Why my PC does not recognize that the connection is USB 3.0?

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  Moved from feedback

  Original title: problems with USB ports

  Hi Alba.

  1. who is the operating system installed on the computer?

  2. What is the brand and model of the computer?

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  11:14:06 |   Info |   Service Pack: Service Pack 1
  11:14:06 |   Info |   System type: workstation
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