Wireless mouse is jumping and hesitating
I have a mouse microsoft 3500 wireless
It's jumping, sometimes slow and hesitant.
I replaced the battery
any suggestions?
Hello
Looks like the mouse has problems.
Wireless Mobile Mouse 3500 - has a 3 year warranty.
http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=019&active_tab=systemRequirements
Microsoft Hardware warranties
http://www.Microsoft.com/hardware/warranties.mspx
These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
contact Microsoft at the number below.
Hardware support of MS and warranty claims
Tech Support 1-800-936-5700 for MS Hardware.
I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
Tags: Windows
Similar Questions
-
The mouse was jump and move independently
I had trouble with my iMac that I run OS X Yosemite 10.10.5 and the screen keeps pixilating and when I try to close a form has a delay and duplication that also my mouse was jumping and moving its own is anyway to see if I have Malware or Virus
As far as the mouse is concerned, it could be a problem with interference. What is the new Magic mouse 2? Do you have another mouse in the room or introduced new electronic devices, phone hub, router etc.
-
ARC mouse jumps, jumps and lags on the screen.
Original title: Arc touch mouse problem
Installation: Win7 32-bit
Mouse: Intellipoint 8.20.486.0I used my new mouse wireless Arc Touch for a few months, and I noticed a problem that gets worse gradually. It's now to the point of complete gene.
The issue: the mouse pointer jumps and skips or lags on the screen. She always does with usage, but real offset a leap occurs intermittently (in other words, the mouse can sometimes work correctly, but guaranteed it is de-energized several times during navigation, session, etc.).
Browsing the forums I noticed of course questions of others, but none are quite the same thing or maybe just broke the extent wherever I did the behavior of the mouse.
My first thought was: computer settings. I checked the drivers (with 8.20.486.0 at display time) which were already very good. I re-downloaded and installed in the case of corruption.
I checked another mouse Wireless: works perfectly without offspring (also a microsoft bluetrack) which works perfectly.
Then, I changed the batteries in the Arc Touch. A still jump/gal.
Finally, I noticed that the blue light seems to waver. When the mouse is stationary, it is bright and intense. When movement starts to happen, it fade dramatically and start blinking or completely off for a fraction of a second. I think the material is defective, but is not complete of course.
Any other person with mouse problems seen elsewhere? My other mouse bluetrack does not have this flicker.
Try to put your receiver in mouse as close to mouse that you can without having a gene and see if that has any effect.
Ensure that all that allows to send a signal wireless iphones, tablets ect are slightly away from your mouse, she could be reached.
-
Keyboard and wireless mouse is not matching
I just updated my iMac to El Capitan, but my wireless keyboard or wireless mouse are recognized and will not pair with the computer. I put in new batteries but still not working. Any thoughts? Thank you!
Try to go to your system preferences > Bluetooth and remove them and then re-add-the.
First read this Apple Knowledge Base article
OS X El Capitan: pair a keyboard Apple wireless, mouse or trackpad with your Mac
-
How to connect a wireless and boardband on HP laptop wireless mouse
Using XP on a laptop HP with mouse & keyboard wireless can not connect to wireless broadband and or wireless printer will not run 2 currencies wireless is there away around this problem
Hi Gwenbour,
What is the number and the model of your keyboard and wireless mouse?
Those are two different questions you must connect your keyboard to your computer wireless mouse and the second is to connect to the wireless network. Try to solve one by one.
Follow the steps mentioned in the link to connect to your keyboard and wireless mouse
HP and Compaq PC - keyboard and wireless mouse troubleshooting
You can use the quick start guide that came with your mouse and wireless keyboard to connect to your computer.
Just do not connect to a network wireless broadband, follow the steps mentioned in the article.
