Urge 4520: 4520 ENVY will be is no longer scan or print

I got my desire since December and until today, it was great. It won't print or scan. I tried everything I can think of.  I used HP printing Scan Doctor several times. I checked my settings wireless more than once, I downloaded the drivers and software and re-installed the printer. I have triple checked my wireless settings. The printer tells me that it is connected, the error message I get tells me this printer is visible from my computer, but cannot communicate. I even did a restore of the computer system where it was a computer problem.  I'm out of ideas. Can anyone help?  It's the 4520 desire and I have windows 10. I printed changed something 2 days ago and it was fine.

Hi @SandyC5,

Thanks for joining the Forums of HP Support for a solution to your problem of communication.

I understand that you use a printer of All - in - One HP ENVY 4520 with computer Windows 10 and you are no longer able to print or scan wireless. I would like to help with that.

Here is a document of support that can help you with a lot of problems of communication - "offline" Status Message printer (Windows 10).

You mentioned that you have run printing HP and doctor Scan that did not help. When this happens, the next thing I do is uninstall all the software and drivers associated with the printer. Here is a document of support that can help you with this if needed - uninstalling the software of the printer (Windows).

Then, try to use the HP printer installation wizard for installation. This tool will find the most recent version of the printer software and installation help.

Please let me know if that solves the problem, or if you need assistance.

Tags: HP Printers

Similar Questions

  • 4520 ENVY: no impression at all despite the test print job

    Hello

    big noob here, so grateful for any help.

    I wanted 4520 2 months and it has worked fine until 2 weeks ago when I changed my internet provider.

    I used the wireless Assistant to change the wifi on the printer and I've updated the last settings. I went as well

    I can scan and send the scans of envy to my macbook air. When I go into the settings of the printer and do a test print, it works.

    However, I was not able to print anything at all. It queued up on top of the pop up list printers (computer is noted inactive) and basiclly anything happen.

    No idea what I need to do?

    Thanks a lot guys!

    S.

    Hey @sofistar,

    Welcome to the Forums of HP Support!

    I see that you have some problems with your machine Mac OSX 10.11 to your craving 4520 e printing - all - in - one printer. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

    1. Close any programs you have open.
    2. Click on your Apple icon, system preferences and printers and Scanners.
    3. Hold down the CTRL key and click the icon of your printer on the left.
    4. Click on reset printing system.
    5. Click on the button "+" at the bottom left.
    6. Select your printer from the list.
    7. Click in the box next to and select your printer from the list.
    8. Click on Add.

    Please let me know the results after following the above. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • printers HP 4520 envy: envy hp 4520 change the default ink color

    How do I change default color black ink?

    Thank you

    Hey @jim23433,

    Welcome to the Forums of HP Support! I hope you enjoy your stay here.

    I see you are trying to change the color of ink to your wish 4520 e - all - in - default printer. I can help you with that, but I do not understand what you are referring to.

    Are you trying to force the printer to print in black only? If this is the case then the 4520 enviously you can remove the color of the printer cartridge. That will force the printer to print something that must be in color and black.

    If you try to print a document on your Macintosh and it is the impression of a different color, then you can fix this by doing the following:

    1. On your Mac, click the icon of your Apple, go to System Preferences and printers and Scanners.
    2. Hold down the command key and click the picture of the printer on the left side.
    3. Click on reset printing system.
    4. Click on the button "+" in the lower left corner of the screen.
    5. Select your printer from the list.
    6. In the box next to click on Airprint and then select your printer.
    7. Click on Add.
    8. Try to print.

    This should allow you to print black on your Mac.

    If you encounter another problem then please provide me with more details and I'll be better able to help you.

    I hope this helps and I hope you have a wonderful evening!

    If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

    If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

  • Envy 4520: Envy 4520 via USB

    I just bought the 4520 envy. I did not put in place, but I need an extension cord. So far, I want to familiarize myself with it. I intend to use the connection of the USB cable, I bought. But I don't see the USB port of the printer.  Where he's hiding?

    I would like to use the wifi but mine disconnects every 30 minutes.

    It is in the back on the right, next to the power connector. However you must have a printer USB cable.

    Like this.

    http://www.Amazon.com/AmazonBasics-USB-2-0-cable--male/DP/B00NH11KIK/ref=sr_1_1?ie=UTF8&QID=1451790205&SR=8-1&keywords=printer+USB

  • want to 4520: software will not load setup

    I try to run the setup software for an AiO 4520 ENVY, on a Win10.0.10586 64 - bit OS.

    The wizard starts and I get to the first page "ready to set up your printer? ... «Click on continue to set up your printer...» ».  But there is no button continue.  In fact, there is no hyperlinks or buttons of all kinds.  I clicked on all the objects on the screen, and no action happens.

