Vista down then restart loop

I'm having a problem with my HP desktop computer. I got this computer for 2 years without ever having this problem.  Last night the computer turns just in the middle of what I was doing. He kept in the reboot loop.  I used my recovery disc to finally get going again. Had to fix the Norton and he asked me to re - install flash, so I did. Most of today, it was beautiful, then about 17:00, he did the same thing while I was in another program. It took several tries to get the recovery disk to do the restore.  I was finally able to restore back, however, I chose the 05/06/10 point restoration, and yet, when he restored it said he used a restore point 06/06/10 after the first crash.   Any idea what is happening?  I ran a check of the equipment and he said that everything going on.   Vista Home Premium SP2 32-bit. I'm not aware of what that it's update before the first crash and I have not installed new software.  How can I trouble shoot what is actually happening to prevent this. Once a day, it's too much.

Hello

Norton may well be the cause of the issue - if you remove it, then be sure to use the
Norton Removal Tool.

Download - SAVE - go to where the put - click right on - RUN AS ADMIN

Norton Removal Tool
http://Service1.Symantec.com/support/tsgeninfo.nsf/docid/2005033108162039

-----------------------------------------------------------------------------------------------------------

There error messages displayed at any time before the restore?

Check out these utilities to see if information may be collected:

It is an excellent tool for displaying the blue screen error information

-Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
and displays information about all accidents of a table.
http://www.NirSoft.NET/utils/blue_screen_view.html

-------------

MyEventViewer can be verified at the time of the blue screen (BSOD) within a second or so of the
time of the BSOD to provide more information about the possible cause - see TIP)

MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
Set it for a bit before and after the time of the BSOD.
http://www.NirSoft.NET/utils/my_event_viewer.html

------------

AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
application goes down has occurred in your system. The information breaks down is extracted from the .wer
the files created by the Windows Error Reporting (WER) of the operating system component of each
time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
text/html/csv/xml file.
http://www.NirSoft.NET/utils/app_crash_view.html

-------------------------------------------------------------------------

Also this, so you can see the probable bluescreens (as appropriate).

Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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    ------------------------------------------------------

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    -----------------------------------------------------

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    ------------------------------------------------------------------

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    ------------------------------------------------------------------

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    Rob - bicycle - Mark Twain said it is good.

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    To see how to use BlueScreenView and MyEventViewer to troubleshoot the Bluescreens see the
    Methods indicate in this thread - top 3 answers.

    http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

    -------------------------------------------------------------

    Remove ALL power and reinstall all the memory cards and cables (both ends where possible).
    in fact, remove and replace - don't do not just tight. Make sure that the vents are clear and that the
    the fans are working. Even if the temperature is OK assume no heat does not affect the video,.
    sound or other system functions that it these get hot. Try adding a small fan blowing in
    the vents as a test. (These are especially for a PC not a laptop.)

    Have you recently added any hardware? Have you updated any drivers just before this started?
    (Check control panel - updates of Windows to see if all drivers have been updated it on the)
    This started the time) likely guilty hand are video driver, other great drivers, memory, and
    antivirus/antispyware/security products could be at fault as well as reader questions.

    Use the troubleshooter below and refer to the following message to drivers and memory when
    you get these sections and then back to the resolution of the problems according to the needs.

    BCCode: 1a 0x0000001a<-- read="">
    http://www.faultwire.com/solutions-fatal_error/memory-management-0x0000001A-* 1041.html? order = votes

    -------------------------------------------------------------------------

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard event viewer
    Windows. TIP - Options - Advanced filter allows you to see a time rather
    of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during ' blue screen of the.
    death ' crashes and displays information about all accidents of a table.
    Free

    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by drivers of old or damaged, in particular the video drivers
    However, there are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
    program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Does not work
    tell all possible driver issues).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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