Upgrade to Windows 8 and now cannot access my external hard drive

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• Two XP computers cannot access shared external hard drive connected to win 7 computer

  I have a Lacie 1 t hard shore connected via USB for win 7 computer. It is shared to "everyone" correctly on the network... with the same settings/properties as internal drives. the other 2 computers XP can see the drive letter and the name of the external hard drive, but cannot access the drive. When I try to save the files on this disc of compuers XP, I get an access denied message. I have caontacted LaCie and they say it is a matter of win 7.

  Hi Faye,

  Thanks for posting in Microsoft Community!

  It seems that you have a problem with access to a shared external drive of Windows XP computers and "Access denied" error message.

  I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

  Method 1:
  I suggest you to make sure whether or not the disk is shared properties.

  (a) right click on the drive that you want to access.

  (b) click on the sharing tab.

  (c) click on share tab.

  (d) select user name or residential group you want to share with and click on the Add button.

  e level) right click on the user name or the Group residential and fixed the permissions you want.

  Method 2:
  If the problem persists I suggest you apply the full control permission on the disk that you want to share and check if it helps.

  What to know before applying permissions to a file or folder

  http://Windows.Microsoft.com/en-us/Windows7/what-to-know-before-applying-permissions-to-a-file-or-folder

  For more information, please see the link.

  http://Windows.Microsoft.com/en-us/Windows7/share-files-with-someone

  Get back to us and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

• Cannot access an external hard drive lost, encrypted BitLocker recovery key and do not know where to enter the password to unlock it.

  I recently installed Windows 7 Ultimate, 64-Bit on a Sony Vaio. Worked great, seems awsome and rolls GOOS GOOS, for a new operating system. I decided to use the BitLocker feature that I wanted to use from Vista Ultimate, which was incredibly dificult unlike BitLocker in Windows 7, which is extremely simple to use. So simple in fact, I encrypted my external hard drive Verbatim 160 Gig where the original BACKUP files are with ALL my original documents, settings and files of the company are located. I haven't used a USB key, or don't have I recorded the RecoveryKey, I printed and completely loses it, I remember perfectly well the password I used. Problem is I have NOW, I can't ACCESS MY HARD DRIVE! When I try to access the hard drive it asked me not the password recovery key. Please help me, im in deep poopie. I wish I could change the world, if only I could find a diapper big enough to hold so many things...

  Hey thanks for the reply Kev, but I must say that I did and didn't. The new Windows 7 operating system has this feature built-in and it is much easier to use. So yes I did it, but I made using windows 7 have where, instead of download all the files, I just insert the original DVD of WIndows 7, I restart my PC and follow the instructions of recovery of BitLocker recovery key, and voila. The problem is that I've NEVER stored on this particular external hard drive recovery key. BTW: I tried to follow the steps mentioned by Mr. Vijay but inconsistent tool with my operating system (Windows 7 64-Bit) it only works with Vista (not 150 percent certain but close). Please correct me if Im wrong. I wish I could change the world, if only I could find a diapper big enough to hold so many things...

• Installed Win 7, cannot access encrypted external hard drive?

  Well, here's my sad story of misfortune: I copied all my files (encrypted with EFS, I think) on a hard disk, and then reformatted and installed Windows 7 Professional; not surprisingly, I can't access anything on the disk, because it is linked to my old XP account, now recognized as a unknown user by 7.
  After reading here, I think that I will well and truly up the Creek unless I want to pay hundreds to a data recovery company. Is there anything to do? Thanks in advance.

  I think that I will well and truly up the Creek unless I want to pay hundreds to a data recovery company. Is there anything to do? Thanks in advance.

  You would be wasting your money. EFS is as good as you thought it was when you your files encrypted. Really it protects them from prying eyes.

• Cannot access my external hard drives

  I already ran the male-ware software and have now no problem, except that my external references are there but not here!

  does that mean that there is no end point for most in the endpoint mapper. and why my external references show its use but yer when it it says empty folder?

  Hello

  1 - is the complete error message about endpoints?

