using brother fax machine

I'm trying to use my fax brother mfc 4800 to prind with, I get an error 0 x 00000057 and it will not print, I use windows vista family premium with 64 bit opperating system, it would seem that the included drivers do not work or is not compatible, I talked to his brother who said that it was prob manufacturer comp or opperating system and they should have the update , I talked to acer thay say it of brothers prob, can anyone help pls

Marlo Hello,

Thank you for visiting the website of Microsoft Windows Vista Community.

Drivers are created by the manufacture of the device must be compatible with Vista.  I checked the Web site of brothers, and they do not have a Vista driver.

Let us know if these steps solve your problem.  I hope the information is useful.

Kind regards

Anthony
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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