Wireless radio

What does it mean when he says "the wireless radio does not work.

In general, a wireless radio failure shouldn't affect a connection usb or Ethernet, especially if you have disabled the wireless.  If you for some more troubleshooting, I was ready to give it a try.  If you're up for it, can you answer a few questions?

  1. You are able to put a face to the document on the scanner glass, and make a photocopy?
  2. If this is not the case, what happens?

Tags: HP Printers

Similar Questions

  • HP Photosmart 5520: wireless radio does not

    I can't connect to my router. I run a wireless network test and he said that WE wireless... PASS, but he also said "the wireless radio does not work, contact HP support.

    Please advise...

    Not good.  It seems that your radio wireless the printer is dead.  If the unit is under warranty, you need to call HP.

    What you can do, is get a USB print server and convert the USB connection to a wireless connection.  However, check the prices on these devices because it may be better just to get another printer because they are so cheap.

    Or just use your USB connection.

  • HP c309a wireless radio does not, help

    THX in advance for the help. I'm trying to set up printing from my IPad on my hp c309a printer wireless. Can't get it to connect. Just ran diagnosis on the printer wireless. Says ' wireless radio does not. Any help?  THX

    The Radio not work wireless message usually indicates a problem with the card wireless in the printer. I'll try to do a hard reset of the printer. A hard reset will attempt to restore the printer to a good working condition and no settings are lost with a hard reset.   If the reset does not work then you can contact support at 800-474-6836.  The link below provides warranty options.

    Out-of-warranty options.

    Contact Hp outside the United States.

    1. when the printer is turned on power, unplug the power cord at the back of the printer.
    2. unplug the power cord from the wall outlet.
    3 reconnect the power cord to the product and the wall outlet and then press the power button.

    Let me know how it goes.

  • HP ENVY 7640: wireless radio does not want 7640

    Buy this printer recently worked for about 20 minutes.  The printer says THE WIRELESS RADIO NOT FUNCTIONING.  Advice or should she be returned.

    Hi @HAYHEATH,

    Thank you for visiting the Forums from the HP Support! I see that you have found a "Wireless Radio does not" error message on your new HP Envy 7640.

    Contact our technical support HP 800-474-6836 because this can be a hardware problem. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

    http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

    I hope this helps!

  • IdeaPad z460 - how to turn off the physical wireless radio button?

    Hello...

    It is possible to disable the wireless radio button? It's very annoying when I disable the wireless without notice and wasting time trying to figure what happened.

    TKS,

    Hi neokenchi,

    Then... Thanks again for the reply, but I'm a little disappointed that I can't set (enabled) button.

    The only way is to avoid touching this unawareness button...

  • PhotoSmart HP 7520: HP Photosmart 7520 - Wireless Radio seems to be dead

    Is no longer, the printer connects to the network.  Tried the power supply market, tried to restart the router, etc.  Tried resetting the network settings of the factory.  Nothing has worked.

    Print a page of diagnosis and high says:

    WARNING: The wireless radio does not work.  Contact HP support.

    In the results of Diagnostics - Wireless Wireless section working watch FAILS.

    The printer worked fine for about a year, nothing has changed in my network or on the printer.

    Yes it seems that your wireless radio has failed. What you can do, is get a USB print server and convert the USB wireless.

  • Photosmart Premium Fax c309 Series all in one printer Wireless Radio does not work

    Some time before, the radio on my Photosmart Premium Fax c309 series wireless all in one printer stops working.

    With a wireless network test:

    Wireless is on (but light indication only is not lit)

    wireless network card has failed

    "The wireless radio does not work.  Contact Hp support.

    Any help would be greatly appreciated!

    Thank you

    Smithb2

    Hi smithb2, welcome to the forums there.

    I saw your post on the wireless radio does not not on your model Photosmart C309.

    I did some research and came across this post in the community that seemed to have worked for others with the same problem.

    Re: Without the printer wireless radio does not

    I hope that helps!

