Cannot open my external hard drive

Similar Questions

• After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer

  After Vista update cannot find the external hard drive, AutoPlay does not work, and new unusable disk appears under my computer. Also I can't 'manage' my computer because I do not have "permissions". I tried a fix he 45071 and it did nothing.

  Applications, (Norton and McAfee) (including free evaluation versions are notorious for not not upgrade (or uninstalling) itself.) If NIS has been installed for 3 years, you have NIS update at least once and maybe twice (e.g., NIS 2009 > NIS 2010 > NIS 2011).

  [You may want to print these instructions for reference offline. If a step said to reboot, reboot.]

  1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. After completing some you have a copy of your handy product key, uninstall all Norton software (including LiveUpdate and everything Norton Add ons) viaControl Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view).

  4 IMPORTANT! -Online activate Windows Firewall immediately after the restart.

  NB: Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed step #7 below!

  5. right click on the file that you saved in step #1 above, and then select run as administrator.  DO TAP not your keyboard until the race ends, then restart.

  6. do a clean install of NIS 2011 (using your product ID, if need be) & reboot. CF. http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN

  NOTE: Do NOT activate or install additional modules of Norton (for example, Norton Anti-Phishing) immediately.

  7. manually and repeatedly run LiveUpdate (Norton) until you get a prompt "no update more".

  8. open Internet Explorer (only) to http://support.microsoft.com/kb/923737 & run the difficulty.

  9. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run that set it by DEFAULT and modes and AGGRESSIVE. [1]

  10. restart once again & test.

