Update blackBerry device OS 6.0 Smartphones

Similar Questions

• Update blackBerry curve 5.0 Wireless Smartphones blackberry 8520

  Hi im on o2 with a bb 8520 curve and im trying to upgrade to os5 I don't have a data cable was looking to update with the updated wireless functionality.  I know it can be done I have read web pages and seen the vids but it does not work for me, he says no update available. I talked to the trash at 02 cs who told me it is not possible to update wireless your operating system on a bb curve 8520. y at - he says someone here who can help me with some info please.

  I ALWAYS suggest that do you so via a wired connection to your PC and the BlackBerry Desktop Software.

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry smartphones stuck in the Middle when I try to update my device

  Hello

  I have blackberry bold 9790 my software bundle 7.0 2254 I was trying to update 7.1.0.2039

  so when the unit start back up it stuck in the middle and now I can't use my blackberry or make calls

  Please advice what should I do?

  However, I tried to remove the battary and put it again but its also show that

  

  Hi abucci1990

  Do you have a previous backup of your device, because to recover your device from this current situation you lose data within your device, try the steps to recover your device from this current situation:

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• BlackBerry Smartphones A fatal error occurred while updating your device software. Please try again.

  When the installation process is complete... reboot comes nxt and my BB device works now, after a few minutes, it was that appear "a fatal error has occurred while updating your device software. Please try again" and I unplugged my camera... my question is... is this error affect the stability or my DEVICE work?

  I need your answer

  Hi pasakaw

  Have you intrepted the update process anyway... maybe something went wrong shot, while this software update. Currently, what is the status of your BlackBerry is working correctly?

  If you feel any problem, then you should try a refill of OS using desktop software that will fix it any software glitches.

• Update blackBerry Smartphones BlackBerry Device with Mac

  Hello

  I have three questions about my BlackBerry "BOLD":

  1.) as a Mac user I want to update my device software. However I don't find this function in the BB Desktop Manager for Mac. Any advice?

  2.) I need to add some languages like Chinese or Japanese to my BB "BOLD". How?

  3.) is is possible to download pictures on my BB? Ideally in a size reduced?

  Thanks for the help!

  .Exe files are for installation on a Windows OS. You will not be able to install using the latter on a Mac OS. The BlackBerry Desktop Manager for Mac uses WebSL which connects to a server to find the latest version of the software provided by your provider of wireless to your device.

  If you notice that the Chinese is not available, it is because your wireless provider did not in the package. You can contact them for more information.

• Updates to device applications blackBerry Smartphones stopping automatic

  I'm short of BlackBerry Desktop manager version 4.7 and when I sync I have an automated updates of device application check routine, which takes 10 seconds or more. Its irritating that it shows me the application device updates that I already have or don't want, and I have to go through the routine each time. Is it possible to stop it does this automatically and only check updates when I want? Thank you, Jon.

  • Go to the Control Panel and select Add/Remove Programs, then select BlackBerry Desktop Software 4.7and click the [Change/Remove] button.
    .
  • On the next screen, Modify should already be selected - select it if it is not, and click [next].
    .
  • In the next screen, click the down arrow to the right of the AutoUpdate BlackBerry and select this feature will not be available in the drop-down list.  A red X now appear to the left of the option. Click [next].
    .
  • The appropriate integration Option should already be selected. Depending on your choice, there may be one or two screens that follow. Just click [next] until you get to the window titled Install Options.
    .
  • Uncheck the box to the left of the check for software updates , and then click [install].

  This should stop Desktop Manager to connect to the Internet to get the latest Vendor.xml which also prevents you from being able to install OS another carrier on your device.

  A single note.  I haven't looked at it lately, but in the last tent to change a Desktop Manager installation may often fail.  This is because if you have installed by simply running the EXE file that you download from the BlackBerry site, it actually originates in your Temp directory and moved from there.  The MSI file to allow changes in the installation is supposed to be copied to another location-usually in a directory under Windows or Program Files, but older versions do not, so when you went to make a change in the installation, if the file has been removed from your Temp directory, it would stop and ask the MSI file and not be able to move forward until you point to it.

  However, the EXE you download is really just a self extracting Zip file and can be easily extracted with WinZip or any other utility typical non-archivage.  Whenever I installed Desktop Manager, I have first to extract the EXE file to its final location and then run BlackBerrySetup.exe.  This means that the MSI will always be available when I need to modify the installation (which I am surprisingly often since I am also favourable blackberries to work).  In general this is not a problem with regular users, which is no doubt why the problem was never solved (at least as late as version 4.5 anyway).

• BlackBerry Smartphones has tried to update the device software, now unable to connect to the device via USB

  I tried to update my 8100 to the 4.5 software.  I first updated the desktop to 4.7 software, then tried to update the device, but the process has failed.

  Now, when I open the Desktop Manager it shows not connected to the device.  I can go to the properties of the device mamager and select the balckberry, but when I return to the destop eat it says no device.

