Windows Explorer closes when right click on a picture

Family running windows 7 premium preinstalled on compaq sg3 130 uk. When right click on any photo in meesage windows Explorer appears "Windows Explorer has stopped working, to seek solutions" it is followed by the closure of windows Explorer and restarting office. Check the viruses with Norton 360, and loads of new software recently. Tried restoring the system for the last month, continues to stil. Can open pictures by double clicking, can check the properties of folders, etc, but not the picures, suggestions please.

Posted by Ramesh Srinivasan on the Microsoft Answers site >

Right-click accidents are caused by third-party shell extensions. Use the excellent ShellExView tool to isolate the problem. For more information, see "Method 2" section right-click is slow or weird behavior caused by context menus management.

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