Update blackBerry Smartphones 4.5 - DM against Loader.exe

Similar Questions

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Frozen to the software update blackBerry smartphones

  I have a Blackberry Curve 9360 and it is frozen all by doing an update of the software (progress overall backup 13%).  It has been like that for the last two hours.  I tried to take out the battery, but it just goes back to the same screen when it restarts.

  Can anyone help please?

  Two options to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones the my OS

  This morning I tried to update blackberry OS settings. I went into settings > device > software updates and choose the option to update the latest OS OS for my BB Curve 9360. However, it is now stuck on 11% BACKING UP a said was like this throughout the morning from 08:00. and the notice said that the fone will be inactive for only 2 hours. someone please help urgently as I am waiting for urgent appeals that I can't afford to Miss

  Hi Lemii_Loco

  Welcome to the BlackBerry Support Community Forums

  Personally, NEVER above the Air software update .the are a few suggestions for restore you your device from this situation:

  Credit JSanders

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  Prince

  ____________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• UPDATE blackBerry smartphones

  Hello

  I have 1 notification update of my black berry 9790 so I confirm to update and when the update starts my stop from phone to 18% for a long time, then listening off and it starts the installation now, he was arrested at 11% and I am not able to do anything with my phone. Can you please help to solve this issue.

  Can't wait to hear from you soon

  Thank you and best regards

  ELIJAH

  Hi eliet

  Welcome to the Forums of the BlackBerry Support

  There are two methods for recovering for you to try:

  (Credit JSanders)

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Update blackBerry Smartphones/application through desktop bb software software

  is it ok to update software of bb? How long does take to update the applications or the software?

  Yes, about an hour.

  Use the BlackBerry Desktop Software on your computer, make a backup of your BlackBerry smartphone, first.

• Updated blackBerry Smartphones more recent BBM surveys

  I received a notification of the world BB app there is a BBM updated and installed the latest version. But I was not able to install the last world of BB. Now, I'm not able to use BBM as he continues to ask me to key in my BB pin and when I do, the message is "the server is not available. Don't know how to solve this problem and cannot use BBM now. It is very annoying. Help, please!

  Hi MaeKan

  On BlackBerry 7 devices, BlackBerry ID is deeply integrated into our device, this is the main key for many applications on your devices. On your device Homescreen go to Options > device > BlackBerry ID > press the Menu key > click on Check for Updates if updates are available, if it will download on your device.

  • KB23716 : What is a BlackBerry ID

  Like you have several problem with your device, please try these steps in a sequence:

  1 - Save your pocket computer.

  • KB00510 : How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 : Remove the maintenance book for the e-mail account to BlackBerry Internet Service from the BlackBerry smartphone
  • KB02830 : Send service for the BlackBerry Internet Service directories
  • (Wait an Enrollment Message arrives in your Inbox for each email that you have configured on your device)

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Once you did try BBM to see if it allows access. Or perhaps reinstall the BlackBerry Messenger application using the same method as mention earlier.

• Update blackBerry Smartphones Blackberry 8520?

  Hello world

  I need assistance with my BB 8520.

  Right now I have v4.6.1.314 and when I try to Update v5 he says there is no update available?

  My mobile operator is "Proximus".

  I hope someone can help me to update my BB.

  Looking forward to your answers.

  Anthony

  5.0.0.1036 is the last officially published the operating system for the 8520.

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below for download and simple installation instructions.

  https://www.BlackBerry.com/downloads/entry.do?code=D840CC5D906C3E9C84374C8919D2074E

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Update blackBerry Smartphones / Device Manager issue

  Hey guys, I have a problem.

  I recently acquired a Blackberry 8330 and let me start by saying this: it's one of the best machines I've ever held. It is simply amazing.

  I installed the Device Manager and have been using it without any problem. Then, I went and did an update wireless with my phone, the upgrade of the OS. Since I did this, however, the Manager has recently stopped recognizing my device - my computer recognizes him again, as he charges when it is plugged in and I can always access to the hard drive, but for some reason, I cannot use the Device Manager to do anything - down, States in the Device Manager there is no trendy Black Berry as shown by the 'None' exposed next to the Pin number.