  2. When do exactly , you get the message?

  3 did you check free disk space in disk management?

  To check:

  a. Click Start, type diskmgmt.msc and press enter

  b. now check free space

  Method 1:

  See the site:

  My drive does not appear in Windows Explorer

  http://support.Microsoft.com/kb/330140

  Warning: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

  Method 2: Safe Mode

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

   

• Want a Smart Touch 23-065: I've upgraded to Windows 10 and now my bluetooth devices do not work

  I have a Smart Touch 23-065 envy that I have upgraded to Windows 10 and now my bluetooth devices do not work. They are detected, but not pair

  OK, line background peripheral bluetooth is not supported until the vendor provides a Windows 10 driver which is not yet and my never be available. Suppose if I want to use bluetooth, I'll have to get a usb adapter

• Windows 8 and now cannot get my printer to print. Tried to print a test page, message says "sent to the printer test page", but it does not print.

  I recently downloaded Windows 8 and now cannot get my printer to print.  Tried to print a test page, message says "sent to the printer test page", but it does not print.  Can you help me?

  You have installed the drivers and software for your printer?  Did you go to the printer manufacturer's website to see if they still have 8 available Windows compatible drivers?  If the answer is no, then you must do this before all first I try to print.

• Windows 7 can't copy files on external hard drive and keep showing "cannot read the source file or disk.

  Windows 7 can't copy files on external hard drive and keep showing "cannot read the source file or disk" HELP me PLS
  I'm going crazy because of this

  Hello

  1. What is the format of the file system on the external hard drive?

  2. are you able to copy or move files into the computer?

  You can follow the suggestions mentioned below and check with the question.

   
   
  Method 1:Delete CCG, prefetch files.
   
  Step 1: Delete Temp files

  (1) open the window run (Windows key + R)

  (2) type %temp%, and then press ENTER

  (3) delete all Temp files in the Temp folder
   
  Step 2: Delete Prefetch files

  (1) open the window run (Windows key + R)

  (2) type %temp%, and then press ENTER

  (3) delete all files in the Prefetch folder.

  Method 2: Run the tool (SFC.exe) System File Checker, try to copy the files and check.
   
  Follow the form of measures the following link: http://support.microsoft.com/kb/929833
  Method 3: Run the check disk then try to copy the files and check.
  
  Check a drive for errors
  http://Windows.Microsoft.com/en-us/Windows7/check-a-drive-for-errors
  Note: If bad sectors are found in the hard drive then it could try to fix this particular sector. If you have any data on that, it can get lost.
   
  See also: http://support.microsoft.com/kb/976972
   
  I hope this helps!

• After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer

  After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer. Also I can't 'manage' my computer because I do not have "permissions". I tried a fix he 45071 and it did nothing.

  Applications, (Norton and McAfee) (including free evaluation versions are notorious for not not upgrade (or uninstalling) itself.) If NIS has been installed for 3 years, you have NIS update at least once and maybe twice (e.g., NIS 2009 > NIS 2010 > NIS 2011).

  [You may want to print these instructions for reference offline. If a step said to reboot, reboot.]

  1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) viaControl Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

  4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

  NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

  5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

  6. do a clean install of NIS 2011 (using your product ID, if need be) & reboot. CF. http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

  NOTE: Do NOT activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

  7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".

  8. open Internet Explorer (only) to http://support.microsoft.com/kb/923737 & run the difficulty.

  9. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run that set it by DEFAULT and modes and AGGRESSIVE. [1]

  10. restart once again & test.

