Want 5530: want to scan from the front panel of the printer computer

Hello

I am not able to use the scan to computer function from the front panel of the printer to a PC recently updated.

On the front panel, I press 'Scan', then 'computer '. The name of the computer to which I want to scan is listed, so I select it. The scan preview screen appears then I press 'analysis '. After a standby display told me that the computer does not have to check the cable, etc...

The PC is turned on, and the connected user.

Printer is connected directly to the PC via USB cable.

PC operating system is Windows 64-bit 10.

Printer is 5530 want all-in-one.

HP Print and Scan Doctor no problem.

I tried with a disabled firewall.

I uninstalled and reinstalled several times (using a new download of HP).

When I open the printer software 'manage the scan' is not listed (only the Scan item is 'search for a Document or a picture", that works).

Test page will print from PC.

Another PC (running Windows 8.1, connected via a network) seems to work.

Any suggestions?

Hello

Thank you for using the HP Forums.  You can try this:

Please uninstall and reinstall the software COMPLETE features, follow these steps:

1 uninstall the software from your computer

Try this program to uninstall Microsoft

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

2. download and save the software COMPLETE features (do not install online)

The following resources will help you:

HP printer install wizard for Windows
http://ftp.HP.com/pub/softlib/software13/COL50403/MP-150580-2/hppiw.exe

3. install the FULL feature software "saved".

Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

If you are installing via a USB connection, connect the USB cable only when prompted by the software.

Let us know if it works!

Tags: HP Printers

Similar Questions

  • Want 5530: problems with the scan from the printer

    Hello

    I only just bought a 5530 want all-in-one printer and it gives me problems from the outset.

    It installed fine, but when I try to scan from the printer to the computer I get the following window will appear on the computer:

    Which I think should happen. In my view, that he should start the correct software without having me to do anything.

    But even if I click on the "HP Scan", the software does not start, but it does not save the scan in the default location. I thought it was supposed to launch the software and allow me to choose what happened then.

    I can boot the computer software and scan as I want, but I think that to happen automatically if I scan form the printer to the computer (the printer).

    Someone at - it suggestions?

    Hi Rainbow7000,

    I had tried most of the steps that you propose before displaying the original question, but thinaks for suggesting it is useful to check.

    I managed to fix it myself.

    Basically the pop-up window was left during a previous installation of HP hardware. Even though I used the uninstall program provided, it was not completely uninstalled (annoying). So I uninstalled the new printer and then went through the registry and deleted any reference to previous material, the new printer, any other hardware HP, etc... I do not get into the registry to do this kind of thing but if the 'correct' uninstall program do not do so I have no choice.

    I then installed the printer again and it works fine. Now when I press the button it scans directly to the computer of choice and Windows Explorer appears to show the new file.

    If someone else is a similar problem and plan to do what I did then I have to remind you of the dangers of editting the registry...

    Thanks for having a look at this problem, your suggestions are appreciated.

  • Scan from the printer HP for MacBook

    After the Update September 1, 2016 at the HP6500A, the scan from the printer to the computer software has become inoperative.  Printer cannot detect the MacBook Pro.  Can you help me?

    You might have better luck using the image transfer application on the pre installed in your folder scanner Applications.

    Help here > the basics of the Mac: using a scanner - Apple Support

  • HP OfficeJet Pro 8710: Scan from the printer to laptop can leave laptop to the printer

    Hi I have problems with the new operating system for sierra on my macbook pro. I can manually scan from my computer to the printer and can print but when I try to scan from the printer, an error message on the printer, that is the counl scan could not be completed, make sure that the computer is connected to the printer and then try again. on the computer, the message is communication Scanner cannot be established make sure your device is turned on check the connection and make sure that your network is working properly if these conditions are correct restart the device and try to scan the image. I just had a llok in HP Utility under the menu fax and scan of the computer is not activated. The message asked me to go to support, but I downloaded the drivers twice and still it will not activate the scan of the computer. What am I missing to make this work.thanks for your help

    Hello

    Scan of the computer can be activated that the current software was conducted before Sierra.

    Software update should be available in the next few weeks to fully support the Sierra, for now just start analysis of your Mac.

    Kind regards

    Shlomi

  • HP Envy 100 - impossible to activate the scan from the printer

    I use an iMac end of 2012 and spin the Mavericks. Envy is connected to my WiFi.

    I was never able to get the urge to turn on a scan from the printer. When I press on the analysis on the printer, I get 3 options and choose 'computer '. I can get some information from introduction to scanning the computer. He says this analysis for computer is activated automatically when the printer is first set up and I need to have installed the HP printing software. This means to me that something has not been properly Setup and I can't work it out. I just updated my software as a result of Mavericks. I regularly print to the printer and am able to activate a scan of my computer.

    I read a few posts on the software uninstallation. If necessary, I don't know what needs to be uninstalled and reinstalled and how I could do that.

    Can anyone help?

