Update and check Blackberry Z10 Z10 blackBerry

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• Problems with update and restore blackBerry Smartphones

  Hello I'm a newbie here, but have some problems with BB Bold 9900 updated.

  During the update alls datas were recorded as usual during restart the BB there's an error to come, means that BB lost its operating system. I used the tips here and somwhere else to restore successfully. Unfortunately the data stored during the update process have not restored, even if the file already exists on my PC.

  The file is called LoaderBackup-(2013-09-26) .bbb - so almost similar to the usual backup file.

  Ho do I restore the data now?

  Thank you much for the help.

  Hello and welcome to the community!

  Please see this KB:

  • KB13428 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Good luck!

• Machine 'frozen' when downloading updates and is stuck at 30% complete.

  I can't get my computer to download or install updates since 03/11/09.   On the taskbar, the icon to update said that updates are 30% COMPLETE.    Apparently, she tried to download updates
  and failed at 30%.  I tried the solution with the command prompt, but nothing has changed.  I am really behind in my updates.  Internet Explorer keeps freezing upwards when I pull a program and I think that if I could finish the updates, this will stop happening.

  Hi Beverlyv,

  Welcome to the Microsoft Answers site!

  (a) do get you any error message when updates failed?

  Method 1

  Download and install the latest installer of windows on your computer.

  http://support.Microsoft.com/kb/942288

  Method 2

  Step 1

  Windows Update, click Update history, click with the right button on the update failed and clicking on details and find the error code and reply back.

  Step 2

  Open the link below and the click on it the key difficulty that will reset all windows update components. Try installing updates and check if it is to proceed with the installation.
  http://support.Microsoft.com/kb/971058

  Read this link:
  http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates

  Hope this has been helpful.

  Bindu S - Microsoft Support
  Visit our Microsoft answers feedback Forum and let us know what you think.

• updates are planned in order to install when it updates and I made it impossible to get on internet explore? __

  updates are planned in order to install when it updates and I made can not get on internet explore

  Hi Marc,

  • You receive an error message when you try to access the internet?

  I suggest you to reinstall the update from Windows update and reproduce the error and check the update is the origin of the problem and after return.

  Step 1

  You can check which was the update has been installed on the computer and after return. To view the update history, follow the steps below:

  a. open the Control Panel, select display by the small icon and click the Windows Update icon.

  b. click on the link to view update history.

  to view the details of a single Windows Update. Select and right-click on a Windows Update list, and then click details.

  Step 2

  You can also access see installed updates on your computer and check the updates have been installed on your computer until this problem started and after return to the update's KB number.

  To do this follow the steps below:

  a. click the Start button.

  b. click Control Panel.

  c. click on programs and then, under programs and features, click on view installed updates.

  Uninstall the update has been installed before this problem began, view installed windows updates and see if it helps you to solve the problem.

  Step 3

  You can try to download the stand alone, updates and try to install it and check if it helps.

  To download the standalone version of windows updates follow the steps below:
   
  a. take note of the update with the Ko only when your computer tries to update and install it.
  b. visit the following Microsoft Web site: http://www.microsoft.com/downloads/Search.aspx
  c. search by downloading the update.
  d. save it on the desktop.
  e. try to install it manually.

  Step 4

  You can also try self-test built in Windows 7 Internet Explorer troubleshooting after you install the update and check if that helps you solve the problem.

  To run the Internet Explorer troubleshooter, follow these steps:

  a. close all programs.

  b. Click Start and then click Control Panel.

  c. under system and security, click on find and fix problems.

  d. in the left pane, click View all.

  e. click Internet Explorer Performance. This opens a new window.

  f. click Next.

  (g) the resolution of the problems run and try to solve all the problems identified automatically. Click Close.

  After the store has run successfully, check to see if you receive the same error.

  Also access the link below and follow the steps to solve the problem with Internet Explorer.

  http://Windows.Microsoft.com/en-us/Windows7/tips-for-solving-problems-with-Internet-Explorer

  Hope this helps and let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.

• There was an error Code Ox800710D9 when you try to update and install the Windows SP2

  I can't update Windows XP SP2 due to an Ox800710D9 error code.

  Hi frankhunt,

  Try these steps and check the result.
  Step 1: Stop the Cryptographic Service
  a. Click Start, click Run, type services.msc in the Open box and then click OK.
  b. in the Services dialog box, click Cryptographic Services, and then click Properties.
  c. in the cryptographic services properties dialog box, click the general tab and then click on stop.
  Option Service status changes to Stopped.

