With an upgrade activation problems?

I'm helping a friend who had previously installed on its HP Vista machine. He wanted to wipe and start over with a clean machine. I bought an upgrade to Win 7 32 bit.
When you perform the installation, I started on the DVD and do a clean install and removed all partitions. When I went to activate Windows, should not be the key to upgrade or the button on the side of the original case of the machine.

I did this wrong? Should I have selected the upgrade option when starting on a DVD rather than do a custom installation?

How can I do to fix the problem.

Thanks for any help that can be provided.

George

You should read this:

http://Windows.Microsoft.com/en-us/Windows7/Windows-7-activation-error-0xC004F061
You can try the phone activation and hope that the rep of activation will activate it for you.

How to activate Windows 7 manually (activate by phone)

1) click Start and in the search for box type: slui.exe 4

(2) press the ENTER"" key.

(3) select your "country" in the list.

(4) choose the option "activate phone".

5) stay on the phone (do not meet all the automatic guests) and wait for a person to help you with the activation.

(6) explain your problem clearly to the support person.

Tags: Windows

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