Video Jabber in SoHo

Hello everyone,

We have a little problem with the Jabber client video.

If we use the Jabber video to the network of the company and we ask someone the Soho, the person in the SoHo cannot see and hear anything.

This is independent of the account I think (@jabber.com & @company.com)

But if we met us at an internal microcontroller, there is no problem. everyone can see and hear.

Someone at - it an idea, what this can be? Maybe the problem with the NAT to the private address of SoHo? How can I solve this?

Thanks Jens.

You could be hitting the issue of 'ICE', so if you use version 4.4 or earlier, make sure ICE is off in the model of commissioning. This is a known issue and has been fixed in version 4.5.

If you are using 4.5, well there is something else...

/Jens

Tags: Cisco Support

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