Why the network disconnect?

During normal use, my network to the internet is disconnected, so I restart the window, and the network works fine.

During normal use, my network to the internet is disconnected, so I did nothing and that the network is working fine after a few minutes.

Based on the above cases, I would like to know about any potential cause on disconnecting from the network.

Does anyone have any suggestions?

Thanks in advance for your suggestions

Hello

1. what type of internet connection do you use? Is it wireless or wired?

2. which antivirus program is installed on the computer?

3. using Internet Explorer as your default browser? If Yes, what version of IE are you using?

4. do you receive any error messages?

This problem normally occurs when there is no problem with the connection you are using. It can also occur if the antivirus program blocks specific ports. The steps described here.

Method 1: Run the network troubleshooter

Wireless and wired network problems

http://Windows.Microsoft.com/en-AU/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Method 2:

Temporarily disable the security software and check.

Caution:

Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Hope this information helps. Response with status so that we can help you.

Tags: Windows

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