USB problems with view 5.3

I have problems with view on an Atrust W100 5.3 zero client attempts to use a Magtek USB card. When I plug the blow of the card into a USB port and the test with the notebook, the device works, but when I try to slip something in QuickBooks POS there are missing characters and the card is not recognized. I contacted MagTek and they pointed me to a download that I can run and slow the flow of data entry, however when I try to run it it is unable to recognize any USB device. Is there anything I can do to get this MagTek card reader to work with the view 5.3?

Thank you

Looks like you're not actually redirecting the USB device, and instead it is considered a local keyboard to the zero client, with the keystrokes that results from being sent all over the office. Teradici have a tech support article detailing how to make USB devices which, by default, are kept up the:

https://TechSupport.Teradici.com/ICS/support/KBAnswer.asp?questionID=616

Tags: VMware

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-------------------------------------------------------------------------

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===========================================================

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-------------

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Resolve a problem with a USB driver

You have received this message because your universal serial (USB) bus driver caused a stop error, also known as a blue screen error. This error means that the computer has stopped abruptly to protect against potential corruption of data or loss.

What is a driver?

A driver is software that allows your computer to communicate with hardware or devices. Without drivers, the hardware you connect to your computer (for example, a video card or a webcam) may not work properly.

The recommended steps that follows can help to eliminate this problem, or at least reduce its frequency. Try them in the order listed. If a step cannot solve or reduce the problem, then move on to the next.

Steps to fix this problem
1. Adjust your computer's power settings
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    6. Make sure that the USB selective suspend setting is disabled. If it is enabled, click it and select disabledand then click OK.
  2. Disable power saving mode (computer portable computers only):
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    2. In the search field, type power options, and then press ENTER.
    3. Under Preferred Plans, ensure that High Performance is selected, and then close the window.
2. Look for an update of the BIOS for your computer system
  
  Several computer manufacturers whose computers have this problem published BIOS updates to fix this known issue. Contact your computer manufacturer to see if a BIOS update is available for your computer model.
  
  What is the BIOS?
  
  The basic input/output system (BIOS) is software built into a computer that runs when the computer is turned on. Among other things, this software starts the operating system, and supports the transfer of information between hardware devices (such as the keyboard and the monitor).
  
  How can I find the manufacturer of my computer?
  
  Click on the Start button , type msinfo32 in the start search box and press ENTER. The manufacturer of your computer is listed as the manufacturer of the system in the right pane of the system information window.
  
  Click here to go online to see the contact information for most of the computer manufacturers
3. Download and install the latest updates and drivers for your computer
It's a good idea to periodically check the updates of driver for your computer, especially if you added new hardware recently, such as a USB hub or other USB device.

What is a USB hub?

A USB hub is a device with multiple (USB) universal serial bus ports. USB ports are narrow and rectangular connection points to connect USB devices to your computer. A USB hub is used an Extender of port or port replicator, providing more USB ports to run from a USB connection on your computer. USB hubs can be external devices that connect to a USB port, or they can be internal devices built into your computer.

To check for driver updates:
1. Use Windows Update to find and install updates:
  1. Go online to Windows Update
  2. Click the check for updates in the left pane, and then click view available updates.
    
    What happens if I see any updates available?
    - If you see you receive updates: managed by your system administrator, you can try clicking on the link to check online for updates from Microsoft Update or Search online for updates from Windows Update, but you should maybe contact your system administrator to get the desired updates.
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  4. Click on install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
2. If you recently added a new hardware device on your computer, go online to the manufacturer's Web site to see if there is an update to the driver.
3. If you recently added a new program on your computer, go online to the manufacturer's Web site to see if an update is available.
Steps to work around this problem

Warning
These measures are intended to solve a specific problem, but could do so by temporarily disabling or removing some features on your computer.
1. Try to remove newly added USB devices
  
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2. Do not disconnect USB devices while the computer is to stop or go to sleep
This problem is known to occur when USB devices are disconnected when the computer is trying to stop or switch mode to 'sleep'. This is common with cell phones, especially those with a docking station, as docking station can act as a USB hub. The frequency of this problem could be reduced by allowing your computer to completely close or completely in sleep mode before detached from its docking station or unplug it or the docking station USB devices.

If you know which USB device is causing the problem

It may be possible to prevent the Blue error screen by choosing the option remove the device safely in the Notification area, before putting your computer into sleep or Hibernate mode.
1. In the system tray, click the icon to remove the device , select the USB device that you think that the origin of the problem and then click OK.
2. Do not physically remove the USB device.
3. Perform the action which resulted in the Blue error screen, so that was taken the functioning of your computer after the mode standby, hibernation, or, in the case of laptops, close the laptop computer or place it in a docking station.
  1. If the Blue error screen persists, it is likely that the problem is with another USB device. Try this procedure using other USB devices until you find that at the origin of the problem.
If the Blue error screen disappeared, you have probably identified the device causing the problem. Contact the manufacturer of the device for more information on how to solve this problem, or use the option to remove the device safely to work around him.

Note
Depending on the manufacturer and model, some USB devices will become available automatically when you resume using your computer. Others will require that first disconnect you physically and then plug back in front, they will be recognized by the computer. Check the system tray to see if the USB device that you removed safely become available when you started to use your computer again. If she did not become available automatically, then physically unplug it and then plug it in again.

This is the screen it gives me. Help, please! If problem fixed, will BE AWARDED!

Hi ChayceSteffiare,

For instructions on solving problems with USB devices, see the following article:

Tips for solving problems of USB devices

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Pick up the pieces after a computer crash

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