Wireless Network Management Center
http://h20239.www2.HP.com/TechCenter/wireless/wireless_TS.htm
-
I just got a new Inspiron 1545 computer 2 weeks ago and it works fine but I got a problem for the last two days where my mouse will freeze after that I stopped it using the stop option. When my computer starts you can move the mouse, but after a few seconds, it freezes, and you can't move the mouse but the keyboard works. I try to restart the computer with the option to reboot from the start menu and when it starts up to the top of the mouse freezes still. No matter how many times I try to stop or restart properly mouse unlock not. It only works if I stopped it by pressing the power and then switch on again. Any ideas as to what I could do to fix this?
The sad truth is that the mouse freeze problem is back. I searched the forum for other solutions, but so far without success.
I am currently using MS Wireless Mobile Mouse 3500 and just to make sure that the problem is with the mouse, I inverted this mouse on my other laptop which works also on Windows 7. Mouse freeze problem is replicated, which never happened before for my other laptop.Conclusion, until Microsoft is able to solve this problem, I opted for Logitech. I bought a Logitech M235 wireless mouse last night and keep your fingers crossed that the mouse freeze problem will disappear.Life is too short to be stressed more mouse freeze problem. -
What causes use of the wireless mouse a lot of included
I have to change my battreis in my wireless mouse a lot and I wondered why
Hi carolyn
The mouse you use it is obvious that the battery drains there don't you try rechargeable batteries and save money for yourself -
my microsoft wireless mouse has stopped working, I replaced battery
my wireless mouse was fine and then stopped working. I changed the batteries and it seemed to work and then arrested again.
Hello
I suggest you to follow the steps in this link and check if it helps:
-
I bought a HP Wireless Mouse 3000 x and I have been installed following the instructions in the installation guide and not installed. I joined the HP site and search for the drivers but it asks me the serial number and the product number, the Board of directors where this information is carried the serial number but brings two product numbers, which is? I combine the two numbers alternating with the serial number, the tool tells me that "this product cannot be identified by the serial number only.." Please enter a product number below or change the serial number above "I figure P / N: the tool tells me"this product number is not related with serial number please check your records and make any changes necessary.."then type the number of the SPS that the jury leads me and displays the message above again" So how can I get the product drivers?
Hi lufecuro,
Try this link below. This is the driver for HP Wireless Mouse x 3300 page.
This should work as well for you. Let me know how it goes.
-
The mouse jumps and jumps...
I have a Microsoft USB mouse model Wireless Mobile Mouse 3500. He jumps and jumps around a lot. I need a solution if I ca have smooth mouse experience!
Make sure you use a mouse pad well because there does not work on clear glass or mirror surfaces. Chance here because of interference from other devices such as router wireless or by phone, you will find questions, if the bandwidth is same
Also, you can resynchronize your device with the receiver. See this microsoft article.
http://support.Microsoft.com/kb/838398/en-us
I hope this helps
Concerning
Atith
-
When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page. It ignores even the large amounts. This can be solved? Rose
Hi Rose,The problem occurs on specific applications?This can be for one of the following reasons:1. bad mouse is selected in the IntelliPoint software.2. conflict with other mouse or pointer (non-Microsoft) software.3. problem with IntelliPoint software or drivers.4 application does not correctly recognize scrolling the mouse messages.I suggest for the link and follow the steps in the KB article:The problems with the mouse button or scroll the parametersNote: Put the computer to normal mode after the troubleshooting in clean boot mode.Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further. -
my wireless mouse jumps everywhere during typing
Have windows 7. My wireless mouse jumps around when you type anything. He breaks into a previously written text often in written sentences or words with a combination of letters. Can be typed in the first few letters of a Word and then the cursor jump break in a word phrase or s, with perhaps the rest of the letters of the last word typed. Why what is happening, what should I do if anything I can do to remedy this annoying situation? This can be corrected? How can I fix it? I do not use a mouse pad, could this be the problem?
Hi Karen,.
Welcome to the Microsoft community where you can find all the answers related to windows.
According to the description, it looks like you are facing a problem with moving mouse pointer guard, this problem could be due to a virus or the mouse settings.
He would be grateful if you could answers to these questions in order to help you further.
1. have you made changes on the computer before this problem?
