Update blackBerry Z10 Z10 software. Phone does not.

Does anyone else have this problem? I have a z10, overnight, I took an update (Fido), is the same night that Z10 my son is dead (Koodo).  It does not load and stops just after the BB screen. My son's phone is around the age of 12 months.  It seems that these phones are now available, I'm worried because mine is coming to the 12-month anniversary.

A feedback? Thanks in advance.

@DENNY19700 , since you have a backup, use this process indicated in my link to reload the OS.

You will need to know your model Z10 number, found on the white stick on slot the battery, for example STL100-x

Updated peripheral OS10 using the ADF

Tags: BlackBerry Smartphones

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    does not

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