    If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

    Have a great Thursday

  • C309a wireless radio does not

    Hello

    By running the wireless network Test, the report states that: "the wireless radio does not work." Is there something I can do? Or I have to call HP support?

    Thank you.

    JP

    Finally got through technical support and a nice person who has finally understood the problem. I mentioned that the wireless network Test report says clearly "The wireless Radio does not work" and he said it was about as sharp as a fault might be. After a brief discussion with her supervisor, he said that HP would replace the body of the printer - the part with the wireless radio. Overall, a very pleasant conversation and not a long either. The appeal of all took 5 min to determine that HP would replace and perhaps another 5-10 minutes to work the shipping details.  Congratulations (finally) to HP!

  • my wireless radio does not work

    My transreciever Wireless does not work for model 1000 keyboard and wireless mouse. I am trying to find repair services near my position, but he could not find cause we get away from the location of what they have officially mentioned on the website can somebody help me please what to do.

    Hello

    To help you better, please answer these questions.

    1 Windows operating system you are using?

    2. What is the brand and model of the wireless radio?

    3. have you tried to connect the transceiver wireless on another computer?

    I suggest you follow the provided methods to solve the problem.

    Method 1: Use the hardware and devices Troubleshooter

    http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

    Method 2: Troubleshooting: mouse

    http://www.Microsoft.com/hardware/en-in/help/support/troubleshooting/mouse/wireless-Bluetooth

    Method 3: Mouse, touchpad and keyboard with Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

    For your reference:

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

    http://support.Microsoft.com/kb/838398

    If your Microsoft transceiver, you can contact Microsoft Hardware support for replacement.

    http://www.Microsoft.com/hardware/en-us/support/contact-us

    If you need help with the Windows operating system, just tell me and we will be happy to help you.

  • Wireless radio failed. Where to get repair?

    All-in-one C309a, CC335A

    Bought in November 2010, 1843 printed pages.

    Wireless test report says "the wireless radio does not work.  Contact HP support. »

    So where can I get this repaired and how much will it cost?  After two hours on the Web, I came on this vacuum.  HP Partner Locator on the Web shows no repair facilities within 3000 miles, even though I live in St. Louis.

    HP has kindly offered to replace the printer for me, even if it's 4 months after the warranty period.  They offered me another model, but I chose one handed to nine, as the next model does not have the CD tray.  The framework is quite difficult to get.

    Here is the procedure.  First report of test of the wireless network.  Also print a status report.  You will need later, and there are chances that you might run out of ink while you run a test of HP.

    Pull the plug while the printer is on and plug end about 30-40 seconds.  This will reset the printer.  If this does not work, HP will you reset the printer setup and reset as a new printer.  You can't do it yourself, as it uses a lot of ink, and HP will probably ask you to do it again.  Be nice, but be prepared to spend hours on the phone with them.

    The other choice is to get an adapter wireless ethernet, sometimes referred to as a wireless hub (or a wireless Repeater).  It is a wireless receiver with one or more ethernet out ports.  You're on your own, but it should work for about $25 - $ 60.  I found the part HP (#1150-7931) for $80, but I'm thinking that it might fail once again, while the wireless card can be replaced separately, and it would be usable for other equipment.

  • In test report says wireless network wireless radio does not (8500 a909g)

    I can't get my HP Officejet Pro 8500 Wireless put A909g in place on the network. I have the correct network name, security type, and the security key, but it does not detect the printer. I ran a test on the printer's wireless network and, at the top of the page, it says "the wireless radio does not work... '.

    What can I do?

    Try to reset the printer by pulling on the plug and waiting for 30-40 seconds.  If that is fixed, contact HP for repair or replacement.  Prepare to spend hours with them on the phone.  Keep your handy wireless network test.  Also run a printer status report.  You need both.

  • wireless radio turns off every 2 minutes

    I have a Thinkpad Z60t, running on Windows XP.

    I have the wireless switch physical on the side panel on the position we (that is to the right).

