Unable to play any video on my laptop
Hello Sir, I am on acer aspire one725. Operating system is windows 8. initially I was using windows 7 and has been able to play the videos properly in windows media player, but it did not work correctly in vlc and other media players, specifically hd video, but after the installation of windows 8, I am unable to read one of the videos in any multimedia player.
Hello
Please contact the Microsoft community.
This problem can be caused by Media Player went faulty.
- Who is the player you are trying to play the video?
- What operating system do you use?
- What happens when you play the files? You receive an error code?
- You are able to play the file formats?
Here is the file format of the music files are supported by Windows media player using the link below.
Information on the types of media files that supports Windows Media Player
http://support.Microsoft.com/kb/316992/en-us
Note: If you have tried to play the file type is included in this table, the file might have been encoded with a codec that is not supported by Windows Media Player. If this is the case, Windows Media Player cannot play the file.
In addition, you can also download & install the necessary codec to play music files.
For more information, see: Codecs: frequently asked questions
NOTE: The use of third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Hope this information was helpful and let us know if you need more assistance. We will be happy to help.
Tags: Windows
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------------------------------------------------------------------------------------------ ------------------
http://i.imgur.com/DERHjfJ.jpg
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I'll try and help you get the problem solved.
You can go through the steps from the link and check. Here's another link with some good steps. Go through it and let us know how it goes.
You can navigate on the link for more information on the types of files supported by Windows Media player.
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