Vista will not identify my Hp Printer

Hello

I have a Vista pc and a wireless printer (HP Photpsmart C7280 all-in-one). Sometimes when I go to print something my peripheral said vista Hp undetected. When this happens, I restart the pc and the printer, but I ended up uninstalling the printer and reinsert. I'm getting sick this. I use for my business. Also, when I click on the control panel and do a right click on the printer, it is said it is disconnected, but when I go to print something, it shows what I'm trying to print, but under the MEMU file there is no audited by working offline. So, what could be wrong. I reinstalled the softeware at least 8 times in the last 2 years. I also maintain.

Thanks in advance,

Diane76

Hi Diane,

I suggest you temporarily disable your antivirus software and firewall to see if they might cause a conflict:

http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

Chris
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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