  NB: Installation KB971029 disables AutoRun/autoplay on USB connected but not 'brilliant media' external drives (i.e., CDs & DVDs). See http://blogs.technet.com/b/msrc/archive/2011/02/08/deeper-insight-into-the-security-advisory-967940-update.aspx

  ~~~~~~~~~~~~~~~~~~~~~~~~
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or installed updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Cannot reconnect the external hard drive

  Cannot reconnect the external hard drive after moving the computer. I have a WD external hard drive and after moving computer cant use. It is used to mount drive f and now in the g drive. He keeps asking me to format the disk before it can be used, but cannot do so. I am desperate to back up my files but can; "t.Any help would be much appreciated

  Hello meatindustries,

  What operating system do we use?

  The answer to this question, we can pursue various troubleshooting methods.

  There are many third-party data recovery utilities available for free online.  You can search for these using your favorite search engine to find one that you like.

  Let us know the operating system you are using and we can go forward from there.

  Best regards

  Matthew_Ha

• I am able to access my desktop to my laptop as part of a homegroup, but can not access the external hard drive that is attached to my office.

  share external hard drive

  I am able to access my desktop to my laptop as part of a homegroup, but can not access the external hard drive that is attached to my office. I want to be able to back up my laptop hard disk external.  Advice please.

  geraintjo

  I do not use homegroups, but 'true' to share, so I don't know how this is supposed to work with homegroups. But usually he should share a drive or folder, first before you can access it from another machine. (for example, click on the drive/folder properties and go to the sharing tab)

• Return additional ups cannot find my external hard drive.

  Windows back Ups to run without problem. I put them to run every week and save them to an external hard drive. In recent times the first (full) backup works but additional back weekly, ups can't find my external hard drive even if the settings have not been changed and the first aid found without problem. I use Vista Home Premium.

  Any ideas?

  Thanks John

  I suggest avoid you the Windows backup program and you get a good commercial backup program. This forum meets for a windows problem reports. I know that I was very impressed when I tried it. Two, I'm familiar with and like Norton Ghost (which I use for 7 years without the 1st problem), and Memeo, which has a 30 day free trial and you can buy it for $29.99 - you can download it from

  http://memeo.com . You can get Ghost for almost nothing (like me), if you look at the sales.

  CNET has a lot of reviews of backup program to

  http://download.cnet.com/windows/backup-software/?tag=contentBody;sideBar .

  Some of them are free (the last time I checked there over 300), some have free trials (more), and some are buying only (more than 200).

  Good luck

• How can I make a mirror image of my desktop hard drive and copy it to an external hard drive?

  * Original title: Mirror image

  How can I make a mirror image of my desktop hard drive and copy it to an external hard drive? I use Windows 7 Home Premium. Thanks in advance for your help.

  Blessings,

  Thomas

  The "how to Geek" has an excellent guide on how to do it. Check here: http://www.howtogeek.com/howto/4241/how-to-create-a-system-image-in-windows-7/

• Cannot open my external hard drive

  Hello

  Reinstall everything my laptop with Windows 7. Bought a new Toshiba external hard drive and I connected it. The laptop was able to detect the device, but I can not open the device. What should I do?
  Thanks for your help!

  It has no letter... managed to get help and apparently I needed to go to the control panel and assign the letter.

  Thank you for your answer! :)

• Hi all. How can I manage the preferences that LR do not take up space on my MAC hard drive and works only on the external hard drive?

  Hi all. I am new and on a free trial right now.

  How can I manage the preferences that LR do not take up space on my MAC hard drive and works only on the external hard drive?

  Monthly payment included cloud storage?

  Peut I manage backups? And how?

  
  

  -Amir
  

  Hi amireos,

  Yes, you can create your workflow where you can keep all your images on the external hard drive and the Lightroom catalog file as well.

  If you start with Lightroom and then use the Destination location as external hard drive when you import your image of the external source such as a camera or SD.

  If you already have your Images on the Mac HD drive, then play all your Image on the external hard drive first and then import images directly from there.

  Finally, you can change the location of the Lightroom Catalog as well.

  Default location: folder on the Mac Drive HD, there is folder called Lightroom that you can move on the external drive too (however catalog Lightroom can't memory space as its only import previews of the images is not the real image and full)

  Once you move the file catalog Lightroom external hard disk, then you need to browse the catalog file when you launch Lightroom only once.

  See thread: LR catalog moving on external hard drive

  Let us know if it helps.

  Kind regards

  ~ Mohit