    Thank you

    HI - my apologies for the slow response.

    Would it not possible to check to see if "Scan to Computer" is enabled in the utility application from HP?  This application must be in the folder Applications/Hewlett-Packard.

    Once the application opens, you may need to select your device if it is not already selected.  The configuration option "Scan to Computer" should appear at the bottom of the document window (see attachment "Utility HP - selected ENVY").

    Try to open the "Scan to Computer" configuration item and display settings.  Please refer to attachments "utility HP - Scan to computer do not activated" and "Utility HP - compatible computer Scan" for what that might look like if the feature is enabled or disabled.

    Let me know what you see.

    Also - since your connection to the printer on a wireless network, have you tried to move the printer closer to the router or wireless access point wireless?  I'm curious to know if there may be some intermittent network connectivity that is to interrupt the function computer scanning.  I would try to move the printer right next to the wireless router access point / wireless to see if that helps the issue.

    I will continue to work on this issue for you to get the help you need.

  • Not able to scan from the printer to my computer control panel using the HP Photosmart 5510

    Hello

    I recently bought the new HP Photosmart 5510 all in one - and I am not able to scan from my printer to my computer.

    I am however able to scan by launching the scan of the computer. I talked to HP customer earlier this evening and we ran printing + scan doctor and can't find any problems.

    I am running Windows 7-64 bit and that you have installed my wireless printer using the Installation CD supplied with the printer today.

    I could not finish troubleshooting with the technician that I talked to because I had to go to work. The person that I spoke with proposed possibly the full functionality of software downloaded from the hp.com site, which I'm happy to do, but I think that it is useless, because I have the CD of installation here. (The rep that I talked to was very nice, but I prefer not to have to uninstall and reinstall if it is not necessary)

    Because as I mentioned above, everything works perfectly and I am able to scan - but not directly from the printer itself.

    When I try to scan from my printer to my computer an error message appears on the control panel of the printer indicating that: there is no scan destination options of analysis chosen / no..

    However, I can't find anywhere with my HP software where I could add / make sure that the destinations were there. (As I could on my other printers. (IE. By the solution Center)

    This printer does not appear to be a solution center that I could find and the scanner installed with the CD icon doesn't give me any options regarding changing the settings of the parser

    I wonder:

    1. the Hp Photosmart 5510 does not have the capacity to scan from the printer control panel?

    2 OR the CD installation provided with my printer only has the base drivers as the agent of tech support suggested? Which means to scan from my printer I need to download drivers for your hp Web site?

    3. or is the problem because of something else entirely?

    Thanks for your help!

    HI Dublin,

    Follow the steps below to uninstall and reinstall the printer.

    1. open Control Panel

    2. click on uninstall a program

    3 uninstall the Photosmart 6510 in the list

    4 restart your computer

    5. download and install the latest version of Adobe flash player

    http://www.Adobe.com/support/flashplayer/downloads.html

    6 download the drivers and full software functionality, and then reinstall the printer.

    Version 28.8

  • Scan from the printer to the pc wireless

    I have officejet pro 8600, it allows to scan to my pc, but I change to a new room and changed the password and now it will print and scan from my pc, but not the printer to the pc, I set myself until I have change the pass with the switch, but now who would not work and now I can't even come... Help please!

    Hello @kimsgirll1999,

    By the sounds of your post, it only appears that all background programs running on your Windows 7 computer is originally interference when trying to scan to your HP Officejet Pro 8600 e-all-in-one printer. Before the reactivation of these background programs can I please have you try the following steps.

    Enable the computer analysis:

    1. click on the HP Printer Wizard on your computer desktop icon:

    2. click on Actions of the Scanner, then Manage scanning to computer.

    3. click on Activate to activate the scan function. If the scan function is already enabled, click disable, and then click Activate again.

    4. on the printer control panel, press Scan (), support on computerand then tap the name of the computer that is displayed.

    If the scan of the computer working now, please activate your start-up services through the 'step 5: reactivate MSCONFIGthe steps I described in my post above.

    Once Msconfig services are activated, try to scan from the front panel of your printer to see if your computer is always present.

    Please let me know if this procedure works for you. Good luck!

  • HP3070 b611all in a printer: HP3070 unable to scan from the printer control panel

    Hello

    Although I can scan a document from my laptop I can't do it from the printer control panel.

    I tried following the instructions in the Support Center
    "HP Deskjet 3070 e - all-in - One Printer Series - how Scan: from the control panel" but I didn't know where I could: ' activate the scan to the computer connection (Windows only).

    Anywhere there is no mention of "Scan" under settings B3070 only in a separate file, HP Scan on my system...

    Thanks for your help so far.  I now have much more HP files/programs that I started with.  What can delete and to be able to continue to print wireless & scan of the computer, or maybe I should ask what files do I need and I can uninstall.

    I ordered the following cable to establish a connection between my laptop and a printer?  I hope it is the right one.

