Western Digital not recognized XP

Original title: Western Digital does not not on the laptop Gateway for Windows XP!

Well, I have a Western Digital MDL # WD3200D032-000, it worked fine two days ago and now it won't even recognize it on my computer. I put the cord into the USB port and it is made the sound it is attached and then nothing, no loading and blue blue ring does not turn as it allows some glimmers. I have Windows XP, there was no error message, I run AVG for virus analysis. Now, someone told me to use Microsoft It Fit, I've done that, nothing happened, so I just turned off everything all night to see if he was running just to many, but that no longer works. What can I do? Is everything I've worked on this WD and I need to know I can get it back.

Thank you
SLJeffrey

Hello SLJeffrey,

Thank you for your message.  First of all, you can plug your hard drive to another computer to test its functionality?  If this does not work on another computer then your hard drive might have gone wrong.  If you can, then we need troubleshoot your computer.  Please let us know that this is so we can help you further this issue.
You can also try a system restore to a point when your last hard drive worked.  Click HERE for the system restore instructions.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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