    At the beginning, I can't connect to any wireless network without problem. However, after about 2 minutes of not actively using the internet, the green 'radio Wireless' on the front panel turns off and I lose my internet connection. Then I do "Fn + F5" (or ThinkVantage button-> manage my connections-> Radios in Wireless Power on / off) to activate on (and get the light to go back to being green). Then I have to reconnect to the wireless network.

    I think that this is a common problem. I tried several suggestions that I found on other forums, including ThinkVantage button-> manage my connections-> select location-> Open Access Connections profiles-> Configure-> location of switch-> UNSELECT "enable automatic location change". Actually, this method seems to work for a few hours, but then stopped.

    I am sure that my wireless network is stable - my roommate's laptop does not lose the signal every 2 minutes as I do. I think my laptop wireless radio turns off automatically after 2 minutes of no use, and this feature should be turned off somehow.

    Help, please. I'm frustrated to have to reconnect manually every 2 minutes.

    -Ed

    Open Control Panel, go to the system, the property of equipment/system, then go to Device Manager.

    Under the ownership of the wireless card (right click on the wireless card and property select), there are settings for the roaming of aggressiveness, energy saving and power output.

  • wireless radio does not work

    OfficeJet Pro Plus worked fine until the blue light (wireless radio) is out.  Nothing seems to work and can not do a reset as suggested in the forum because the screen is a touch screen.  I would appreciate info on how to do a reset and suggestions on how to get the wireless to work.  This was discovered trying to receive and send faxes.  If I can't get the wireless to work, I have hard can I connect the printer to the router and still have all my other devices wireless?

    Any help will be greatly appreciated

    It seems that the wireless radio has failed.  Yes connect it via Ethernet to your router, and you are out of service again.

  • HP ENVY 7640: Wireless radio does not work

    I just bought this printer and it didn t find the network. I printed a report that said now

    the wireless radio is not working, you need HP support.

    Something you can do about it or how I deliever back to where I bought it?

    Try to reset the printer back to the default settings and try again.  Print network config sheet and check to see if it says failure of wireless radio.  If so, take it back for a new.

  • Printer HP Photosmart C390a - wireless radio does not

    I need help with my HP C390a Photosmart Premium all-in-one printer. Suddenly, the other day he lost, it's a wireless connectivity and I have tried everything I can think of to get it to work - printing and Scan doctor, uninstall the printer and reinsert (2 or 3 times), re-starting the PC, the modem-router and the printer etc several times and nothing works. The printer will print when connected by USB but I have run the wireless network Test and it shows that the "Wireless is WE ', but the ' Wireless works is to FAIL. This explains why I can't get the Wireless Setup Wizard to work. She is saying that he is now "looking for wireless routers", but just keeps looking forever until I have cancel it. Also the small wireless icon which was on the home screen of the printer in the top middle (next to the bluetooth icon) has disappeared. Although mysteriously, small blue wireless light on the far right of the keyboard printer stays on. In any case, I really like this printer but I need a wireless, wired not only, so I would appreciate any help I could get with this problem.

    Oh, I forgot to tell you, I also can I made things worse by selecting two default settings of the printer (when nothing else worked), they were: 'Restore the default network settings' and under Tools "restore default settings".

    Here's the rest of the details on my PC-

    I have a hp Pavilion dv6 - 2057cl computer laptop running Windows 7. Our internet provider is Bright House and we have a cable/modem that works well with this printer for the last 3 months.

    As I said, any help will be appreciated.

    Thank you.

    Hello Carol_in_FL,

    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

    I understand that your wireless network no longer works on your Photosmart C309a. In the report, it seems that the wireless radio is not working.

    I suggest you then call HP Technical Support to see other possibilities for you, as a replacement or a recovery.

    If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

     

    Kind regards

  • wireless radio has stopped working - HP PhotoSmart C7280

    My wireless connection has begun to fall suddenly after 2 years.  I made no changes to my system.  I did the 6 # and # 9 and now I can't even all a wireless connection. It just says: my wireless radio does not work.

    Turn the printer off.  Hold it # and 6 keys all on again.  If this does not work, try # and 9 keys.

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