Windows 8 PS2 Mouse driver problem

I have windows 8 and windows 7 install on XXXX distinct. The problem I saw is that when I start Windows 7 PS2 mouse works correctly, but when I boot from windows 8 I uninstall the mouse PS2 driver and restart before the mouse works correctly

Hi collins1622,
Thanks for posting in the Microsoft community!
I'm sorry to hear that you are facing a problem with the mouse.
What is the brand and model of the mouse?
You receive an error message?
Run the troubleshooter of material and check.
Follow the steps to run the Troubleshooter:

a. press Windows + C keys on your keyboard to show the charms.
b. type troubleshooting, and then click solving problems under settings.
c. now, type Hardware Troubleshooter in the search option.
d. click convenience hardware store to run the troubleshooter.

Also contact the mouse manufacturer to update the mouse drivers.

Please answer back with more information. I will be happy to provide you with the additional options that you can use to get the problem resolved.

Tags: Windows

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