  NB: Installation KB971029 disables AutoRun/autoplay on USB connected but not 'brilliant media' external drives (i.e., CDs & DVDs). See http://blogs.technet.com/b/msrc/archive/2011/02/08/deeper-insight-into-the-security-advisory-967940-update.aspx

  ~~~~~~~~~~~~~~~~~~~~~~~~
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or installed updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Cannot reconnect the external hard drive

  Cannot reconnect the external hard drive after moving the computer. I have a WD external hard drive and after moving computer cant use. It is used to mount drive f and now in the g drive. He keeps asking me to format the disk before it can be used, but cannot do so. I am desperate to back up my files but can; "t.Any help would be much appreciated

  Hello meatindustries,

  What operating system do we use?

  The answer to this question, we can pursue various troubleshooting methods.

  There are many third-party data recovery utilities available for free online.  You can search for these using your favorite search engine to find one that you like.

  Let us know the operating system you are using and we can go forward from there.

  Best regards

  Matthew_Ha

• When I open my external hard drive via laptop, windows Explorer restarts automatically.

  When I open my external hard drive via my laptop, windows Explorer restarts automatically. Why is it so? It opens perfectly well in other major tours. I use windows vista.

  Hello

  ·         You receive an error message when you restart the Explorer?

  Method 1:

  You can run a scan on the hard drive to check for errors and repair if there is no performance problem.

  Reference:

  Check a drive for errors

  Method 2:

  Attempts to start in the State of clean boot and check if the problem persists.

  Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note:

  After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  Method 3:

  You can also perform a check and scan SFC if it helps resolve the issue.

  Refer

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

   

• Explorer Windows had stopped working every time when I open my external hard drive

  OT: Hi, please, heeeeeelp!   Every time when I open my external hard drive, windows Explorer had stopped work shows up!
  My os is Win7 64 bit

  You can open the Action Center under the taskbar > maintenance > view reliability history > view all reported issues

  You can right click on some of the mistakes "Stopped working" "Windows Explorer" > view technical details

  What are the details of the errors?

• Cannot detect the external hard drive.

  Original title: USB to ATA/ATAPI bridge, cannot access hard drive

  I have a lenovo g570, its brand new, I have because I broke my old laptop but managed to recover my hard drive from my old laptop.

  I bought all the necessary equiptment to open it, I have different devices to connect my hard drive to that allows me to connect to any laptop.
  However everytime that I plug in my new laptop I get the USB to the ata /atapi view of bridge and can't access my hard drive. its really annoying me now. Ive tried all the links and updates that have been previously mentioned on many forums and still nothing works. Ive did go into the Device Manager... still no luck. It indicates that the device is functioning properly. I don't know what to do. some help would be great.

  Hello

  1. What is the brand and model of the external hard drive?

  2. what exactly happens when you access the hard drive?

  3. you receive an error message?

  I suggest you try the steps mentioned below and check if it helps.

  Method 1: Try to connect the hard drive to a different USB port or try to connect the hard drive in another computer and check that the problem persists

  Method 2: Try to download and run the Fixit tool from the link below.

  Hardware devices do not work or are not detected in Windows:
  http://support.Microsoft.com/GP/hardware_device_problems

  Method 3: Also check if it is detected in disk management.

  a. click Start.
  b. Type diskmgmt.msc in the search box of start and press to enter.

  c. check if the external drive is detected.

  Hope this information is useful.

• Cannot open my virtual hard drive

  I tried to create a virtual hard drive, so that I can view and edit files from my backup of Windows from my hard drive.  I have a 'new virtual machine' installed, but when I opened this program, I get this message.  "No startup disk is specified. Although you can still boot from a floppy disk, it is recommended that you specify a startup disk. "I guess my question is" what? "No, seriously, how can I specify a startup disk?  And what start up disc can I specify?  And why is it so freaking hard?

  HAL,

  Thanks for the reply.  Now have the OS installed and working, just like having another computer.  But... I can't find a way to access my external hard drive with the Virtual Machine.  My external drive appears in Windows Explorer on the virtual computer.  Cannot get to recognize the external hard drive.  Any suggestions?

  Thank you

  Dennis

• external have a shortened thing and I can not open my external hard drive.

  my external hard drive works perfectly until yesterday when I plugged... This is normal with the sound branch. When you look at the memory it's 300 GB free of 900 + gb. but then when I opened it... my files do not exist in. Just replace it with a shortcut named llike the name of my external hard drive. and when I try to open it, it returns an error message. Here is a screenshot... I tried the checkdisk on cmd. the error checking. Kaspersky scan. not it worked. my laptop is lenovo with intel core i3 win7 pc... and my external hard drive is agent free goflex external hard drive, this is not a year old and I can lose all the data inside. When I tried the checkdisk but it finished normally but nothing happen. the error checking, said it fixed a few errors of system file and ready to use. but nothing happens it's capture even if I tried, screen.

  [IMG] http://i1297.photobucket.com/albums/ag35/Louis_Evangelista/5_zpsa869a056.jpg [line]

  Hello

  Thanks for posting your question in the Microsoft Community.

  Of the question above, all files in the external hard drive is changes to shortcuts. I'll be happy to help you on this question.

  I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

  Method 1: I suggest you to run the fixit and see if the problem still occurs.

  Diagnose and repair Windows files and folders problems automatically
  http://support.Microsoft.com/mats/windows_file_and_folder_diag/

  Method 2: I suggest you run virus scan online by using the Microsoft safety scanner.

  How to remove a computer virus?
  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus
  
  Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry in Windows 7
  Note: when you perform online virus scanyou will lose some data which are affected by the virus. Microsoft is not responsible for the loss of this data.

  Get back to us and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

• Two XP computers cannot access shared external hard drive connected to win 7 computer

  I have a Lacie 1 t hard shore connected via USB for win 7 computer. It is shared to "everyone" correctly on the network... with the same settings/properties as internal drives. the other 2 computers XP can see the drive letter and the name of the external hard drive, but cannot access the drive. When I try to save the files on this disc of compuers XP, I get an access denied message. I have caontacted LaCie and they say it is a matter of win 7.

  Hi Faye,

  Thanks for posting in Microsoft Community!

