View of the horizon 5.2 - serial Port in use

We are deploying a new environment of VDI, using Horizon view 5.2.  All VDI OS are Windows 7 Pro. We have a USB printer that is connected to the thin client and redirects the USB port to use COM2 on the Windows operating system.  Our software told us that COM1 and COM2 are already used by the operating system.  No idea what could be using these ports, and if there is a way to release COM2 so is available?

Thank you!

Stone, this problem has been resolved.  I'll post the exact steps I used in the thread: https://communities.vmware.com/message/2322994#2322994

Thank you for your help to fix this.

Tags: VMware

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