    There is a bar at the top of the screen, it is only about 5% of blue color and no progress, as if a process was monitored, but stopped.  The Task Manager shows HP EasyStart in 46.8 MB memory, but not CPU.

    I tried to run both directly on the site (123.hp.com/setup) and download and save it to the desktop - the same results either way.  I'm completely stumped - suggestions?

    BTW, I got the printer works by a combination of poking around to get put wifi in place and by installing the remote printing software since the MS Store.  But the features are very limited - I would like to get a complete installation.

    Thank you very much in advance for clues.

    Ellen

    Hello

    Thank you for using the forum. You can try the following:

    Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

    http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

    Hope that helps.

  • HP ENVY 5530 All in One: what "Scan by means of the computer?"

    I use Windows 10, 64-bit and I have a wireless hp envy 5530 all in one printer on my network.

    I do not understand what "Scan to Computer" means... does that mean I can scan a web page and send it to my computer, it means scan a document and send it to my computer or that mean both?

    Thank you

    Dino

    Hello

    Thank you for using the HP Forums.

    Scan of the computer means "scan a document and send it to my computer.

    You will need to install the FULL features software and activate it before you can use.

    How to scan to computer

    Once you have installed the software:

    1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
    2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
    3 make sure you have "Enable" Scan of the computer. Also, make sure that the tab "automatically start Scan of the computer when I connect Windows" is checked if you want to perpetuate this feature. (the following video will show you how)

    Scan to computer

    Hope that helps!

  • I have a mailbox with hundreds of emails I will use is no longer, but I want to save it outside TB. Is it possible to do?

    I have a mailbox with hundreds of emails I will use is no longer, but I want to save it outside TB. Is it possible to do?
    Thank you

    Short answer is then dragging to the desired location in the file system and drop them. Paolos add-on will do the job as well, but it is not really necessary.

    I also think that I should update the link to the add-on as it was available on AMO for quite a while now. So here's the updated link https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/

    Slide mail from Thunderbird to the file system is converted to EML mail format. This means that almost any program mail (excluding Outlook) can read them in the mail.

    Drag to Thunderbird also works.

  • In what one account all read emails disappear when I go on a different account than the back. Read all emails will appear is no longer in the Inbox or the trash.

    In what one account all read emails disappear when I go on a different account than the back. Read all emails will appear is no longer in the Inbox or the trash. Is there a setting that I don't see. Thanks Johnny1

    Try view (Alt - V) - son - everything.

  • HP Envy 7640: Unable to set the scanning resolution

    Have been unable to set the resolution of scan during the scanning of the glass in a computer file (pdf, jpg). Guide the user to the HP page 47 7640 said: "● If you want to adjust the size of the scan, output type, scan resolution, or file type and so on, start scan from the software of the printer."
    ● To avoid all scanned text wrong or missing, make sure that the brightness is set properly the
    software.
    ● If you want to scan a document with several pages in a single file instead of several files, run it
    Scanner with the software of the printer instead of the sweep of the screen of the printer".

    First of all, where is the "printer software" to start the scan?

    Have tried all this. When I opened the series HP Envy 7640 (network): Assistant of HP printer, I click on "Scan the Document or Photo a" place in the scanning area. No scan dialog box never opens. Actually I tried to reinstall the printer driver. No change. Always impossible to get a scan dialog box. In addition, when I go in the start menu and the title of the series 7600 HP: HP envy, I click on the HP Scan icon. After a long wait, a dialog box appears that says: "Cannot communicate with Scanner", and it offers a few options. The first is to activate the device (printer), and then on; the second, control cables (its wireless operation); the third: try the software "fix." Happy to report that after stopping then on and running assistant printer again, this time by pressing the "scan a Photo Document' results in the appearance of a dialog box to make the changes that I've been looking for.

  • my computer will do is no longer a system restore

    Original title: System Restore

    my computer will do is no longer a system restore. I use windows XP.

    Well, it is good that you got SR works again.  When you reinstall, SR deletes all old PHI so things work as expected.

    If SR was quite broken you need to reinstall, it was really broken and sometimes malware will do things like that to make you believe that you need to use a Restore Point, perform a repair installation, or drop and completely reinstall your XP if you really never.

    Once you get an infection, it is sometimes a good idea just to hit all the old restore in any case Points in case the infection got inside of them, then make a new brand that you know is clean.

    If you have an infection, it seems that CA to disappoint you, but no anti software does seem to know about everything, it is so good to have more than one.

    The free MBAM and SAS are scanners of respectable, good, without real time (right now).  SAS can find a whole lot of tracking cookies, but I would still use it.

