Why can't update Lightroom 5.7.1 CC even if I have a subscription to creative cloud that is active

Similar Questions

• I have a subscription to creative cloud that I use with Lightroom and Photoshop. This membership is only for use of a computer, or can I use it with my laptop too?

  I'm owner also downright Lightroom software that is installed on my laptop. I used to be able to shoot captive of it with my camera Nikon D610, but now I can't. The computer does not recognize a camera being hooked to it. I have Lighroom version 5.7.1 on my laptop. Is it possible to upgrade this version, or can I use my subscription creative cloud on two computers? Thank you.

  You are able to use 2 activations side by side without any problems.

  Concerning

  Joerg

• Hi everyone, I have a subscription to creative cloud (only Lightroom & Photoshop). Last month, I sell my old macbook, before restoration. Now, I bought a new iMac and download Lightroom creative cloud of application manager. I myself connect whit my A

  New iMac, new cloud creative installation, but Lightroom is in trial version, even though I have a subscription of active creative cloud.

  Why?

  I find something on the mode of language and age, but all right.

  where is the problem?

  Download/install the desktop application, connect and install applications subscription.
  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications
  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I have a subscription to Creative Cloud for Photoshop and Lightroom, I don't understand if the subscription is active.

  Hi, I have a subscription to Creative Cloud for Photoshop and Lightroom, and I paid through pay Pall. The payment went well. But when I opened creative Claud, I read that photoshop and lightromm will be a version of Prov. again for three weeks. My subscription is active, but applications are being tested.

  Who can help me?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a subscription to creative cloud (at least) but I would like to add another user, who will use a Mac... is there a way I can do this?

  I have a subscription to creative cloud (at least) but I would like to add another user, who will use a Mac... is there a way I can do this?

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

• I have a subscription to creative cloud.  I just bought a new computer.  How can I download it to the new computer?

  I have a subscription to creative cloud.  I just bought a new computer.  How can I download it to the new computer?

  If you have already installed the software CC before, you simply repeat the same process for the new machine.

  Download/install the desktop application, connect and install applications subscription.

  Cloud creation help / download, install, update or uninstall applications

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Cloud creation help / Creative Cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I have a subscription to creative cloud. Only can use trial versions. Can you help me please?

  I have a subscription to creative cloud. Only can use trial versions. Can you help me please?

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

• I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and

  I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and how to convert my membership to which? Thank you, Linda

  You can opt for the one application CC if the product is available. The CC app cannot be designed according to the choice.

  We bundle for Photo Shop bathroom & light only.

  Concerning

  Stéphane

• I'll always be able to use Lightroom on my PC if I decide to cancel my subscription to creative cloud after a prepaid year? [was: Lightroom]

  I'll always be able to use Lightroom on my PC if I decide to cancel my subscription to creative cloud after a prepaid year?

  Yes and no.

  If you cancel, Lightroom is still open, but he will return to be a viewer of images. You will always have access to the library module and a few other tools, but the module development and other features will be disabled.

  For more details, see:

  What happens to Lightroom, after the end of my subscription?

• I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  I have a subscription to creative cloud for 2 other colleagues and myself, but cannot add 2 other colleagues as users. How can I do this?

  American salvation,

  I checked your account and found that you have just 1 place in your creative cloud account. You must add a license from the upper right corner on your team admin page.

  You can follow the article: CC help | Manage your creative cloud to the membership of the teams who will help you add a license in your team account.

  Let us know if you face any trouble while doing this.

  Thank you

  Yann Arora

• How many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?

  HI, how many computers can be installed creative cloud, if I have a subscription to "Creative cloud for the photographer?

  Problem: I can not use my Adobe account to install creative cloud (ch & Lr), on the second computer. Creative cloud offers me to buy Ps CC & Lr. But only if you start programm Ps asks me to enter the key, Lr is started without basic needs.

  No message that limit exceeded its use.

  MAC OS 10.10.2

  Russian languane

  I need to buy more creative cloud?

  Hi Gutnichenko,

  Please see the below help document for this problem:

  Creative Cloud applications ask for serial number

  Kind regards

  Sheena

• I have a subscription to creative cloud but the apps that I came back to the trail mode and when it asks me to authorize their and connect it does not accept my idea of student as a Subscriber. I can connect to adobe and see my subscription valid if. idea

  When I login on adobe.com, it says I have a valid subscription. However, Creative said cloud I only versions available test and when I try to license it says I do not have a valid subscription under the same email that I log in.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Can I edit with change in the browser even though I have the site on a host that is not Business Catalyst?

  I was wondering

  Thanks in advance.

  Yes. All the accommodation works.

• Creating cloud sayd BEGINNING trial on the 2015 CC Version... Why can't update this CC (2014)?

  I have a subscription to creative cloud since November 2014, pay a monthly subscription and I run the application Photoshop cc (2014), Indesign cc (2014), etc., these applications are all to date. I received an indesign file and it's CC (2015), but in the latest versions on the creative cloud it is said that the TRIAL BEGIN. What is the problem with that? Do I have to buy a new subscription to update my apps for the versins 2015. I thought that my monthly allows me to day/download the latest versions? also if I download the trial version I will not lose my current versions and I read this but I can't find where to change it in the settings to keep older versions. Help, please! I can not find someone to call or a cat live on the composition of the cloud any where and have lost half a day trying to sort.

  Hello

  You can you please check the link below for the resolution.

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Hope this will help you.

  Kind regards

  Hervé Khare