WiFi with Dell L501x problem

Hello

2 days ago, my laptop was connected to my router and works fine. But he then randomly disconnected and have not been able to connect from the back. I use an ethernet cable to access the internet and we have tried several ways to try to solve the problem, but nothing works.

I have a Dell L501x (Win 7 64-bit) with the card wifi Intel Centrino 1000 BGN. I rebooted the router and the modem and disconnected all devices and tried to reconnect, but in vain. I tried to update the drivers, System Restore and use in SafeMode (network), but nothing works. The modem and router are works well as other devices to connect and access the internet, it's just my phone that can not.

I'm sure this isn't a hardware problem as the adapter finds all nearby networks. Said that the resolution of the problems "a Director profile didn't get an IP address from the DHCP server.

I would appreciate your help with this problem,

Thank you.

Hello Rick,

Sorry for the delay. I finally realized the problem - it is the modem/router itself. It is really old and has a security feature where he launched inbound connections if there is already a few presents. Had to reset the gateway IP from the router itself.

I really appreciate all the help from you.

Thank you.

Tags: Dell Products

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    A week ago, I finally called Dell customer service. Of course, I've been waiting for about 20 minutes. After giving all pertinent information about my Dell 26 '' LCD/TV, the operator (in English very hilly, I might add) guided me through all the troubleshooting steps I had done. None worked troubleshooting.

    She tried pulling the line 'contact your cable operator' old, but I told her that the cable is fine cause it is also plugged into a second TV. She then tried to explain since it was out of warranty he could not replace. I did not stay in there and started to explain how Dell sold me a defective product and that I have LCD screens and televisions last more than 2 years and how it was unfair for a loyal customer to treat them that way. She then tried to send me to another service of technical support, but the only difference is they were going to charge me. I said 'No' and then asked his supervisor.

    He tried to give the same line on 'out of warranty' and I told him that this is not an uncommon problem and if you google "Dell 26 '' TV does not turn on", he would see that there are a large number of consumers out there with the same problem as me.

    He then said, "Oh but the problem you have raised is the 2600 series model not yours, yours is the 2607C.» I answered, without hesitation, "but it is still part of the same series, is - not? And it seems that the same problem was overlooked when they made the one I bought. »

    I was told someone to a "higher authority" would contact me, but their calls have been rather erratic and I can't return their calls only leave voicemails. I get emails telling me how they just tried to call and when they say they would call between some time next, I end up wasting time to wait for a call that never comes.

    As a last resort, I post here in the hope that I get response and are not facing customers by service script.

    I ordered from Dell recently, his good faith. If I'm stuck with a very expensive paperweight, I might as well made my recent purchases and cut all ties with Dell completely.


  • (Redirected) Quite upset with dell customer service

    So I bought a dell inspiron 7720 last February and I must say that I was very happy with the product while he was working. Not 4 months after my purchase, my laptop broke due to a faulty motherboard or something and after nearly 2 weeks on the phone with dell, I finally got one it shipped to get fixed and only he got back and the operating state after a month to a month and a half. I quite understand in the first place, knowing that these things happen. Now about 6 months later I was playing a game, just the laptop, died on me out of nowhere. Now my laptop responds at all, can't activate it. I have no sign of life when I hit the power button. Also when I plug in my power cord light is blue, but as soon as I that plug into my laptop my charger led turns off again and I get nothing from it. After being tossed back around between people at dell, I am still nowhere because I told me that my warranty has expired (do not take into account the month and a half it took to get my laptop working again that would put me in my time of warranty) and I keep getting hung up when trying to contact customer support for people having expired guarantees. So I want to come is that I'm really angry that, in the space of 10 months, my laptop has broken twice (keeping in mind that I treat my laptop like a baby) and I had a horrible time trying to get help fixing it. It makes me feel that dell doesn't bother the many problems to which I have with their products (within a year) after they had my money. So now it seems that I have no other choice than spending more money on what is essentially a laptop pretty new.

    I write this to 1, event on the multitude of issues I had with my product dell and the customer support less useful that I received and 2, I was hopping someone could tell me what could be wrong with my laptop and how can I fix this (because I absolutely need fixed for the April 7).

    Again, here is my problems with the laptop: dell inspiron 7720

    -stop while playing a game (worked very well in advance)

    -l' laptop does not respond when I push the power button

    -the charger seems to be working fine, blue light turns on when I plug it but turns off as soon as I plug it into the laptop

    Thank you for future assistance, and I look forward to your response.

    DOM

    Best of this post in the Customer Care Forum, here:
       
    http://en.community.Dell.com/support-forums/customercare/f/4674.aspx
         
    Bev.

  • disappointed with dell

    I continue to be disappointed with dell.  for many years, I bought a new dell every year and has always been very happy with them.  I went to dell for my last purchase and could not complete because the ability to design my own apparently was not available.  Unfortunately, I went to Toshiba and bought a computer.  now, I'm back to dell, in the hope that they would have solved their problems and I was still able to get a computer of my design, but again am disappointed.  now I'm going to find me a competitive company that will allow me some choices in my design of the computer

    Hi JLBaud,

    Thanks for posting.

    Apologies for not being able to configure a system exactly as you wish. Everything most computer manufacturers have disappeared with the most common configurations that customers want. We have systems that are more configurable than others, have you checked the plug or on the lines of Latitude and Precision?

    Hope this information helps.  Let me know if you need help.

    Kind regards
    Robert

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