    When MBAM and SAS to run clean, it would be the time to look at your other questions.  Sometimes, there are some small remains of infection that must be deleted manually.

    Try to explain that the something to work with errors at the time of saying exactly, and also when you see them (what you do when you see them) and then decide what to do next.  Sometimes they say things like cannot run. Cannot be found, cannot open, error loading, etc.

    Do the best you can to relay messages you see.

    When things are all cleaned up, you should test your SR and make sure that it really works (or fix).

    Do, or do not. There is no test.

    I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

  • Outlook Express will launch is no longer from the desktop. Tried to download a file to reinstall Outlook Express but the error message indicating that a later version of Microsoft Explorer is installed

    Outlook Express will launch is no longer from the desktop. Tried to download a file to re install outlook express but error indicating that a later version of Microsoft Explorer is installed.

    Is there a file with Outlook Express and the appropriate version of the Explorer on which can be downloaded.

    Do I have to uninstall Explorer 8, I'm sure I do, and I would then be able to use the file? I have download a file called ie6setupOe that has been 492 kb that I thought was Outlook Express. It is a .exe Win32 Cabinet Self Extractor file

    I'm on the wrong track thinking?

    Larry

    * original title - trying to re install Outlook Express__ *.

    Bruce; Thanks for all the advice and be so useful. Now we have all this work and has not lost a large part of all that we could not re create. Larry. I voted and I hope he did publish.

  • I have a Dell computer with a Vista operating system. My dell dock will charge is no longer. Help?

    I have a Dell computer with a Vista operating system. My dell dock will charge is no longer. Help?

    I have a Dell computer with a Vista operating system. My dell dock will charge is no longer. Help?

    All download Dell Dock and see if that fixes the problems.

    http://DellDock.com/

  • my windows photo gallery will play is no longer my videos (they have been there for 2 years and always worked before, now when I try to play them just the photo gallery)

    my windows photo gallery will play is no longer my videos (they have been there for 2 years and always worked before, now when I try to play them just the photo gallery)

    Maybe some type of update caused a compatibility issue.
    Doing a system restore to an hour before the beginning of the question could
    be worth a try:

    Windows Vista - system restore: frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

    With the help of the Windows Vista system restore
    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  • Windows Media Player will play is no longer my local computer .wmv videos.

    Windows Media Player will play is no longer my local computer .wmv videos. There is no error message. The circle just keeps going around and around and after as long as 9 minutes, the video still has not played.

    Windows Media Player will play is no longer my local computer .wmv videos. There is no error message. The circle just keeps going around and around and after as long as 9 minutes, the video still has not played.

    =================================
    If it is a recent issue... it may be worth trying to do
    a restore of the system at a time before everything started.

    Windows Vista - system restore: frequently asked questions
    http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

    Using Windows 7 or Vista System Restore
    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

    Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

  • hp3512 will not ley me save scanned doc to word doc.

    hp3512 will not ley save me scanned doc to word doc it gives only metheoptions save to JPEG, format PDF ortiff. How can this be repaired?

    Hi lake1998,

    When you save a document format, you are talking about OCR or optical character recognition.  The 3512 Deskjet will allow you to save the files analyzed in the formats listed, but it doesn't have a built in OCR.

    This thread has identified solutions that may work for you.

    http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/is-it-possible-to-find-an-OCR-SW-for-the-HP-DeskJet-5525/m-p/3520899/highlight/true#M81608

Maybe you are looking for

  • Application selection

    Firefox is showing applications unmatched PDF files . In openwith > other applications, it opens a browser directory but (Linux) applications is not available. This has happened Don't know how many times == If started goes on forever...

  • HP pavilion 1106er g6: hp pavilion g6 1106er error

    After reinstalling the operating system after installing the drivers for the video card out a bug, AMD driver nepodhodit, 3 months can not solve this problem, pereustanovuka older version of the driver does not work, ask for help)

  • Satellite A500-1GL - fails self-test on start up

    My A500-1GL fails self-test on startup upward and freezes with screen Toshiba is innovation leader displayed. Try F2 for Setup and F12 for the boot menu in which two cases, in what it says entering start menu or enter the setup and remains like that.

  • Dell PowerEdge R410 sliding ready Rails - no connector CMA inside the rail

    Hello I have a second hand that came with Dell R410 sliding ready rails which is mounted in a rack in my 22u rack.  I just bought a new MAC for her, but I found that the outside rails have the ears to fix the MAC (and the support leg), the inner rail

  • Convert the string to char OR int to a char

    Hello I have a string and you need to convert it to a char Dim str As String = "32771. Or lets say int i = 32771; How to convert one of the two to char is this possible? Thanks in advance