"The CD/DVD drive could not be connected."

Similar Questions

• Media in the CD/DVD drive is not readable

  Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device responding drive is empty or the media format is not supported

  WINDOWS VISTA HOME PREMIUM SERVICE PACK 2

  RANGE OF COMPAQ PRESARIO CQ61 NOTEBOOK PC

  • My laptop can read the DVD, but it will not read I try to play any CD. It will be still asking to insert the disc when I.
  • See below the report of Mr. Microsoft Fix

  I appreciate your help with this. Thank you

  Problems found
  Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device The drive is empty or the media format is not supported	Not fixed
  Insert the decipherable by media Failed

  Verified issues
  Class filter drivers are corrupt Class filter drivers are corrupt One or more specific class filter drivers are missing/corrupted	Checked
  Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device) Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device) One or more device-specific filter drivers are missing/corrupted	Checked
  Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device) Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device) This device is faced with a problem that it prevents to function properly	Checked
  Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device) Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device) The CD/DVD drive have been disabled in Device Manager	Checked
  Drive is not assigned a drive letter Drive is not assigned a drive letter The CD/DVD drive is not accessible via a drive letter assigned	Checked

  Problems found	Details of detection
  6 Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device Not fixed
  The drive is empty or the media format is not supported
  Insert the decipherable by media Failed Insert a CD or a DVD disc play in the selected CD/DVD drive
  Verified issues	Details of detection

  6 Class filter drivers are corrupt Checked

  One or more specific class filter drivers are missing/corrupted

  Fix class filter drivers Not work   Remove references to class filter missing/corrupt driver

  6 Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)

  Checked

  One or more device-specific filter drivers are missing/corrupted

  Uninstall the device Not work

  Uninstall the device problem

  6

  Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)

  Checked

  This device is faced with a problem that it prevents to function properly

  Rescan devices Not work

  Look for changes in available devices

  Uninstall the device Not work

  Assign drive letters to all the readers who have no drive letter

  6 Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device) Checked

  The CD/DVD drive have been disabled in Device Manager

  Turn on the device Not work   The device must be activated before it can be used

  6 Drive is not assigned a drive letter Checked

  The CD/DVD drive is not accessible via a drive letter assigned

  Drive letter Not work   Assign drive letters to all the readers who have no drive letter

  Hello

  Well you have studied the issues pretty well. Could be material.

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  A CD/DVD cleaner might help.

  CD have a tolerance + - and your must read on the edge outside these tolerances of discs.
  They may be delivered, but it is generally more economical to replace the disk.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ============================================

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• How to fix the fsck "your drive could not be partitioned..." Bootcamp does not

  Hello, after days of searching for a solution and try several times to fix this, I write a question.

  I want to create a partition with Bootcamp to install Windows 7. Here's what I made in the following order:

  1. Tried to partition with bootcamp, but he was only let me pick 32 GB or 1024 GB (which I did not available).
  2. Manually create the partition with utility disk and at the start of my flash, found that USB 3.0 drive / Bluetooth drivers don't would not load then ran in question where I couldn't go beyond 'select language' screen on Win 7 install.
  3. Tried to restart and delete my partition but noticed that I couldn't so I had to boot in recovery of the Internet and the use of the terminal commands and gpt, deleted the unused partition and used disk utility to merge it into main drive. I followed these instructions: deleted my bootcamp partition, but can not resize my osx partition
  4. Re-directed training camp and received the error "your drive could not be partitioned."
  5. Disc repair/check etc. ran and found errors.
  6. Run fsck by this thread that your disk cannot be partitioned. Win7 Bootcamp and still got here.
  7. Thought that maybe filevault caused outcome so disabled that. 48 hours later my 2.3 TB have been deciphered.
  8. Ran bootcamp, same problem.
  9. Run fsck, same problem.
  10. Currently using TestDisk to analyse the sectors on disk 1, correct? :

  

  

  I'm ready to create another partition manual if I can get drivers USB/BT to work.

  
  

  Furthermore, anyone know why there is a limit of 32 GB/1024 on the size of my partition for bootcamp? Why can't choose anything between the two?

  Data sheet:

  

  Thanks in advance for any answer!