  It seems that you have a problem with access to a shared external drive of Windows XP computers and "Access denied" error message.

  I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

  Method 1:
  I suggest you to make sure whether or not the disk is shared properties.

  (a) right click on the drive that you want to access.

  (b) click on the sharing tab.

  (c) click on share tab.

  (d) select user name or residential group you want to share with and click on the Add button.

  e level) right click on the user name or the Group residential and fixed the permissions you want.

  Method 2:
  If the problem persists I suggest you apply the full control permission on the disk that you want to share and check if it helps.

  What to know before applying permissions to a file or folder

  http://Windows.Microsoft.com/en-us/Windows7/what-to-know-before-applying-permissions-to-a-file-or-folder

  For more information, please see the link.

  http://Windows.Microsoft.com/en-us/Windows7/share-files-with-someone

  Get back to us and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

• Yosemite projector cannot search seagate external hard drive

  Hello

  I have a 8 TB of seagate drive known as of the "external Seagate backup Plus."

  I formatted the drive in ExFat, and I have no problem reading or writing to the disk. I'm on a Macbook Pro running OSX Yosemite 10.10.2

  * The problem is that Spotlight does not search this disc.

  Please can anyone help solve this problem?

  I searched the Web for a few hours now, without success.  I also tried adding and removing the player preferences-> spotlight-> Privacy tab.  But it does not work

  Thanks in advance!

  Best

  Michael

  Looks like you need to re-index the disk- http://www.cnet.com/news/spotlight-search-not-working-on-external-hard-drive/

• Cannot recognize the external hard drive.

  Have an iMac with Parallels and Windows SP installed Pro computer.  Until yesterday, when we had a power outage, I had a Verbatim external disk set on the Windows side of the machine that worked very well.  I the embroidery machine and I keep my drawings on this small hard drive and access it through a software on the side of my Mac Windows.  Since the blackout, my Mac does not recognize the Verbatim.  I tried the Verbatim on another pc and it works fine.  Turned on my Mac, is gone on the side of the window, plugged in the Verbatim... little popup appears asking if I want it on the Mac or my Virtual Machine.  I loaded Virtual Machine.  When I go to my program of embroidery and search the external hard drive, he doesn't "see" it.  Then a box comes up and says "do you want it disconnected from your Mac" and it must be removed by force of the virtual machine.  NOTHING WORKS.  It worked perfectly before and I can't figure out how to get my Virtual Machine (Windows) to recognize.

  Hi gloriajstitcher,

  Check if the disk is detected by plugging it into a different port.

  I suggest you post in your query in the Parallels forums to improve the assistance:

  http://Forum.parallels.com/forumdisplay.php?f=60

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Return additional ups cannot find my external hard drive.

  Windows back Ups to run without problem. I put them to run every week and save them to an external hard drive. In recent times the first (full) backup works but additional back weekly, ups can't find my external hard drive even if the settings have not been changed and the first aid found without problem. I use Vista Home Premium.

  Any ideas?

  Thanks John

  I suggest avoid you the Windows backup program and you get a good commercial backup program. This forum meets for a windows problem reports. I know that I was very impressed when I tried it. Two, I'm familiar with and like Norton Ghost (which I use for 7 years without the 1st problem), and Memeo, which has a 30 day free trial and you can buy it for $29.99 - you can download it from

  http://memeo.com . You can get Ghost for almost nothing (like me), if you look at the sales.

  CNET has a lot of reviews of backup program to

  http://download.cnet.com/windows/backup-software/?tag=contentBody;sideBar .

  Some of them are free (the last time I checked there over 300), some have free trials (more), and some are buying only (more than 200).

  Good luck

• Cannot find my external hard drive in file Explorer

  I can find my external hard drive in the Manager, but not when I go to computer

  This usually means that Windows 7 think that the drive is not partitioned or formatted.  This usually happens as a result of any material event on the external device.  The hard drive itself or the case could fail.  What causes this is:

  1. overheating
  2. a bad USB disconnection
  3. Shock, like a drop of water

  If you need to replace, you will find a few tips here: http://canadiantech.info/?page_id=213

  You should be able to re-partition and / or reformat the disk, but all will be lost that was stored on it.  The tools to do this are in computer management, disk management.

• Windows 7 cannot see my external hard drive, even if I don't use it on this computer!

  I have 2 external hard drives, both worked well on Windows 7. Now, on the same computer, no change, they stopped from within the computer. Drivers fine and visible in the devices. all ideas

  Hello Gus,

  Windows 7, having trouble finding external drives is not uncommon. I use Aomei Partition Wizard to get Windows to recognize the drive; Download here: http://download.cnet.com/AOMEI-Partition-Assistant-Standard-Edition/3000-18512_4-75118871.html?tag=mncol;1 .

  Once installed simply click on the external drive, and then select Properties. Who should get the drive recognized by Windows. See if that solves the problem for you.

  Kind regards

  BearPup

• Cannot access an external hard drive lost, encrypted BitLocker recovery key and do not know where to enter the password to unlock it.

  I recently installed Windows 7 Ultimate, 64-Bit on a Sony Vaio. Worked great, seems awsome and rolls GOOS GOOS, for a new operating system. I decided to use the BitLocker feature that I wanted to use from Vista Ultimate, which was incredibly dificult unlike BitLocker in Windows 7, which is extremely simple to use. So simple in fact, I encrypted my external hard drive Verbatim 160 Gig where the original BACKUP files are with ALL my original documents, settings and files of the company are located. I haven't used a USB key, or don't have I recorded the RecoveryKey, I printed and completely loses it, I remember perfectly well the password I used. Problem is I have NOW, I can't ACCESS MY HARD DRIVE! When I try to access the hard drive it asked me not the password recovery key. Please help me, im in deep poopie. I wish I could change the world, if only I could find a diapper big enough to hold so many things...

  Hey thanks for the reply Kev, but I must say that I did and didn't. The new Windows 7 operating system has this feature built-in and it is much easier to use. So yes I did it, but I made using windows 7 have where, instead of download all the files, I just insert the original DVD of WIndows 7, I restart my PC and follow the instructions of recovery of BitLocker recovery key, and voila. The problem is that I've NEVER stored on this particular external hard drive recovery key. BTW: I tried to follow the steps mentioned by Mr. Vijay but inconsistent tool with my operating system (Windows 7 64-Bit) it only works with Vista (not 150 percent certain but close). Please correct me if Im wrong. I wish I could change the world, if only I could find a diapper big enough to hold so many things...