  Step 2: Remove the Windows Update.log files
  a. Click Start, click my computer and then double-click the hard disk where Windows XP is installed. For example, double-click the C drive.
  b. click the Folders box, click the Windows folder and then click the System32 folder.
  Note If you receive the following message appears, click Show the contents of this folder:
  "These files are hidden.
  This folder contains files that keeps your system works correctly.
  You should not change its content. »
  c. click on / open the CatRoot2 folder.
  d. remove the Edbxxxxx.log file.
  Note: In this step, xxxxx is a placeholder that can represent any combination of letters and numbers, numbers or letters.
  e. Click Start, click my computer and then double-click the hard disk where Windows XP is installed. For example, double-click the C drive.
  f. click the Folders box, click the Windows folder and then click the Security folder.
  Delete the file Edbxxxxx.log.
  Note: In this step, xxxxx is a placeholder that can represent any combination of letters and numbers, numbers or letters.

  Step 3: Start the Cryptographic Service
  a. Click Start, click Run, type services.msc in the Open box and then click OK.
  b. in the Services dialog box, click Cryptographic Services, and then click Properties.
  c. in the cryptographic services properties dialog box, click the general tab and then click Start.
  The service status option changes Started.

  Step 4: Install the service pack
  a. visit the Windows Update Web site to update the computer to Windows XP SP2: http://windowsupdate.microsoft.com
  b. install the update and check the result.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Install failures - KB973565 (error code 80004005) security update and Office 2007 Ultimate UPG. (1935 & 1310 error codes)

  COMPUTER: CPU & BIOS: Intel Core 2 CPU * address email is removed from private life *; The version of the BIOS/date: American Megatrends, INC. 1101, 07/02/2007
  System name: POLY595695; MFG: ASUSTek Computer INC.
  Memory: 4 GB
  HDD: RAID 5 with Intel RAID Controller: Intel ICH8R/ICH9R/ICH10R / / PCH SATA RAID Controller version 8.8
  ROM: version 6.0.0.1017
  3 Seagate 320 GB hard drives
  SYSTEM MODEL: P5B - E

  DUAL BOOT SYSTEM: Windows Professional XP & VISTA ULTIMATE SP2, Build 6002 6.0.6002 worm

  The RAID system is a failed drive so it's currentl status "degraded".  I installed two new discs and got a replacement 3rd on the way after the latest RAID driver ver. 8.9 to 8.8 for the Intel of current top technical issues site. According to the Intel site, we reported recurring and random disk failure with version 8.9, which they have not been able to reproduce in their laboratory, but say that returning to version 8.8 has solved the problem for users with this problem.

  WINDOWS UPDATE: Follow-up of the troubleshooting steps, but no information on the given error code, 80004005.  This security update is not constantly in the 2 months prior to the update of the change on hard drives or RAID driver.

  OFFICE 2007 ULTIMATE INSTALLATION: Installation product without incident until about 85-90% full, then stops citing Error 1935.
  Error Msg: "Error 1935. During the installation of the component {74FD3CE6-2A8D-0E9C-A01F-C8B3B9A1E18E} HRESULT: 0x800736B5. »
  System says then it restores changes and then gives the error messge "Error 1310."

  There is no answer to the 1935 specific or code for the 0x800736B5 to HRESULT error messages, but there are thousands of results for the 1935 error messages or 1310 General.  The actions proposed by these results are one) uninstall all earlier versions of Office, including the eligible upgrade software, I've done through uninstalling program and manually; (b) for .NET Framework 1.1 to repair or reinstall 1.1 or install version 2.0.  All THE proposed solutions have been tried, as the software was received on 08-11-09, but all have failed.

  RRBldrs,
  Not knowing all the things you've tried so far is a few things to get started.  Let me know if you did the or not.

  Check your list of installed updates and check that the update does not already installed.

  Clean boot of your PC, then try the update.

  Download the KB directly on your desktop and then try to install.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows xp has been partially updated and may not work perfectly

  To install the 3 XP SVC pack... Neede Svc Pak 2 do following error Yes, obtained by attempting to do so.

  Windows XP has been partially updated and may not work perfectly

  Hello

  -You installed correctly updated recently?
  -You are aware of any changes made on the computer before this problem?
  Method 1: I suggest to maintain the computer in clean boot mode and check if the problem still persists.

  Step 1: Clean Boot Mode
  A clean boot to check if startup item or services to third-party application is causing this issue.
  You can read the following article to configure the computer to boot:
  http://support.Microsoft.com/kb/929135
  Note: After the troubleshooting steps, refer to clean the start link to configure the computer to normal startup mode.