  Please after the release of

  Cs diskutil list

• Media in the CD/DVD drive is not readable (hp DVDRAM GT30L)

  Hello guys. This is my first post in this forum.

  I already ran the Microsoft fixit CD/DVD drive and the problem is the media in the CD/DVD drive is not readable (hp DVDRAM GT30L). I also tried the DVD in my desktop DVD player and stands so the problem is in the CD-ROM of the laptop.

  Hello Blue_Cloud213,

  Welcome to the HP Forums!

  I understand that the computer is unable to read the CD and DVD. Since you reduced the problem to only one computer, please try all the steps in this document from HP: disk impossible reading disks (Windows 7)

  Please let me know what happens. Thank you!

  Mario

• media in the CD/DVD drive is not readable HL-DT-ST DVD-RAM-GSA-H55L help!

  How can I fix it?

  Step 1: Please do all the below even if you did before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• The CD/DVD drive reads not my HP laptop.

  My problem: I'm trying to upgrade to 64-bit on a laptop Windows 7 32-bit of Windows Vista; However, the CD/DVD drive cannot be read in my computer or Device Manager.

  I already tried application Fix - It Microsoft, but to no avail.

  I am not confident in working with the registry files, but if there is a simple and straightforward process to follow, I can handle.

  Help, please!

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Do step 2, you would need to know the registry entries to try then to ask the system and
  Manufacturers of devices as well as checking with the Mycelial forums. Of course, check for the firm - update
  Ware. If you can find reliable registry entries to try and need, we can help automate that
  process once the information is known.

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Satellite A500-141 - the CD/DVD drive will not recognize any disk in the status bar

  I watch the DVD yesterday and he played upward halfway through and almost jerky. Ejected and thought no more of him now, the player will not recognize any disc, be it video or sound. I tried a system restore but still the same thing that it is not read disks. Any help appreciated.

  Thanks in advance.

  Hi quietly,

  If your CD/DVD drive doesn't work, how do you have a system restore?

  Is the CD/DVD drive listed in Device Manager correctly or you see a yellow exclamation mark on it?

  Maybe the lens is dirty and must be cleaned with a Microfiber cloth. Open try CD/DVD and try to clean the lens with a clean Microfiber cloth.
  Check this box!

• Media in the CD/DVD drive does not read it shows blank CD/DVDs. Then try to open it will burn directly

  Dear team,

  I use Acer 5740C with TSSTcorp CDDVDW TS - L633C ATA Device.It worked fine, but recently I formatted my drive because the cd/DVD drive driver wasn't loading and he lacked the drive. After formatting, my DVD player couldn't read any CD/DVD and watch as Emoty or balnk. While trying to open with right click, combustion process begin! I tried HARD but cannot be resolved. Set the auto play options and also uninstalling and reinstalling the drive, but nothing worked. Please Helppp.I'm waiting for the solution proper pleaseeee

  Hi sergeblache,

  Thanks for posting in the Microsoft Community.

  I understand that you are facing problems to use the DVD drive to read and write disks, we try these steps and check if it helps.

  Method 1:

  Given that you've tried the Fixit and relocation of the reader, you can read the article and try manual steps to change the upper and lower filters in the registry settings. Check if this may help:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Important: The article mentioned above shows you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information, see the article:

  Back up the registry

  Method 2:

  If you have installed a third-party DVD burning software, then Uninstall the same and look for the question.

  If you need further assistance, please answer and we will be happy to help you.

• The CD/DVD drive does not work. When I put a disk in it just spits it not.

  Whenever I try to play a disc it just guard turn off. I looked back to see if the drive was working and he says he is. Well, then why are there no info on the disc at all? It won't even keep the disc inside it will push it over and over again. Please can someone help me? Thank you, Linda

  Hello

  1. this happens with all discs or any specific drive?

  2. What is the brand and model of your computer?

  3. the disc contains scratches?

  4. don't you make changes to the computer before the show?

  Please run the fixit from Microsoft mentioned in the link below.

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  It seems that the issue is with the CD/DVD drive itself, I suggest you to contact the computer manufacturer for assistance.

