Windows 7 installed Microsoft Serial BallPoint Mouse when another device is connected

It's the same problem caused by Microsoft, including serial mouse drivers that probably there is not even any more, which affects many GPS dongle users. In my case, it's a little more critical.

My company connects medical devices to work stations to collect data of vital signs of patients. The devices are connected by serial port. Windows detects the data as being a 'pen series Microsoft mouse' at random and install the driver, the port of locking. We have a registry hack that allows us to avoid this on a physical serial port and that works very well. The problem is, most modern computers have no serial ports, so we have to use a USB-serial adapter. Windows 7 is still randomly this detection as a serial mouse and locking port. If we can take of it, we can disable it in Device Manager. But it is rare.
This issue has been a problem for many years, and the refusal of Microsoft to fix it now problems with the collection of medical data. This is impacting on patient care.
We need a reliable way to completely turn off serial mouse detection. It's absolutely ridiculous that Microsoft includes an autopilot, with no mechanism to disable detection, for a mouse that probably doesn't even exist. Serial mouse died in the 1990s.
If anyone has a solution to this problem, I would appreciate it. Directly from research on Bing, Google and Microsoft have proved fruitless, without apparent help Microsoft at all.
Thank you!
-Joe

Hey Joe,

The question you posted would be better suited for COMPUTING public Pro on TechNet. I would recommend posting your query in the TechNet Forums to get help:

Windows 7 Hardware Compatibility TechNet Forums

Let us know if you need help with Windows related issues. We will be happy to help you.

Tags: Windows

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