2. What is the brand and model of the mouse?
I would suggest trying the following methods and check if it helps.
Method 1:
Change the mouse settings:
http://Windows.Microsoft.com/en-us/Windows7/change-mouse-settingsMethod 2:
I suggest you perform a clean boot and check if it helps.
Clean boot will check if any third-party application is causing the problem, as the clean boot helps eliminate software conflicts.
How to solve problems using the clean boot in Windows 7: http://support.microsoft.com/kb/929135
Note: Once the diagnosis has been made, make sure that you try to step 3 of the article to reset the computer as usual
Method 3:
I suggest you to run the Microsoft Safety Scanner and check if there is no virus.
Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The data files that are infected can be cleaned by removing the file completely, which means that there is a risk of data loss.
We would be more than happy to help you if the steps above did not solve the problem
-
HP K2500 keyboard: compatibility of the keyboard and Wireless mouse
A few months ago, I bought a HP x 3300 wireless mouse for my Lenovo PC. Today, I bought a wireless HP K2500 keyboard and was hoping to use the same nano dongle. I can't make it work and so I am currently using 2 nono donlges. one for each device. Is it possible to rotate the two pieces of the kit through the same dongle and if so, how can I do?
Hello @AndrewL1,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.
I understand that you have a problem with the wireless keyboard and mouse, and tried to help you!
Unfortunately, you cannot connect two devices to a USB receiver. You will need the USB receiver for each device. I hope this helps.
Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek. In addition, by clicking on the Thumbs up below is a great way to say thank you!
Have a great day!
-
My iMac cursor is stuck in the upper left corner of the login screen and I can't move it and now I can't use my iMac. What can I do? My iMac is a 27-inch 2014 release (one thin without retina display) and uses the keyboard and wireless mouse. It runs OSX Mountain Lion (not sure which version) and is a model 27 inches.
have you tried to change the batteries in the mouse?
-
Wireless mouse seems to randomly start both vertical and horizontal scrolling
My wireless mouse is out of control. First, it seems random scroll vertically and horizontally. When I started my computer I had no mouse at all. I rebooted and it worked again but began to scroll wildly. I changed the batteries, but nothing helped. How should I do?
Hello
· You did changes to the computer before the show?
· What is the number and the model of mouse you are using?
· What operating system is installed on your computer?
Put the computer to boot and check which application is causing the problem:
http://support.Microsoft.com/kb/929135
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
If you use Microsoft mouse, then follow the instructions from the link:
Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398
Note: You can also visit the website of the manufacturer of the mouse and download and install the latest driver for mouse and check if that helps.
Maybe you are looking for
-
Original title: Cannot install siverlight wants cdrom When I try to install from a download of Microsoft Silverlight, I come me next survey on my screen: The feature you are trying to use is on a CD-ROM or another removable disk that is not available
-
Date incorrecta desde Labview 2009 an Excel file
WRONG FORUM. PLEASE MOVE ON SPANISH FORUM. Thank you Hola. Estoy using el report generation Toolkit 1.0.1 para traspasar datos una tabla texting an Excel 2003 SP3. Dentro the hay una columna date tabla con formato DD/MM/YYYY HH: mmS (example 11/06/2
-
I'm trying to enable security wireless to my WRT54GS router and it won't work. I have consulted the router through my browser (192.168.1.1) but when I go under wireless > it doesn't let me change the menu drop down menu off off wireless security. I t
-
Freezes, more long answer or acting? Help, please.
I have a problem with my hp envy 14 beats edition. It is a House of windows 7 64 bit, i5 560 m, 500 GB hdd, ati hd 5650, resolution 1368 x 700. the problem is when I click on something like the files or just move my cursor on it, sometimes, it freeze
-
How to uninstall McAfee? Standard "uninstall/change" does not work.
McAfee expires 06/16/11. Bought Norton, understood he could delete McAfee. Installed Norton, but - and I have - could not uninstall McAfee. In addition, McAfee does not entirely - open only a blank white rectangle appears - so can't access the pro