drivers and utilities HP. Unfortunately, there is no support of HP recovery related to HP for your PC Product Page.  You can try to contact the HP customer directly, using the links below, to see if you can order them if:

  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

  If HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

  As for the cost, it varies by the PC and the site that order you from.  I've seen reports of prices ranging from US $10-$ 40 USD.

  OOD luck

  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!

  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Viva Piñata was unable to locate the DVD - ROM drive

  Hello!

  I installed the game Viva Pinata on Windows XP Pro in English when I try turn on the game there is a message like: unable to locate the DVD - ROM drive.

  On the other computer (Windows 7) it works very well!

  What does not help?

  -Instalation of safedisc.exe.

  Help me please!

  Hi MarcinKowal,

  ·         Did you do changes on the computer before the show?

  ·         The installation of the game Viva Piñata was successful?

  You can read the following article and check if the problem still persists.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060

  Let us know if that helps.

• You use windows vista Ult; Impossible to format the dvd for backup, do not know dvd is in the drive. able to read DVDs

  You use windows vista Ult; Impossible to format the dvd for backup, do not know dvd is in the drive.  able to read other DVDs

  Hi, Virgil,.

  1. what kind of DVD are you trying to format (DVD + R or DVD + RW)?

  2. you receive messages or error codes when you try to format the drive?

  You can check if you are able to format the DVD in another computer.

  You can also read the following article and check:

  Format a CD or DVD

• Is the DVD of backup Windows 8 identical to a full installation disc.

  I have investigated. I'm not entirely sure about this, but when window 8 went through its first users, I bought Windows 8 but also ordered the backup DVD. Now I have a question, do the count of Windows 8 Backup DVD as DVD of complete Installation? Because I don't want to have to buy a new copy of Windows 8 or 8.1 given the price of it in my country to upgrade my current version of Windows 8 32-bit to 64-bit Windows 8, so I can access all 4 GB of my RAM.
  That's why I wonder if I can use the backup DVD to improve my 32 bit to 64 bit OS if they count as diskettes to complete Installation?

  I have investigated. I'm not entirely sure about this, but when window 8 went through its first users, I bought Windows 8 but also ordered the backup DVD. Now I have a question, do the count of Windows 8 Backup DVD as DVD of complete Installation?

  Yes, it's the complete installation, of course, if this is the upgrade license, you must have a qualifying version of Windows installed (XP, Vista, Windows 7, or even Windows 8 to use).

  
  

  Because I don't want to have to buy a new copy of Windows 8 or 8.1 given the price of it in my country to upgrade my current version of Windows 8 32-bit to 64-bit Windows 8, so I can access all 4 GB of my RAM.

  See the instructions how to migrate Windows 8 32-bit to 64-bit Windows 8:

  http://techingiteasy.WordPress.com/2013/02/14/how-to-migrate-from-32-bit-versions-of-Windows-to-Windows-8-64-bit/

  That's why I wonder if I can use the backup DVD to improve my 32 bit to 64 bit OS if they count as diskettes to complete Installation?

  Yes, you can see the instructions above.

• Unable to burn the DVD in Windows 7

  Original title: I make a DVD with pictures and audio files, but I can't burn the DVD. It has worked 3 years ago but not anymore.

  I've added 486 photos and 15 different audio files and preview plays very well, but the DVD hangs up and I get an error at the end.

  Hi Jeff,

  It would help if you could answer these questions in order to troubleshoot.

  -What software do you use to burn the DVD? Is - this Windows DVD maker?

  -What error message you receive?

  If you use Windows DVD maker to create a DVD, and then try the steps mentioned in http://windows.microsoft.com/en-US/windows7/Troubleshoot-problems-with-creating-a-DVD-Video-using-Windows-DVD-Maker

  If you use another software to burn the DVD, so please contact them to get the issue fixed.

• Unable to update the DVD region setting even if there is 1 change remaining allowed.

  Try to change the region of 1 to 4 (Australia) settings on the settings of my dvd region tab.  Even though I have still 1 chance and have inserted a region 4 dvd in the drive, it still gives me the following error message:

  DVD region change error

  
  

  Unable to update the settings in the region.  The drive reports that it requires

  media of the destination region (region 4) Please insert

  an environment appropriate and try again

  Hi Jackie477,

  That you change the settings of 1 to 4 (Australia) area, we advise to insert any media (CD or DVD) of Australia in the CD/DVD drive and try to change the region settings to see if it works very well.

  See change region for DVD players (valid also for Windows 7)

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Unable to show the DVD

  My computer has stopped reading DVD, purchased, burnt or empty. It tells me to insert a disc. Turns on and runs. but then I get an error please insert the disc. . still, it reads the CD, games, can I do?

  Thanks in advance

  I am running windows vista 32 bit

  Hello

  You have disk problem as the CD/DVD is actually 4 discs in 1 case (burn CD & DVD and CD and DVD read).
  Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Several good info here:
  http://Club.myce.com/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  -----------------------------------------------------------------------

  Try this troubleshooting:

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser. Maybe check system manufacturer and manufacturer of device to update
  firmware.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• Problem restoring previous version of FF bookmarks, "Unable to process the file of backup.", already tried to delete "places.sqlite".

