Windows 8 BSOD on ACER E1-532
Working on the computer of a friend which triggers a BSOD BAD_POOL_CALLER at startup, tries to repair itself, fails and then goes into a reboot loop. The computer will boot into safe mode with network however.
Unfortunately, I am unable to download debugging took from the Windows SDK for a reason, below error
= Recording started: 21/01/2015-16:51:08 Build type: SHIP UNICODE 5.00.9200.00 appeal process: C:\Users\User\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2RH9JZEM\sdksetup.exe =.
MSI (c) (05:00) [16:51:08:346]: Resetting cached policy values
MSI (c) (05:00) [16:51:08:346]: value of strategy Machine 'Debug' is 0
MSI (c) (05:00) [16:51:08:346]: * RunEngine:
Product: C:\ProgramData\Package-x86_en-us.msi Cache\{9274C832-3D8A-A294-FDE8-8B9272357098}v8.100.25984\Installers\SDK debuggers
Action:
Command line:
MSI (c) (05:00) [16:51:08:346]: Client and UI is none or basic: full installation running on the server.
MSI (c) (05:00) [16:51:08:346]: grabbed execution mutex.
MSI (c) (05:00) [16:51:08:346]: unable to connect to the server. Error: 0x8007043C
MSI (c) (05:00) [16:51:08:346]: Note: 1: 2774 2: 0x8007043C
1: 2774-2: 0x8007043C
MSI (c) (05:00) [16:51:08:346]: unable to connect to the server.
MSI (c) (05:00) [16:51:08:346]: MainEngineThread returns 1601
= Recording stopped: 2015/01/21 16:51:08 =.
I am a voluntary Peace Corps working in southern Africa and the internet leaves a lot to be desired (but hey, I internet!) and I just hope to get this BSOD error resolved for my colleague. Here is the link to my .dmp file
Thank you for your time.
OD
first of all, you need to update to win 8.1 * this might solve the problem but if you can not it was related to bScsiSDa.sys SD 3.0 Controller of Broadcom Corporation I remove the current driver and install the latest driver available.
Tags: Windows
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