Who should I talk to? -Cracked rear, curved screen
I have a Z3 Compact.
The façade has lifted off and there several long cracks on the back.
After speaking to someone in the phone shop, I said that it is a common fault with this phone (due to swelling of the battery?)
And that I should talk to Sony.
I sent a tweet to Xperia, they told me to contact Sony via a link that led here.
But the e-mail on the support page button does not work and all I can find is "turn it and turns off again", "reset the device.
Where am I supposed to go? Whereas a major feature of this phone is being impermeable to water, a screen loose and back Cove are pretty critical mistakes!
Any ideas? (I'm in the United Kingdom)
Hello comrade.
http://mySupport.sonymobile.com/GB/#/support
Go ahead, find your device click them 'fix' below.
Follow the instructions to book in for collection or mailing.
Tags: Sony Phones
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