Windows Installer appears at startup

My wifeslaptopiscomingupwiththiseverrytimethatwindowsstartsup? theguyatthelocalcomputerstoretoldmethattheharddrivehastobe takenoutandbe hookeduptoanothercomputerinordertofixthepartitions, izdistrue? Bobby-bobbywhoopass. bobby.whoop * Email deleted * anyhelpwouldbe greatlyappreciated

Hello

1. what the changes to the computer of your wife, after which the issue started?

It is possible that some third-party programs installed on the computer is causing the problem.

Step 1:

 

Check in safe mode:


http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

Step 2:

I suggest that you perform a clean boot and check.

To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: Once you have finished troubleshooting, follow these steps to configure Windows to use a Normal startup, referred to in the same article State

Tags: Windows

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    Visit our Microsoft answers feedback Forum and let us know what you think

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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