• Recovery system on Satellite M70-204 PSM71E. The CD/DVD drive does not work

  Hello!

  Can you please give me a help and advice on how to solve the following problems:

  I got on the last minor problems for three months with Windows Installer: software updates may not always be performed successfully, an error message was issued by Windows Installer on Quick Time, when I started the computer. Apart from him, the computer has been properly runing. I was intending to restore the system with the Toshiba CD in the coming weeks to correct the problems.

  But since yesterday, I had a new problem. The CD drive is not recognized in Windows XP.

  I tried to repair the driver from the CD player, following the procedure described by Toshiba. It did not work. I don't know if this is a hardware or a software problem preventing me to recognize and use the CD drive and DVD under Windows XP and I don't know or if I can run even more a restoration process.

  _ * 1 / if I run a restore process, I think that, initially, the HD will be formatted. How can I be sure that my computer will be able to read the data from the Toshiba Recovery CD? * _ (I have today a computer that almost works. I do not want to be stuck with a dead computer, if the restore process fails because of the CD driver)

  _ * 2 / is it possible to restore without using the internal CD player? (using an external CD drive or an external hard drive) * _

  Thanks in advance for your help and advice!

  I delighted to hear that you solved this Mr. thank you for the comments!

• The CD/DVD drive does not read discs

  Hi, I have a COMPAQ Presario CQ40 with optiarc DVD RW AD - 7561 ATA Device driver, recently the drive does not work properly. It can read and burn the disc, that I already used, but when it's a new (disc white) it does not read the disc.  It has an error message "make sure that the disc uses a format windows recognizes. If the drive is not formatted, you must format it before you use it. "the disc is the format that would recognize the system.  I tried to uninstall the drivers and reinstalled from the Device Manager, but nothing works, tried too much microsoft fixit, always the same.  Hope that there is another work around here... Thank you...

  Have you tried using other burning software?

  Try this free you see if you receive messages.

  http://CDBurnerXP.se/

• I have a Hi - quality laptop computer which, for some reason, the cd/dvd drive does not seem to run anything either just begins to spin and stop to stop anyone can help?

  I tried to load several games I've played on this computer in the past, but now, it won't record the CD are in, it just keeps asking for me to put the cd. I tried a cleaning upward and uninstalled the program now, it will not install because it can not find the disc. Help, please!

  Try running fix:
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems

  If this work try another challenge it:
  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116
  You can also make manual correction under "Let me fix it myself" Windows Vista

• the cd/dvd drive does not appear in my computer or in other places! so I can't start the CD

  After upgrading windws vista to windows 7, I can't find cd/dvd drive in my computer (sony vaio) .plz I can do to fix this?

  Hello Rash0411,

  Thank you for your message.  First start by going to your computer manufacturer's website and download/install the latest driver for your device.  We will check the following:
  Click 'Start' > right click on 'Computer' > select 'manage '.
  Click on Device Manager.
  Expand "readers of CD-ROM/DVD-ROM" (you see a yellow!, or you see your drive at all?)
  If you don't see any of your drive, you may need a bad connection of your drive power to the motherboard or power.
  Please let us know.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• My laptop is HP with Windows XP, the CD/DVD drive reads "not accessible".

  It is HP laptop with Windows XP, say "inaccessible" CD/DVD drive can someone help here?

  Hello

  -Did you change on your computer before the show?
  -What edition of Windows XP is installed on your computer?

  Follow these steps and check if they help.

  Step 1:

  I suggest you follow the steps in this article and see if the problem still occurs.

  http://support.Microsoft.com/kb/315350

  Step 2:

  Run the "fix it" article and check if this is useful.

  http://support.Microsoft.com/kb/982116

• Why the CD/DVD drive is not detected by VISTA OS: laptop HP DV6000

  Tried the system restore, it will not be displayed.  BIOS shows is not the CD, but 'my computer '.  How can I get the CD/DVD to be detected by the operating system: VISTA Home Premium?

  Hello

  Try the microsoft 'fix - it' for your problem below

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  and read this information too

  http://support.Microsoft.com/kb/982116/en-us