Windows 8 does not recognize my HTC device

He has not worked for me

I've updated HTC sync, and on the Win 7 & Win 8 machines comes as device not recognized / unknown with pilot failure messages.

[Mod comment: separated from this thread]

Hi Manny,

Which version go you to?

  • You can uninstall and reinstall the software of synchronization and check if that helps.
  • You can manually download and install the latest software to sync the HTC Web site and check if the problem reappears.

You can check this link for more information.

http://www.HTC.com/www/software/HTC-Sync-Manager/?section=FAQ

Please refer to the section 'q: after upgrading my phone to sense 5.5, I found my PC/Mac does not recognize my device. " What can I do? " and return to the State of the question.

We look forward to your response.

Tags: Windows

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