wireless printer stopped working

I have a Canon MP170 MG5300 printer works perfectly via wireless until I got updates on my computer on Saturday night, now it does not work.  I've looked everywhere to find out how to reset it to a BT Hub all advice welcome

Where do you see the weird icon?

Right click on the printer in devices and printers, then select 'see what's printing.  In the window that opens, click on the "Printer" menu  If there is a check mark next to 'Use printer offline', click on this entry to remove the check mark.

What is the IP address that you have seen?

Open a command prompt window (click Start, type cmd.exe and press enter)

  • In the black command prompt window, type the following command, and press ENTER after each line

ipconfig/all > "% userprofile%\Desktop\ipinfo.txt".

Notepad '% userprofile%\Desktop\ipinfo.txt '.

output

  • In the opened Notepad window, click Edit > select all (or press CTRL + A) and then click Edit > copy (or press Ctrl + C)
  • In the body of your response, right-click > paste (or press CTRL + V) the data of the Notepad window
  • Close Notepad and remove ipinfo.txt from your desktop

Windows 7 has an easy way to take screenshots that you can insert in your response to better define what you see (weird icon that I recognize from your description).

  • Type "Capture tool" (without the quotes) in the search box of the start menu and press enter
  • Place the cursor on the top left corner of the area that you want to copy, click and hold the left mouse button and drag to the lower right corner.
  • When you release the mouse button, your screenshot is displayed.  Click Save icon and save the image, a place where you can easily find (for example, your desktop computer)
  • Click the 'Insert image' in the toolbar of a response window (second icon of good ending)
  • Navigate to the location where you saved the image, select it, click on 'Open' and then click on the button "Upload".

Tags: Windows

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