  What can I do? I really need to access blackberry via the Device Manager. Someone, please help > _

  Things I've tried:

  -Restart the Blackberry (both by pressing the red button and pull the battery and re insert)

  -Update the device to the more recent version Manager

  -The latest version is uninstalled, then download and install the version provided with the blackberry (4.2)

  I noticed that the CD that came with the device itself does not contain the most recent edition of the Device Manager, if that means anything. It's just weird that the Device Manager has stopped working after I upgraded. Currently, my OS is V4.5.0.175. I've recently updated both my 8310 Black Berry - same question parents. Before, I could access it via Device Manager. Now, I can't. Please help me!

  -Santos

  Ahhhh Yes... interesting... try these:

  Here is the list of troubleshooting atricles... I hope that something will be useful:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  KB02640 Troubleshooting USB connections
  KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  KB01451 How to enable Sync advanced logging if a wired synchronization fails

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these.

  I hope that something it is useful!

  See you soon!

• Data not updated blackBerry Smartphones when inactive phone

  Hi all

  Recently, I removed my main of my device e-mail address while he is on vacation.

  I just put back it, but now I find that data (emails and BBM) are not updated when the phone was in bag for awhile.

  If I put myself in response to or sending emails or BBM of unit all starts update again and all emails in circulation and BMMs come out at the same time.

  Everything working the normal flow is restored, but after being in the Pocket for awhile everything stops again.

  Any ideas?

  I noticed the problem when I started getting these archaic messages called SMS asking me why I do not answer to my BBM... naturally the idea of not receiving them is scaring me senseless!

  Kind regards

  Erik

  Hi and welcome to the forums!

  We need to know what version of the software on your device.

  Check the version of operating system of the device, and then use the correct steps to register your device. Basically, you refresh your network connection and the software to control the connection on your device.

  Thank you

  Bifocals

  KB23393 How to check the version of the BlackBerry Device Software installed on the BlackBerry smartphone

  KB00510 How to register a BlackBerry smartphone with wireless network

  KB02141 How to reset a BlackBerry smartphone

• Update blackBerry Smartphones do not offer 4.6.1.314 for os 5 os

  I ve tried to update my os version 4.6.1.314 for os 5 via the Desktop Manager, and I get a message saying that there is no update available. Any suggestions?

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below for download and simple installation instructions.
  https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Update blackBerry Smartphones BB SW BRICKED my daughter is curved!

  Hello

  I'm new to these forums and the BlackBerry, having had my 8310 for a few months only (by my company). However, my daughter had her Curve 8310 since last March, and she has had intermittent problems with it. It was replaced under warranty by AT & T twice.

  This last time, she discovered that the sounds had ceased - his alarm did nothing when it exploded. The sounds later mysteriously returned, but she decided that it was the last straw. She wanted to bring her back to the AT & T warranty Center to replace again, but I suggested that she first attempts to put his system. My theory was, since the new software has been released, it would be wise to upgrade. My phone company has been upgraded (OTA) without any problem, so I thought (silly me) it would be just as easy to make the curve of my daughter.

  The first thing I did was to go to his screen Options Options / Advanced to make a wireless upgrade. However, this option was not available on this screen. Weird, I thought - his phone and mine are the same, and mine had the option of upgrade wireless. So I'm on these forums and sought assistance and find the sticky at the top of the forum on the upgrade of the 4.5 software. I followed the link to the BlackBerry page which contained the AT & T software download (ensuring that I chose the multilingual version of AT & T in 4.5.0.182). I downloaded this version, but before he wanted to use BlackBerry Desktop Manager instead. It has dutifully reported that his curve needed a software upgrade to 4.5.0.182, so I decided to try the upgrade via the USB connection. When he got to the point where he had saved his phone and was willing to make the backup of the system before wiping, the connection broke. Don't know why - I used the USB cable provided by BB. Thus, the upgrade didn't happen like that.

  The next thing I did was to launch the download of AT & T that I had recovered from the BB link. He dutifully installed the last BB Desktop Manager (5.0.1, I think), then when I hung his curve up to the computer it once more pointed out that she needed a software upgrade. I chose to do the upgrade, and it went through the process again, save the curve on my computer and is about to wipe. This time, he was once again broken the connection, but when I selected 'Retry' he seemed to proceed as usual, erasing the device to upgrade.

  The fun starts now. When the real upgrade began, that the unit broke out to establish the connection. Again, I got the dialog with the boxes 'Retry' and 'Cancel' box and click 'Retry '. But when I did the screen on the curve went blank and revealed an icon that I can only assume means, "No operating system only," as well as the small number of '507' below. The BB Desktop Manager seemed to be to attempt to upgrade the software, but after leaving it setting like that all night there is no change in the status. So it's well and truly bricked.

