Windows 7 Home Premium update problems

Dears Helpers

About 6 months ago I bought a Samsung series 7 times. It came with windows 7 Home Premium.  When I bought the laptop, the seller told me that Windows has come with the ability to reformat itself in windows 7 again.

The time has come to do and I checked out, but it turns outt hat it was only Samsungs Sste recovery. He had done an image and revenue to whom. Ok.

After doing this, I went to the windows update, but it will not work. It just stays at the helm of 'Check updates' and after a long so that it says that it cannot be updated.

Through the windows, I managed to download the "update Windows diagnosis", and having run it he managed to solve some of the problems that we found. I tried several times since then to update the windows but get the same problem again. Keep hecking for updates, it doesn't do anything.

Could someone help me please. Normally I would just leave, but I would like to have updated and also because I recently bought a program that requires the .NET Framework Client Profile to run. The program itself provides the instalation but it will not be installed. I downloaded on the windows site, the .NET Framework Client Profile to try and install them separately, but that no longer works.

Did I miss something or something goes wrong?

I would be very happy for any help on this matter.

Concerning

R

PS just one last question. This window comes with the ability to reformat itself?

OK, please install KB3020369 first. Then try again.

https://support.Microsoft.com/en-us/KB/3020369

Best regards, VZ :)

Tags: Windows

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