When a windows logo is glued to a desktop ISP logo

I installed a point tuneup pc from my ISP. The windows logo is stuck to the agenda after its installation. Does this mean that they are not
compatible and can not be used?

Hi Gussie,

Thanks for posting your question in the Microsoft Community forum.

I understand that this windows logo is glued to an ISP logo on desktop. I'll help you with this problem.

1. What is the brand and model of the computer?

2. what security software is installed?

3. who is the ISP?

4 is the issue confined to the ISP logo?

5. what happens when you double-click this icon?

6. the icon works after restarting the computer?

I suggest you to refer to this article to learn more.

Change default programs using Set Program Access and computer defaults: http://windows.microsoft.com/en-us/windows-vista/change-default-programs-using-set-program-access-and-computer-defaults

For any question related to Windows, please do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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