   

  Step 2: Manually disable the Antivirus

  Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Step 3: Install Service Pack 2 (SP2)

  http://support.Microsoft.com/GP/xpsp2getinstall/ja

  http://support.Microsoft.com/kb/875364

   

  Steps to take before you install Windows XP Service Pack 3

  http://support.Microsoft.com/kb/950717

   

  Include to determine which SP1 is installed

  http://support.Microsoft.com/kb/310104
   
  Method 2: Follow the steps mentioned below and check if the problem persists.
   
  Step 1: Microsoft Windows Update Agent tool
  How to get the latest version of the Windows Update Agent?
  http://support.Microsoft.com/kb/949104
   
  Step 2: Try to install the updates and check if the problem persists.
   
  Method 3: Try to download and install the Windows XP SP2 and SP3 manually and check if the problem persists.
  For Windows XP SP2:
  Windows XP Service Pack 2 network installation Package for IT professionals and developers
  http://www.Microsoft.com/en-US/Download/details.aspx?displaylang=en&ID=28
  For Windows XP SP3:
  Windows XP Service Pack 3 network installation Package for IT professionals and developers
  http://www.Microsoft.com/en-US/Download/details.aspx?displaylang=en&ID=24
   
  Hope this information helps.

• When I was last updated and restarted, I can now have counterfeit Windows. How can I get rid of this?

  This ask software windows genuine emblem keeps coming back and he asks me evertime I connect to solve this problem. and it goes right through the movements of asking me for my product key. He entered a few times only to be told that it was not good. and to buy new windows software. I have other friends who have had this happen to do. And I was told it is a virus.

  Hi TRACIBARR,

  Windows Genuine Advantage Notifications for Windows XP notifies you if a copy of Windows XP is not genuine. The notification messages only appear on computers that do not have the WGA validation process and that are running a copy of Windows XP that is not genuine. If you are running a validated, genuine Windows XP copy, you won't receive notification messages.

  Refer to the Microsoft article below to download the Windows Genuine Advantage Notification update and check if it helps.

  Description of the Windows Genuine Advantage Notifications application

  http://support.Microsoft.com/kb/905474

• Cannot install Windows updates and updates Antivirus on Windows Vista

  Original title: laptop computer started to freeze on virus scan always on the same folder.carried on the full recovery of the system partition on laptop, then only left with factory shipped programs. Unable to download windows updates or antivirus updates.

  OS Vista Home premium version 6. No display service pack not installed? THAT IS TO SAY 7. After the system recovery, I had 2 anti-virus bootable and performed analytical full but neither anything picked up.

  Hello

  ·        What happens when you try to update windows? You get the error message?

  ·        What are the updates you are trying to install (KB number)?

  ·        What security software you use?

  I suggest to disable the security software and then try to install windows on the system updates and checks to see if you are able to install or not.

  Note: Activate security software once you've done the test.

  Check in the window update and we do know are the updates that you try to install on the system. See the article mentioned below.

  Updates: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/updates-frequently-asked-questions

  Step 1:

  It may be that some third party software is running in the background which is interrupted, I suggest you do a clean boot and check. To perform a clean boot follow the steps mentioned in the link given below.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: Once you have finished installing, follow step 7 to start the computer in normal startup.

  Step 2:

  Reset windows update components and check. Follow the steps mentioned in the article below.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058/en-us

  Step 3:

  I suggest you to run some Surinamese check check the article mentioned below.

  Description of the preparation tool system update for Windows Vista for Windows Server 2008, for Windows 7 and for Windows Server 2008 R2

  http://support.Microsoft.com/kb/947821/en-us

  Thanks and regards.

  Thahaseena M
  Microsoft Answers Support Engineer.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• BlackBerry Z10 Z10 "Please wait while your device is the software update and restart"

  Sorry if this question has been asked elsewhere but I searched and could not find an answer the applies to my particular situation.

  I have a Z10 on Bell who got an automatic update this morning (I have no note of my operating system version number or the version that I was updating to) and the phone is locked to the prompt "Please wait while your device is the software update and restart."  Update messages said it would take a lot of time and that I should connect my phone if it was less than 20% of battery.

  The Bell's Web site indicates that the version of the software is 10.3.2.2168 and the latest version of the OS is 10.3.2.2252.  I don't know how many times this site is updated, but I guess that's the version that I am trying to update?

  (http://support.bell.ca/Mobility/Smartphones_and_mobile_internet/Operating-Systems?alias=BlackBerry-Z...)