    USB printer cable lead for HP Hewlett Packard and Lexmark A - B

  • Scan from the printer to the phone

    I have a hp envy 4500 and the eprint app on my android phone. It works fine for printing, but it wont let me analyze what I can send it in an e-mail.
    Anyone know if it is possible to do, or do I need a different application to make it work.

    Hello

    It is possible to scan from the application of remote control HP all-in-one.

    You can find the steps listed below:

    http://support.HP.com/us-en/document/c02486319

  • I can scan from the printer wireless on my I Pad

    I have a printer of HP Deskjet 3050 a all-in-one wireless and I would like to scan on my I Pad 2?

    Hello

    You can scan from your iPad via the wireless network using the HP Printer Control application:

    https://iTunes.Apple.com/us/app/HP-printer-control/id469284907?Mt=8

    The application is available for download from the App Store, be sure to search iPhone apps as the application compatible with the iPad, but isn't an application native iPad.

    Shlomi

  • OfficeJet Pro 6830: After winning 10 ipgrade lost the Scan from the printer function

    Update Win 7 Pro.

    Digitization of works normally in the HP Support Assistant (fully updated) and inside my desktop (the .bin file) application where I have access to all the functions of the printer.

    Scanning initiated by the product of the printer normally but in the end, it fails with an error message.

    The error message reads:

    "The HP scanning Application could not save the file to the specified location.

    It is same location Assistant support and the decstop succesfully registers, namely

    C: Users/username/documents.

    Is this a form of rights issue administrator/access, I wonder because he is obviously not a driver issue or a printer.

    Thank you very much in advance for any wisdom.

    You know @Scarguts, I have to be honest, I don't know if it is a question of rights, or if there is something wrong with the destination of your choice. I choose a new destination and try to scan the image. You can make this change in the printer Assistant software.

    This will help isolate the problem.

  • How can I e mail after the scan from the printer to the computer?

    I scanned printer on my computer, and now wish to e-mail the document, how can I do this?

    Start a new message and attach the document.
  • HP DeskJet 3525 - how to scan and send the email from the printer without a PC

    Hello

    I would like to know if the printer HP DeskJet 3525 can scan and send by e-mail, by itself, without being connected to a PC. WiFi connectivity works.

    THX

    szekelya

    Hi @szekelya,

    I see by your post that you would like to know if you can scan to be sent from the printer display. I can help you with this.

    With this model, you can scan from the printer to the computer, there is no option for scanning to email from the printer.

    I have provided a document for how Scan: from the control panel.

    Here is a document for scanning the computer. Scan.

    Just select your operating system. There is a section for scanning to e-mail, via the HP software.

    What operating system do you use? How to find the Windows Edition and the Version on your computer.

    If you need help, let me know.

    Good day!
    Thank you.

  • Why won't my documents scanned (from the HP printer) in the adobe reader software, not on my counter top?

    When I scan from the printer HP, my documents go in my adobe reader software and not my counter top. I have to go to adobe reader and search for my scanned document, then save on the desktop?

    Thank you

    j

    Hi jimb86131781

    I suggest you scan the document, you can simply change the preferences to scan and it will give you the option to choose the location to save the file.

    However, to better understand please confirm the analysis of the document to save workflow.

    You can attach screenshots if possible using the following link:

    FAQ: How to capture and display a screen shot or video?

    Kind regards

    Supriya

  • How to scan from the iPad with new ePrint software?

    After having upgraded the software of the iPad to the HP Photosmart D110, I see more iPad detection option. Is there another way to scan from the iPad? I was hoping maybe you could scan from the printer directly to the cloud, but so far, it is not possible.

    Happyleaf,

    Try to download the HP Printer Control on the App Store app. It should support your printer and there's always the sweep feature.

    Let me know if it works for you.

Maybe you are looking for

  • Losing flash game saves during the deletion of cookies.

    Since I've updated my firefox version 8.0.1, it free of my flash LSO every time I clear my cookies. That's fine if I wasn't playing flash games on sites like sudokuz.eu. Unfortunately, this translates to losing me my flash parties recorded whenever I

  • Interactive path

    Hello I develop a VI that needs to open an ASCII file. The entire VI is contained in a while loop, except the path of the file VI (otherwise, the user is prompted permanently which file he wants to open...), but I would like to be able to edit the AS

  • need driver for SD - windows 7 - HP Pavilion Notebook 15-n244sa card reader

    Hello I need a driver for me SD card reader. Hardware ID are ACPI\HPQ6007* HPQ6007 Thank you

  • Disabled CD drive

    When I tried to update my Norton s/w, my cd/dvd drive has been disabled when the previous version has been removed from my pc.   How do I restore my cd drive?

  • What is c? a2107 7 inch tablet

    There is a strange camera looking thing next to the symbol of lenovo on the left. It looks like the camera to the right of the symbol lenovo but it's much harder to see. Anyone know what it is?