  It seems that whatever I do, it does not recognize the usb device.

  The display on the 8100 is company information only text, no graphics or by phone, and it is virtually unusable.

  There are options on the screen for some applications, but if I choose them, it says app not found.

  Is there a way to force an update to it?  Or I poohed this phone?

  Thanks in advance

  Edit:

  I pulled the battery on the device it reboot and tried to return to a former Office Manager Update

  1. unplug BB from USB and PC. Restart the PC turned off completely.

  2. for BB, you'll charge back to the theme that was used on the device when you upgraded, which will normally give you a black and white screen. You must follow the instructions below.

  You will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

  If JL_Cmder does not work, follow this instruction:
  http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Frozen to the software update blackBerry smartphones

  I have a Blackberry Curve 9360 and it is frozen all by doing an update of the software (progress overall backup 13%).  It has been like that for the last two hours.  I tried to take out the battery, but it just goes back to the same screen when it restarts.

  Can anyone help please?

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry Smartphones update Blackberry Bold 9780 without USB cable

  Hi guys I had a bold 9780 I want to update the most recent operating system, but my USB port is not working can I update by another route.

  Hi Nivesh3838

  If you want, then you can consult:

  KB15644 : how to request an update to BlackBerry Device Software wirelessly on the BlackBerry smartphone

  But please note, never carry out this OTA update without a backup of the appropriate device.

  Good luck.

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Update blackBerry Curve 9360 OS 7.1 smartphone problems

  Could not find discussions with this problem, so here goes...

  I'm moving my T - Mobile Curve 9360 to OS 7.1, so I try updates, either the wireless or connected to the desktop computer by using the site Web of BB and Desktop v7 software.  Each time, he tells me that my phone is up-to-date, even if I'm running OS 7.0.0.319.  The only other version indicated available is only one I have already.

  You can provide any help would be greatly appreciated!

  Hello!

  Please see the download portal official to know what OS packages each carrier has released and therefore supports:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  In addition, at the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. You can use as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Update blackBerry Smartphones the my OS

  This morning I tried to update blackberry OS settings. I went into settings > device > software updates and choose the option to update the latest OS OS for my BB Curve 9360. However, it is now stuck on 11% BACKING UP a said was like this throughout the morning from 08:00. and the notice said that the fone will be inactive for only 2 hours. someone please help urgently as I am waiting for urgent appeals that I can't afford to Miss

  Hi Lemii_Loco

  Welcome to the BlackBerry Support Community Forums

  Personally, NEVER above the Air software update .the are a few suggestions for restore you your device from this situation:

  Credit JSanders

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Update blackBerry to 4.5 8820 t - mobile Smartphones

  I completed the steps to prepare for an upgrade to 4.5.

  • Upgrade to the version of desktop manager 4.7
  • Full backup of the device
  • Delete the vendor.xml file
  • Downloaded the file 8820 of Rogers. 8820M_PBr4 filename [1].5.0_rel108_PL2.7.0.78_A4.5.0.81_Rogers.exe
  • East went to the site update 4.5 blackberry and typed my PIN code.  He said - your carrier does not support 4.5 (t-mobile)
  • Went to t - mobile.com / bbupgrade no luck there, only 4.2.2 is supported.

  So, that's the next step?  Double click simply on the 80 MB. EXE file that I downloaded? If t-mobile does not support 4.5 so it's a useless exercise?  What about all these cool new features of mail electronics html?  I would like to hear if anyone has done this on t-mobile specifically.

  Thank you

  John

  The version of Desktop Manager shouldn't matter. I always use 4.2. Here are the steps:

  Download the OS 4.5 from: https://www.blackberry.com/Downloads/entry.do?code=72DA7FD6D1302C0A159F6436D01E9EB0

  Run the Setup for the software Assistant, and then delete the vendor file in c:/program files/common files/research in motion/apploader.

  1. Open BlackBerry Desktop Manager.
  2. Connect the BlackBerry smartphone to the computer.
  3. If you are prompted, type your BlackBerry smartphone password and then click OK.
  4. Do one of the following steps:
     • If the Application updates available window click on update now. The Application Loader Wizard appears.
     • If the Application updates available window does not appear, double-click The Application Loader icon. The Application Loader Wizard appears.
  5. Click Next.
  6. If you are prompted, type your BlackBerry smartphone password and click Next.

     Note: when the Application Loader Wizard has completed the review of the configuration on the BlackBerry smartphone, the device application selection screen appears listing the applications available for installation. The selected check boxes show the applications already installed on the BlackBerry smartphone.

  7. Select the check box for the BlackBerry Device Software.
  8. Click Next.
  9. If the screen on the device backup appears, choose to automatically back up the BlackBerry smart phone, and then click Next.
  10. Click Finish to start loading the software to the BlackBerry device.
  11. Click close when the software is finished loading.