  The phone is not fixed... I can see messages turn on the lock screen and interact with the phone to get a glimpse of these messages, but if I try to unlock the phone, the message block appears above any function, I tried to launch (whether a text message, the camera, an email, etc) and I can't interact with the phone at that time otherwise than to lock again and open the lock screen up.

  At the time wherever I drag, the prompt.

  The prompt on the phone for about 6 hours now.  The battery was full this morning and had exhausted 70%, but I've since plugged.

  I have not tried a batt pull because I'm afraid of the consequences of this action after the launch of the update.

  Everyone knows this and had the phoen back? I know that 6 hours is well past any reasonable wait times in my books and was strongly tempted to restart the device... but is there here experts who recommended that I continue to wait?

  I forgot to mention that the power button was still working to give the ability to power off the unit.

  In the end, I couldn't wait any longer.  I put off the device "no risk" with the power button, rather than using the battery pull method.  I turned on the camera back later and the blackberry logo appeared.  The screen faded faded black and no lights appeared on the phone.

  I could hit to swipe down to get the blackberry logo to return to the screen, but no startup loading progress screen never wouldn't come.

  I could never get to the home screen, but the phone was actually 'ON' below.  I could call the phone and it should sound, but there is no visual indication that the phone was working and there was no way to respond.  Sliding down to unlock simply revealed the word "blackberry" in the middle of the screen.

  I did a Batt pull and this time, the logo appeared as before, but disappeared forever... and then the progress of boot screen appear.

  The words 'from 10 Blackberry OS' were visible on the bottom and rotate it beween this and "install updates".

  Start-up took a LOT of time (15-20 minutes?) but after that, everything was fine.

  Displayed software update version information and it is indeed updated to 10.3.2.2168.

• BlackBerry smartphones I bought the ECG app earlier today and checked the p...

  I bought the ECG app earlier today and checked the payment via paypal. The order number is XXXXXXXXXXXXX. The app is not then download. Is this normal? It was the first time I have baught something and don't know if it is wrong or not?

  (deleted order No.)

  Hi again,

  Maybe... but lets try other things first... Try these things...

  In some cases, it was discovered that updates/install (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key
  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  Also, please try a hard reset: turn on, remove the back cover and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you can try this sequence:

  (1) AppWorld remove your BB (Homescreen > Options > Advanced Options > Applications)-if she prays that you restart the BB to do.

  (2) a Batt Pull restart as described above.

  (3) get a new link and install a new copy of AppWorld

  • http://NA.BlackBerry.com/eng/services/appworld/download.jsp#tab_tab_download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  One of these will get I hope it will.

  See you soon!

• Software update download software blackBerry and computer store

  I update several (between 3 and 5) devices on an average day during their implementation. I was wondering if there was a method to download the update and store it on the computer so that I do not need to re - download hundreds of MB to several times each day.

  See if what follows is what you are looking for.

  http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

• BlackBerry Smartphones Blackberry ID App world update and battery life

  Hello

  Yesterday, I received a message saying I needed to update my blackberry app world to integrate a Blackberry ID in the new version.  After completing the update, my battery life has been significantly reduced.

  My normal operation autonomy is about 24 to 32 hours.  I got the phone on the charger overnight and after cutting the cord this morning, 4 hours later, I'm at 40% battery, where I should be 90-95%.

  I have not done other updates since the Blackberry ID push, and normally my data usage is low. (IE, less than 300 MB per month)

  You ask what are my options in this case.  I guess I'll have to work on the resettlement of the application through my Blackberry Desktop manager, but I was wondering if there is something I can do in the immediate future.  I've done several soft resets, and it did not help.  I'll do a hard reset (remove battery) and try that.

  Thank you.

  After a few system updates and deleting app world, my battery issues have been resolved.  marking this post completed.

• BlackBerry 10 last update and Facebook

  Hi, downloaded the latest update and it has changed the entire look of my phone. Not sure if I still love him. But it deleted Facebook in my HUB and I can not understand how to get it back. He is always in my accounts, but I'm no longer receive notifications from FB. Any ideas/suggestions?

  Gord

  Yes GordM.

• Failed to update for the blackBerry Smartphones BBM

  I upgraded my Torch 9800 BBM 6.2.0.44 and it does not run.  What is recommended to correct this?

  Hello Depster3rd,

  Welcome to the community

  Please click on blackberry app world on your devcie and check if an update available to the public or not, if the update is available and then perform it.

  Thank you.. !!