  Now, my question is, what is my recourse? Is there a possible way to recover this device (because the computer does not recognize it via USB connection)? Should I just take it back to AT & T and have them replaced (again)? And the backup I did last night will be restorable at the new BB (assuming they give her another curve)?

  I hope to have answers quickly enough, because I'll be able to hear the rash of here when she discovers that his curve is a paperweight. Thanks in advance for your help and your availability for BlackBerry users.

  Don't worry, it's not a paperweight. MOST likely, the previous upgrade process constituted a return of the device before the upgrade failed. It's probably, there are some third party faulty or theme application that "perhaps" do the upgrade fails.

  Well, error 507 means simply that no operating system is found.

  First of all, you have the full OS file downloaded on your PC?

  Do that first.

  Second, make sure that your USB cable is connected to the main REAR usb port. No USB hub port or before.

  At the present time, unplug the USB from the BlackBerry, power down to turn off and restart your PC.

  Meanwhile, do a reset on the BlackBerry > with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once the two are back running, confirm that Desktop Manager is NOT loaded or running on your PC.

  Follow these instructions below:

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  IF you succeed step by step: you will not need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

• Update blackBerry Smartphones since OS 4.6 to 5

  9000 "BOLD"

  OS 4.6.0.304 (Platform 4.0.0.247)

  I'm trying to improve my BB os, but does not have a data plan. So I took a sugesstion to this forum and downloaded the software of the device's operating system. Installed and removed the "vendor.xml" file. Off my internet cunnection, ran the "loader.exe". In this wizard, it displays only the apps that I have installed in my phone. There is no sign on any os in this wizard. Could a sugesst what I have to do.

  Kind regards

  Imran

  Search your entire PC for «seller...» XML"and delete all instances of it.

  Empty your recycling bin, and then try again.

• Update blackBerry Smartphones Blackberry 9900 Blackberry World does not

  Hi I just bought a 9900 store. most likely, the phone is just modernized and no news. How ever, it is difficult to find a 9900 not more on the strong quiet. How ever, I already had a passport, but after 2 days, I bought the Passport I am a new job with a company offer. This company has Enterprise 7. So I need a phone with BB OS 7. so I bought the 9900. I use the same BB ID, but that must not have an invluence. I open the Blackberry world (on my 9900). It says I have to update the program. I can select put or close to level. So I use the upgrade. After that the program then change the web browser. After a ttime shor, a BB site is loaded and it says not found software. You have attempted to access a software downlad page that does not exist. Please check the URL and try again. Can someone help me on this? Thanks Chris

  I can confirm that we did encounter a problem which was solved you can download\install BlackBerry World again on your device. Thanks again to everyone for your patience while we studied and solved this problem.

• Update blackBerry Smartphones Cant install

  Hello

  Im trying to install a soft update on my BB 9360 apollo 7.0 Bundle 1680 (v7.0.0.353) for T-mobile, OS 7.1.0.861

  I removed the vendor file and I do all the steps in the doghouse but it does not even 1 second to install then it shows this

  

  And then nothing happens.

  Any idea?

  OK... so try this please...

  (1) uninstall, since your PC, any software of BB (BB OS packages, desktop software, etc.)

  (2) download and install a new copy of the BB Desktop software on your PC,

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, a new copy of the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • I don't know the source you got this file since... so I have no way of knowing if it's OK or not... so I recommend you find a new through this official download portal

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should immediately offer you the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  • If the immediate bid is not the case, the operating system package you have downloaded and installed on your PC has been ignored... usually to one of these 4 reasons mentioned above. You shouldn't have to do anything other than launch Desktop software and connect your BB... he should go there and make the offer.

  Jc18able wrote:

  3 - I just did a search with the word 'Seller' and nothing came out

  Never count on that... these files are not in normal, and good user areas often, Windows searches reveal their. But, what you mentioned earlier, you probably them, so the problem is probably something else.

  Jc18able wrote:

  4 - This is the first time, I download and try to install a sweet BB OS.

  However... Please do the above (remove everything and start again)... something is not correctly recognized between your PC and BB OS package. It is perhaps this specific package is not good... Hence the reason why I have given you official to use download portal.

  Good luck!