  I reformatted and reinstalled Windows 7 on a computer that has not been used for about a year. Before wiping the HARD drive, I saved Firefox bookmarks in the form of a .json file (I don't know what version of FF was installed on the computer before, but I know it was at least a year).

  After reinstalling Windows and install Firefox 24.0, I tried to restore the bookmarks using the "Bookmarks-> import" and backup-> restore-> Choose File... "option. I get the error says "Failed to process the backup file."

  I tried to search for this problem but I couldn't find anything precise. It sounds ridiculous because I just installed FF, I tried to delete the file "places.sqlite" based on other similar problems, but that did not fix the problem.

  My only thought is that it must be a problem with incompatible versions of FF bookmarks. Is it possible to recover bookmarks in the .json file?

  Oh my god. I removed the comma, who pointed out the error report and file and bookmarks have been restored!

  How this comma go?

  Thank you for linking me to the validation tool. It has been extremely helpful.

• DVD - rom are unable to detect the DVD/CD

  My DVD-rom for HP Compaq V3412TU cannot detect any solution DVD/CD...any? Need your help A.S.A.P.

  Spoiler (Highlight to read)

  Solved!

  Solved!

  Hi xemriust,

  You can try this:

  Acess Regedit using the tab run

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  
  Remove the upper and lower registry filters
  in the right pane, click UpperFilters, and then click on remove.
  Click Yes to confirm the deletion of the UpperFilters registry entry.
  In the right pane, click LowerFilters, and then click on remove.
  Click Yes to confirm the deletion of the LowerFilters registry entry.
  Exit the registry editor and restart the computer.

  Good luck

  CO

• I'm unable to remove the live onecare backup files to my external drives

  I can't delete allows you to delete the backup files Live Onecare to external drives

  Hello

  What exactly happens when you try to delete this file? Error message?

  See the article below which might help you.

  How to remove a Windows Live OneCare backup file
  http://support.Microsoft.com/kb/943904

• Unable to save the current configuration (backup) - it is now resolved!

  Endpoint has expired. Check for IP, password, space or access related issues. #

  I ended up connecting to a laptop computer directly in the uplink switch to a virtual LAN management port. I'm using the correct user name and password. I have disabled the firewall on my laptop. Still no luck. The backup fails every time.

  I use a SolarWinds SCP server. For the remote directory, I just give: c:\SCP

  Can you suggest a different software of the SCP or report a possible solution, please?

  Hi Atle,

  Path you have given is not correct. C:\SCP that the installed application will understand.

  To the FI, you must provide the path to the linux format. For example if you have the ucsbackup under the C:\SCP folder, and then specify the name of the folder in the remote path.

  Otherwise you can leave it blank as well.

  . / Afonso

• Cannot read DVDs, error: Windows Media Player cannot play the DVD because no compatible DVD decoder is not installed on your computer

  DVD playback problem started today.  SE message: Windows Media Player cannot play the DVD because no compatible DVD decoder is installed on your computer ot.  I have not had this problem before.

  Hi RosemaryHanna,

  Thanks for posting in the Microsoft community!

  I understand that you are unable to read the DVD. I will try to help you with this question.

  (1) did you make any changes before the show?

  (2) the video works fine when playing any video recorded or audio files on the computer?

  Method 1: Solve the video issues in Windows Media Player and other media or library

  http://support.Microsoft.com/mats/windows_media_player_diagnostic/?WA=wsignin1.0

  Method 2: You can see the steps mentioned in the article below

  Supported decoders MPEG - 2 software DVD in Windows Media Player for Windows XP and Windows Vista

  http://support.Microsoft.com/kb/306331

  Note: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Let us know the status of the issue. I will be happy to provide you with the additional options that you can use to get the problem resolved.

• Windows Movie Maker - DVD edition gives an error "cannot create the DVD-catastrophic failure."

  Try to publish the storyboard to DVD table. Opens in windows DVD Creator but when burning process is proceeding stops encoding and message appears "unable to create the DVD-catastrophic failure" of ideas where I'm wrong.

  Through the resolution as indicated here: -.

  http://www.WinMatrix.com/forums/index.php?/topic/18361-catastrophic-failure/

  S.Sengupta Media Center MVP

• I have a HP G56 I can't read the DVD on it more!

  I tried the automatic update and the Microsoft Fix tool but it says it cannot detect a problem!

  Doesn't seem to be able to locate the CD ROM on my laptop, a message appears that device driver software was not successfully installed.
  Thank you in advance of the charges.

  Hi Don,.

  Thanks for choosing Microsoft Community to post your question.

  It seems that you are unable to read the DVD. I'll be happy to help you. This problem may be caused because of DVD device drivers.

  I would be grateful if you could answer the following questions:

  1. did you of recent changes made to your computer?

  2. What is the model number of your laptop HP G56?

  3. what fix - it did you run?

  Here are a few troubleshooting steps that you can try to solve this problem.

  Method 1: Try to download and install the drivers for DVD at the following link.
  

  http://h20000.www2.HP.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&TaskID=135&prodTypeId=321957&prodSeriesId=4247525

  Method 2: Try the following Microsoft Fix it

  Your CD drive or DVD cannot read or write media: http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  
  

  Method 3: Refer to the suggestions from this link.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Registry warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this link: http://windows.microsoft.com/en-US/windows7/Back-up-the-registry

  If you have additional problems, please reply to this post and we will be happy to help you further.