Win7 no recognition at all, wireless ethernet cable works fine

I recently tried to see if my wired connection would work for my PC, and when I disconnected my wireless and tried to connect via Ethernet, ethernet cable was not recognized as plugged in. I'm not too computer savvy, so I let the drivers installed, but I went to the Device Manager to check if there's a driver update, which it was not.

I tried to restart and do not connect not not wireless before attempting to connect via Ethernet.
My Ethernet device is an Intel PRO/1000 GT Desktop Ethernet card.
Any help in would be nice, because my PC is close to my router, and I would like to use a wired connection instead of wireless, with the proximity of the router.

Hello

You have reached the support good forum. If I understand correctly, you can not access the Internet using wired connection. I've surely you will help find a solution on the issue.

1. who is the antivirus installed on the computer program?

2. it worked before?

I suggest to disable the antivirus program and check.

Caution:
Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 1:

Try to run the network troubleshooter and see if that fixes the problem:

Check out this link to do the same thing:

Network convenience stores

http://Windows.Microsoft.com/en-us/Windows7/open-networking-troubleshooters

Method 2: Try to reset the Transmission Control Protocol / Internet Protocol (TCP/IP) and check if the problem persists.

The reset command is available in the context of the NetShell utility IP. Follow these steps to use the reset command to reset TCP/IP manually:

a. to open a command prompt, click Start, click Run. Copy and paste (or type) that follows the command in the Open box, and then press ENTER: cmd

b. at the command prompt, copy and paste (or type) that follows the command, and then press ENTER:

netsh int ip reset c:\resetlog.txt

Note If you do not specify a path of the directory for the log file, use the following command: netsh int ip reset resetlog.txt

c. restart the computer.

More information on:

Why can't I connect to the Internet?

http://Windows.Microsoft.com/en-us/Windows7/why-can-t-I-connect-to-the-Internet

Method 3:

Try to update the network drivers and check.

Reference:

Network connectivity

http://www.Intel.com/support/network/sb/CS-006120.htm

See also:

Intel® PRO/1000 GT Desktop network card

http://www.Intel.com/p/en_US/support/highlights/network/pro1000gt

Hope this information helps. Please reply back with the State so that we can help you.

Tags: Windows

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